The Role of the Employees in the Innovation of the Hotel Enterprises

Detalhes bibliográficos
Autor(a) principal: DEDEOĞLU, Bekir Bora
Data de Publicação: 2019
Outros Autores: Aydın, Şule, Boğan, Erhan
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Anais Brasileiros de Estudos Turísticos
Texto Completo: https://periodicos.ufjf.br/index.php/abet/article/view/13879
Resumo: Due to globalization, gaining competitive advantage has become an important problem for all enterprises. Especially hotel enterprises can face with certain problems such as providing similar and easily imitable products and services. Therefore, they are in the need of employees delivering services in such an innovative way that cannot be imitated easily. First in this chapter, the factors affecting the innovative behaviors of employees in hotel enterprises were examined in detail. Second, it was explained how employees’ innovative behaviors, which would bring a significant competitive advantage to hotel enterprises, could shape consumer perceptions and attitudes. Lastly, the matters to be taken into notice by hotel enterprises were mentioned and it was tried to pave the way for future researches so that hotel enterprises can benefit from their employees’ innovative behaviors in a more efficient way.
id UFJF-2_a0c4f836ac7cc6bbd2a1b755e0fd08d3
oai_identifier_str oai:periodicos.ufjf.br:article/13879
network_acronym_str UFJF-2
network_name_str Anais Brasileiros de Estudos Turísticos
repository_id_str
spelling The Role of the Employees in the Innovation of the Hotel EnterprisesHotel enterprisesemployee innovative behaviorsinnovationhuman capitalqualified employeesDue to globalization, gaining competitive advantage has become an important problem for all enterprises. Especially hotel enterprises can face with certain problems such as providing similar and easily imitable products and services. Therefore, they are in the need of employees delivering services in such an innovative way that cannot be imitated easily. First in this chapter, the factors affecting the innovative behaviors of employees in hotel enterprises were examined in detail. Second, it was explained how employees’ innovative behaviors, which would bring a significant competitive advantage to hotel enterprises, could shape consumer perceptions and attitudes. Lastly, the matters to be taken into notice by hotel enterprises were mentioned and it was tried to pave the way for future researches so that hotel enterprises can benefit from their employees’ innovative behaviors in a more efficient way.Universidade Federal de Juiz de Fora/UFJF2019-01-15info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.ufjf.br/index.php/abet/article/view/1387910.34019/2238-2925.2018.v8.13879Anais Brasileiros de Estudos Turísticos; 2018: ABET, v.8, n.3, pp.1 – 114, Set./Dez., 2018: Thematic Issue: Selected Papers From ISA Conference (Toronto, 2018); 85-99Anais Brasileiros de Estudos Turísticos; 2018: ABET, v.8, n.3, pp.1 – 114, Set./Dez., 2018: Thematic Issue: Selected Papers From ISA Conference (Toronto, 2018); 85-99Anais Brasileiros de Estudos Turísticos; 2018: ABET, v.8, n.3, pp.1 – 114, Set./Dez., 2018: Thematic Issue: Selected Papers From ISA Conference (Toronto, 2018); 85-992238-2925reponame:Anais Brasileiros de Estudos Turísticosinstname:Universidade Federal de Juiz de Fora (UFJF)instacron:UFJFenghttps://periodicos.ufjf.br/index.php/abet/article/view/13879/7558Copyright (c) 2019 Anais Brasileiros de Estudos Turísticos - ABETinfo:eu-repo/semantics/openAccessDEDEOĞLU, Bekir BoraAydın, ŞuleBoğan, Erhan2019-09-03T15:32:04Zoai:periodicos.ufjf.br:article/13879Revistahttps://periodicos.ufjf.br/index.php/abet/indexPUBhttps://periodicos.ufjf.br/index.php/abet/oairevista.abet@ufjf.edu.br || thiago.pimentel@ufjf.edu.br2238-29252238-2925opendoar:2019-09-03T15:32:04Anais Brasileiros de Estudos Turísticos - Universidade Federal de Juiz de Fora (UFJF)false
