Avaliação da gestão de conhecimento no Centro de Criminalística
Autor(a) principal: | |
---|---|
Data de Publicação: | 2009 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Repositório Institucional da Universidade Federal Fluminense (RIUFF) |
Texto Completo: | https://app.uff.br/riuff/handle/1/18607 |
Resumo: | The present thesis had as objective to analyze the Management of Knowledge at the Center of Criminology of PMERJ. It was intended to verify if the possible actions of Management of Knowledge are tied to the institutional strategy to develop organizational abilities, as well as improving the performance of the Military Experts of the Institution in the accomplishment of the external demands. Therefore, it was searched, at first, to talk about the importance of the management of knowledge for the performance of all the organizations. Right after this, it was exposed the nature of the forensic science service, its peculiar nuances and how the management of the knowledge can contribute to improve the work of the experts. It was considered then to characterize the administration of the CCrim (Centro de Criminalística/Criminology Center) and to identify the positive points and improvement points, about the referring management, searching as methodology the exploratory research, being based on the direct observation (interviews and questionnaires), raising data and information that allowed the diagnosis of cited Center in what it refers itself to the use of the Knowledge (generation, dissemination and filling). As a result, it was concluded that the CCrim has already given meaningful steps in the development of the culture of management of knowledge, but it still has a far way to walk for a well use of it, having as example the absence of one proper structure of an effective System of Management of Knowledge, a system that with practice is not so far from its accomplishment. In addition, the author expected to give to the managers of the Institution instrumental information that can add value to the future initiatives directed to the management of knowledge, being emphasized the effective exploitation of the market of knowledge, suggesting proposals of solution to its resultant problems, and then concluding the work effectively. |
id |
UFF-2_8b5fef68d321da35bddfa3e076784b63 |
---|---|
oai_identifier_str |
oai:app.uff.br:1/18607 |
network_acronym_str |
UFF-2 |
network_name_str |
Repositório Institucional da Universidade Federal Fluminense (RIUFF) |
repository_id_str |
2120 |
spelling |
Avaliação da gestão de conhecimento no Centro de CriminalísticaAnalysis of knowledge management in center criminalisticsInovação tecnológicaPeríciaCriminalísticaGestão do conhecimentoMercado do conhecimentoInovaçãoKnowledge managementForensic expertiseForensic scienceKnowledge marketInnovationCNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAOThe present thesis had as objective to analyze the Management of Knowledge at the Center of Criminology of PMERJ. It was intended to verify if the possible actions of Management of Knowledge are tied to the institutional strategy to develop organizational abilities, as well as improving the performance of the Military Experts of the Institution in the accomplishment of the external demands. Therefore, it was searched, at first, to talk about the importance of the management of knowledge for the performance of all the organizations. Right after this, it was exposed the nature of the forensic science service, its peculiar nuances and how the management of the knowledge can contribute to improve the work of the experts. It was considered then to characterize the administration of the CCrim (Centro de Criminalística/Criminology Center) and to identify the positive points and improvement points, about the referring management, searching as methodology the exploratory research, being based on the direct observation (interviews and questionnaires), raising data and information that allowed the diagnosis of cited Center in what it refers itself to the use of the Knowledge (generation, dissemination and filling). As a result, it was concluded that the CCrim has already given meaningful steps in the development of the culture of management of knowledge, but it still has a far way to walk for a well use of it, having as example the absence of one proper structure of an effective System of Management of Knowledge, a system that with practice is not so far from its accomplishment. In addition, the author expected to give to the managers of the Institution instrumental information that can add value to the future initiatives directed to the management of knowledge, being emphasized the effective exploitation of the market of knowledge, suggesting proposals of solution to its resultant problems, and then concluding the work effectively.A presente dissertação teve por objetivo analisar a Gestão do Conhecimento no Centro de Criminalística da PMERJ. Pretendeu-se verificar se as possíveis ações de Gestão do Conhecimento estão ligadas à estratégia institucional de forma a desenvolver competências organizacionais, bem como melhorar o desempenho dos Peritos Militares da Instituição no atendimento das demandas externas. Para tanto, buscou-se, em primeiro lugar, falar dos conceitos fundamentais da gestão do conhecimento aplicados ao desempenho das organizações. Logo após, expôs-se a natureza do serviço de criminalística, suas nuances peculiares e como a gestão do conhecimento pode contribuir para melhorar o trabalho dos peritos. Propôs-se então caracterizar a administração do CCrim (Centro de Criminalística) e identificar os pontos positivos e os de melhoria, no que tange à referente gestão, buscando como metodologia a pesquisa exploratória, baseando-se na observação direta (entrevistas e questionários), levantando dados e informações que permitissem diagnosticar o referido Centro no que tange ao uso do Conhecimento (geração, disseminação e arquivamento). Como resultado, foi concluído que o Centro de Criminalística já deu passos significativos no desenvolvimento da cultura de gestão de conhecimento, mas que ainda tem muito pela frente para uma Gestão do conhecimento bem aproveitada, tendo como exemplo a ausência de uma devida estruturação própria de um Sistema efetivo de Gestão do Conhecimento, sistema este que, com boas práticas, não está tão longe de ser concretizado. Adicionalmente, esperou-se disponibilizar aos gestores da Instituição informações instrumentais que