E-Fulfillment: The case of the Brazilian Mail Company

Detalhes bibliográficos
Autor(a) principal: Leite, Ana Caroline Nascimento
Data de Publicação: 2019
Outros Autores: Guarnieri, Patricia, Filippi, Amanda Cristina Gaban
Tipo de documento: Artigo
Idioma: por
Título da fonte: Gestão e sociedade
Texto Completo: https://ges.face.ufmg.br/index.php/gestaoesociedade/article/view/2687
Resumo: The objective of this work was to verify the factors that prevail in the decision to hire the Correios Log + service from the perspective of e-commerce entrepreneurs. For that, an applied qualitative and documentary study was conducted through a semi structured study and interview to six small companies, clients of the Correios Log + service in the state of São Paulo. The results evidence that hardly an e-commerce is successful without a well-structured e-fulfillment service. Several reasons lead companies to outsource e-fulfillment, the most common is the intention to focus efforts on the main activity. For future research, we suggest the development of studies to expand the scientific and managerial discussions in this field of knowledge, which is restricted.
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spelling E-Fulfillment: The case of the Brazilian Mail CompanyE-fulfillment: O caso da Empresa Brasileira de Correios e TelégrafosThe objective of this work was to verify the factors that prevail in the decision to hire the Correios Log + service from the perspective of e-commerce entrepreneurs. For that, an applied qualitative and documentary study was conducted through a semi structured study and interview to six small companies, clients of the Correios Log + service in the state of São Paulo. The results evidence that hardly an e-commerce is successful without a well-structured e-fulfillment service. Several reasons lead companies to outsource e-fulfillment, the most common is the intention to focus efforts on the main activity. For future research, we suggest the development of studies to expand the scientific and managerial discussions in this field of knowledge, which is restricted.O objetivo desse trabalho foi verificar os fatores preponderantes na decisão de contratação do serviço Correios Log+ sob a ótica dos empresários de e-commerce. Para tanto, foi realizado um estudo aplicado, qualitativo e documental, através de estudo de caso e entrevista semi estruturadas a seis empresas de pequeno porte, clientes do serviço Correios Log+ no estado de São Paulo. Os resultados evidenciam que dificilmente um comércio eletrônico é bem sucedido sem um serviço de e-fulfillment bem estruturado. Diversos motivos levam as empresas a terceirizar o e-fulfillment, o mais comum é a intenção em concentrar os esforços na atividade principal. Para investigações futuras, sugere-se o desenvolvimento de estudos para ampliar as discussões científicas e gerenciais neste campo de conhecimento, o qual é restrito.CEPEAD/FACE - UFMG2019-04-22info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://ges.face.ufmg.br/index.php/gestaoesociedade/article/view/268710.21171/ges.v13i35.2687Management & Society Electronic Journal; Vol. 13 No. 35 (2019): May/August 2019; 2930-2962Gestão e Sociedade; v. 13 n. 35 (2019): Maio/Agosto de 2019; 2930-29621980-575610.21171/ges.v13i35reponame:Gestão e sociedadeinstname:Universidade Federal de Minas Gerais (UFMG)instacron:UFMGporhttps://ges.face.ufmg.br/index.php/gestaoesociedade/article/view/2687/1412Copyright (c) 2019 Gestão e Sociedadeinfo:eu-repo/semantics/openAccessLeite, Ana Caroline NascimentoGuarnieri, PatriciaFilippi, Amanda Cristina Gaban2019-09-06T21:26:01Zoai:ojs.pkp.sfu.ca:article/2687Revistahttps://www.gestaoesociedade.org/gestaoesociedadePUBhttps://www.gestaoesociedade.org/gestaoesociedade/oaiges@face.ufmg.br||ricardo.ges.ufmg@gmail.com||1980-57561980-5756opendoar:2019-09-06T21:26:01Gestão e sociedade - Universidade Federal de Minas Gerais (UFMG)false
dc.title.none.fl_str_mv E-Fulfillment: The case of the Brazilian Mail Company
E-fulfillment: O caso da Empresa Brasileira de Correios e Telégrafos
title E-Fulfillment: The case of the Brazilian Mail Company
spellingShingle E-Fulfillment: The case of the Brazilian Mail Company
Leite, Ana Caroline Nascimento
title_short E-Fulfillment: The case of the Brazilian Mail Company
title_full E-Fulfillment: The case of the Brazilian Mail Company
title_fullStr E-Fulfillment: The case of the Brazilian Mail Company
title_full_unstemmed E-Fulfillment: The case of the Brazilian Mail Company
title_sort E-Fulfillment: The case of the Brazilian Mail Company
author Leite, Ana Caroline Nascimento
author_facet Leite, Ana Caroline Nascimento
Guarnieri, Patricia
Filippi, Amanda Cristina Gaban
author_role author
author2 Guarnieri, Patricia
Filippi, Amanda Cristina Gaban
author2_role author
author
dc.contributor.author.fl_str_mv Leite, Ana Caroline Nascimento
Guarnieri, Patricia
Filippi, Amanda Cristina Gaban
description The objective of this work was to verify the factors that prevail in the decision to hire the Correios Log + service from the perspective of e-commerce entrepreneurs. For that, an applied qualitative and documentary study was conducted through a semi structured study and interview to six small companies, clients of the Correios Log + service in the state of São Paulo. The results evidence that hardly an e-commerce is successful without a well-structured e-fulfillment service. Several reasons lead companies to outsource e-fulfillment, the most common is the intention to focus efforts on the main activity. For future research, we suggest the development of studies to expand the scientific and managerial discussions in this field of knowledge, which is restricted.
publishDate 2019
dc.date.none.fl_str_mv 2019-04-22
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://ges.face.ufmg.br/index.php/gestaoesociedade/article/view/2687
10.21171/ges.v13i35.2687
url https://ges.face.ufmg.br/index.php/gestaoesociedade/article/view/2687
identifier_str_mv 10.21171/ges.v13i35.2687
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://ges.face.ufmg.br/index.php/gestaoesociedade/article/view/2687/1412
dc.rights.driver.fl_str_mv Copyright (c) 2019 Gestão e Sociedade
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2019 Gestão e Sociedade
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv CEPEAD/FACE - UFMG
publisher.none.fl_str_mv CEPEAD/FACE - UFMG
dc.source.none.fl_str_mv Management & Society Electronic Journal; Vol. 13 No. 35 (2019): May/August 2019; 2930-2962
Gestão e Sociedade; v. 13 n. 35 (2019): Maio/Agosto de 2019; 2930-2962
1980-5756
10.21171/ges.v13i35
reponame:Gestão e sociedade
instname:Universidade Federal de Minas Gerais (UFMG)
instacron:UFMG
instname_str Universidade Federal de Minas Gerais (UFMG)
instacron_str UFMG
institution UFMG
reponame_str Gestão e sociedade
collection Gestão e sociedade
repository.name.fl_str_mv Gestão e sociedade - Universidade Federal de Minas Gerais (UFMG)
repository.mail.fl_str_mv ges@face.ufmg.br||ricardo.ges.ufmg@gmail.com||
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