Letramento em saúde de profissionais do Serviço de Atenção Domiciliar

• Autor(a) principal: Santos, Laidilce Teles Zatta
• Data de Publicação: 2021
• Tipo de documento: Tese
• Idioma: eng
• Título da fonte: Repositório Institucional da UFG
• dARK ID: ark:/38995/001300000ctzj
• Texto Completo: http://repositorio.bc.ufg.br/tede/handle/tede/13553
• topic: Letramento em saúde; Atendimento domiciliar; Profissionais de saúde; Health literacy; Health professionals; Home care; Alfabetización en salud; Atención domiciliaria; Profesionales de la salud; CIENCIAS DA SAUDE::ENFERMAGEM

Introduction: Home Care has become an important possibility for the Brazilian Unified Health System to respond to the population's health needs, as it includes actions in health promotion, diseases prevention and treatment, rehabilitation, and palliative care, that occur at home, aiming the continuation of care and integration with the Health Care Networks. This covers the way in which services make information, resources, support and health environments available and accessible to different people, that is, it is the responsibility of the services to meet health literacy (HL) demands of people, including users and healthcare professionals in this process. All people have some type of difficulty in accessing health services, as well as in understanding the information they receive. Professionals must develop clear and easy-to-understand communication skills using the HL principles, both in their own health care and to provide adequate assistance in the Home Care Service. Objective: To evaluate health literacy conditions among professionals enrolled in a Home Care Service. Method: Analytical cross-sectional study, conducted with professionals at Home Care Service in Goiânia / GO. Data collection was accomplished, using a sociodemographic questionnaire and the Brazilian version of the Health Literacy Questionnaire (HLQ-Br). Simple descriptive analysis was performed for sociodemographic variables, mean calculation of scores and reliability of the HLQ-Br, Mann Whitney; Kruskal-Wallis; Cohen's d and Spearman's correlation. Results: Twenty-nine home care service professionals participated in the study; the majority were female; with a mean age of 39.9 ± 8.5 years; there was a predominance of the nursing team; most participants have other jobs and work approximately 12 hours / day; parents with education at or above high school; personal and family income greater than six minimum wages (Brazilian currency); and have been working at the Home Care Service for approximately six years. The lowest scores obtained were in Scale 2 “Enough information for health care”, Scale 4 “Social support to health care” and Scale 3 “Active management of health” (Part 1); and in Scale 7 “Navigating the healthcare system” and Scale 6 “Ability to actively engage with healthcare providers” (Part 2). The highest scores obtained were Scale 5 “Assessment of health information” (Part 1) and Scale 9 “Understanding health information well enough to know what to do” (Part 2). Conclusions: This study is a pioneer in evaluating the HL of professionals linked to SAD in Brazil and can collaborate to strengthen this service at the national level and indirectly contribute to the quality of life of patients, in the proposal that it is “Better at Home”. It allowed for reflection on the HL assumptions with professionals working in the SAD and will collaborate with the dissemination of the theme of health literacy among the group, as a tool in assertive communication and in the care of one's own health. The dissemination of these results can contribute to the performance of interventions in the service following the HL assumptions, as well as encouraging the inclusion of HL in undergraduate and graduate health curricula.