dc.title.none.fl_str_mv The Role of the Employees in the Innovation of the Hotel Enterprises
title The Role of the Employees in the Innovation of the Hotel Enterprises
spellingShingle The Role of the Employees in the Innovation of the Hotel Enterprises
DEDEOĞLU, Bekir Bora
Hotel enterprises
employee innovative behaviors
innovation
human capital
qualified employees
title_short The Role of the Employees in the Innovation of the Hotel Enterprises
title_full The Role of the Employees in the Innovation of the Hotel Enterprises
title_fullStr The Role of the Employees in the Innovation of the Hotel Enterprises
title_full_unstemmed The Role of the Employees in the Innovation of the Hotel Enterprises
title_sort The Role of the Employees in the Innovation of the Hotel Enterprises
author DEDEOĞLU, Bekir Bora
author_facet DEDEOĞLU, Bekir Bora
Aydın, Şule
Boğan, Erhan
author_role author
author2 Aydın, Şule
Boğan, Erhan
author2_role author
author
dc.contributor.author.fl_str_mv DEDEOĞLU, Bekir Bora
Aydın, Şule
Boğan, Erhan
dc.subject.por.fl_str_mv Hotel enterprises
employee innovative behaviors
innovation
human capital
qualified employees
topic Hotel enterprises
employee innovative behaviors
innovation
human capital
qualified employees
description Due to globalization, gaining competitive advantage has become an important problem for all enterprises. Especially hotel enterprises can face with certain problems such as providing similar and easily imitable products and services. Therefore, they are in the need of employees delivering services in such an innovative way that cannot be imitated easily. First in this chapter, the factors affecting the innovative behaviors of employees in hotel enterprises were examined in detail. Second, it was explained how employees’ innovative behaviors, which would bring a significant competitive advantage to hotel enterprises, could shape consumer perceptions and attitudes. Lastly, the matters to be taken into notice by hotel enterprises were mentioned and it was tried to pave the way for future researches so that hotel enterprises can benefit from their employees’ innovative behaviors in a more efficient way.
publishDate 2019
dc.date.none.fl_str_mv 2019-01-15
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.ufjf.br/index.php/abet/article/view/13879
10.34019/2238-2925.2018.v8.13879
url https://periodicos.ufjf.br/index.php/abet/article/view/13879
identifier_str_mv 10.34019/2238-2925.2018.v8.13879
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv https://periodicos.ufjf.br/index.php/abet/article/view/13879/7558
dc.rights.driver.fl_str_mv Copyright (c) 2019 Anais Brasileiros de Estudos Turísticos - ABET
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2019 Anais Brasileiros de Estudos Turísticos - ABET
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal de Juiz de Fora/UFJF
publisher.none.fl_str_mv Universidade Federal de Juiz de Fora/UFJF
dc.source.none.fl_str_mv Anais Brasileiros de Estudos Turísticos; 2018: ABET, v.8, n.3, pp.1 – 114, Set./Dez., 2018: Thematic Issue: Selected Papers From ISA Conference (Toronto, 2018); 85-99
Anais Brasileiros de Estudos Turísticos; 2018: ABET, v.8, n.3, pp.1 – 114, Set./Dez., 2018: Thematic Issue: Selected Papers From ISA Conference (Toronto, 2018); 85-99
Anais Brasileiros de Estudos Turísticos; 2018: ABET, v.8, n.3, pp.1 – 114, Set./Dez., 2018: Thematic Issue: Selected Papers From ISA Conference (Toronto, 2018); 85-99
2238-2925
reponame:Anais Brasileiros de Estudos Turísticos
instname:Universidade Federal de Juiz de Fora (UFJF)
instacron:UFJF
instname_str Universidade Federal de Juiz de Fora (UFJF)
instacron_str UFJF
institution UFJF
reponame_str Anais Brasileiros de Estudos Turísticos
collection Anais Brasileiros de Estudos Turísticos
repository.name.fl_str_mv Anais Brasileiros de Estudos Turísticos - Universidade Federal de Juiz de Fora (UFJF)
repository.mail.fl_str_mv revista.abet@ufjf.edu.br || thiago.pimentel@ufjf.edu.br
_version_ 1798044892670197760

Registros relacionados