possam agregar valor a futuras iniciativas voltadas a gestão do conhecimento, enfatizando o aproveitamento efetivo do mercado do conhecimento ali existente, sugerindo propostas de solução aos problemas ali decorrentes, daí concluindo efetivamente o trabalho.Programa de Pós-graduação em Engenharia de ProduçãoEstratégia-Apoio Logístico-Tecnologia e TrabalhoFarias Filho, José Rodrigues deCPF:36601454320Gutierrez, Ruben HuamanchumoCPF:87745796322http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4706492A8&dataRevisao=nullCosta, Stella Regina Reis daCPF:71231412704Oliveira, Max William Coelho Moreira de2021-03-10T20:45:03Z2009-11-102021-03-10T20:45:03Z2009-06-30info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttps://app.uff.br/riuff/handle/1/18607porCC-BY-SAinfo:eu-repo/semantics/openAccessreponame:Repositório Institucional da Universidade Federal Fluminense (RIUFF)instname:Universidade Federal Fluminense (UFF)instacron:UFF2021-03-10T20:45:03Zoai:app.uff.br:1/18607Repositório InstitucionalPUBhttps://app.uff.br/oai/requestriuff@id.uff.bropendoar:21202021-03-10T20:45:03Repositório Institucional da Universidade Federal Fluminense (RIUFF) - Universidade Federal Fluminense (UFF)false |
dc.title.none.fl_str_mv |
Avaliação da gestão de conhecimento no Centro de Criminalística Analysis of knowledge management in center criminalistics |
title |
Avaliação da gestão de conhecimento no Centro de Criminalística |
spellingShingle |
Avaliação da gestão de conhecimento no Centro de Criminalística Oliveira, Max William Coelho Moreira de Inovação tecnológica Perícia Criminalística Gestão do conhecimento Mercado do conhecimento Inovação Knowledge management Forensic expertise Forensic science Knowledge market Innovation CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO |
title_short |
Avaliação da gestão de conhecimento no Centro de Criminalística |
title_full |
Avaliação da gestão de conhecimento no Centro de Criminalística |
title_fullStr |
Avaliação da gestão de conhecimento no Centro de Criminalística |
title_full_unstemmed |
Avaliação da gestão de conhecimento no Centro de Criminalística |
title_sort |
Avaliação da gestão de conhecimento no Centro de Criminalística |
author |
Oliveira, Max William Coelho Moreira de |
author_facet |
Oliveira, Max William Coelho Moreira de |
author_role |
author |
dc.contributor.none.fl_str_mv |
Farias Filho, José Rodrigues de CPF:36601454320 Gutierrez, Ruben Huamanchumo CPF:87745796322 http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4706492A8&dataRevisao=null Costa, Stella Regina Reis da CPF:71231412704 |
dc.contributor.author.fl_str_mv |
Oliveira, Max William Coelho Moreira de |
dc.subject.por.fl_str_mv |
Inovação tecnológica Perícia Criminalística Gestão do conhecimento Mercado do conhecimento Inovação Knowledge management Forensic expertise Forensic science Knowledge market Innovation CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO |
topic |
Inovação tecnológica Perícia Criminalística Gestão do conhecimento Mercado do conhecimento Inovação Knowledge management Forensic expertise Forensic science Knowledge market Innovation CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO |
description |
The present thesis had as objective to analyze the Management of Knowledge at the Center of Criminology of PMERJ. It was intended to verify if the possible actions of Management of Knowledge are tied to the institutional strategy to develop organizational abilities, as well as improving the performance of the Military Experts of the Institution in the accomplishment of the external demands. Therefore, it was searched, at first, to talk about the importance of the management of knowledge for the performance of all the organizations. Right after this, it was exposed the nature of the forensic science service, its peculiar nuances and how the management of the knowledge can contribute to improve the work of the experts. It was considered then to characterize the administration of the CCrim (Centro de Criminalística/Criminology Center) and to identify the positive points and improvement points, about the referring management, searching as methodology the exploratory research, being based on the direct observation (interviews and questionnaires), raising data and information that allowed the diagnosis of cited Center in what it refers itself to the use of the Knowledge (generation, dissemination and filling). As a result, it was concluded that the CCrim has already given meaningful steps in the development of the culture of management of knowledge, but it still has a far way to walk for a well use of it, having as example the absence of one proper structure of an effective System of Management of Knowledge, a system that with practice is not so far from its accomplishment. In addition, the author expected to give to the managers of the Institution instrumental information that can add value to the future initiatives directed to the management of knowledge, being emphasized the effective exploitation of the market of knowledge, suggesting proposals of solution to its resultant problems, and then concluding the work effectively. |
publishDate |
2009 |
dc.date.none.fl_str_mv |
2009-11-10 2009-06-30 2021-03-10T20:45:03Z 2021-03-10T20:45:03Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://app.uff.br/riuff/handle/1/18607 |
url |
https://app.uff.br/riuff/handle/1/18607 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.rights.driver.fl_str_mv |
CC-BY-SA info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
CC-BY-SA |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Programa de Pós-graduação em Engenharia de Produção Estratégia-Apoio Logístico-Tecnologia e Trabalho |
publisher.none.fl_str_mv |
Programa de Pós-graduação em Engenharia de Produção Estratégia-Apoio Logístico-Tecnologia e Trabalho |
dc.source.none.fl_str_mv |
reponame:Repositório Institucional da Universidade Federal Fluminense (RIUFF) instname:Universidade Federal Fluminense (UFF) instacron:UFF |
instname_str |
Universidade Federal Fluminense (UFF) |
instacron_str |
UFF |
institution |
UFF |
reponame_str |
Repositório Institucional da Universidade Federal Fluminense (RIUFF) |
collection |
Repositório Institucional da Universidade Federal Fluminense (RIUFF) |
repository.name.fl_str_mv |
Repositório Institucional da Universidade Federal Fluminense (RIUFF) - Universidade Federal Fluminense (UFF) |
repository.mail.fl_str_mv |
riuff@id.uff.br |
_version_ |
1807838796440403968 |