Job satisfaction among nursing technicians in psychiatric hospitals in Minas Gerais - Brazil

Detalhes bibliográficos
Autor(a) principal: Vieira, Gisele de Lacerda Chaves
Data de Publicação: 2015
Outros Autores: Mesquita, Tatiana Quézia Oliveira, Santos, Érika de Oliveira
Tipo de documento: Artigo
Idioma: por
eng
Título da fonte: Reme (Online)
Texto Completo: https://periodicos.ufmg.br/index.php/reme/article/view/49605
Resumo: A quantitative, cross sectional study with 93 nursing technicians from two psychiatric hospitals was carried out in order to identify levels of satisfaction at work and associated factors. All data was collected using a questionnaire on professional experience and sociodemographic details. SATIS-BR was the instrument chosen to assess satisfaction. The nursing technicians showed a mean score of 3.06 of overall satisfaction, indicating a moderate level of satisfaction. The subscales with highest values were those that evaluated the level of satisfaction with the quality of service and relationships in the workplace. Conversely, these professionals showed low levels of satisfaction with the working conditions and opportunities for taking part of the service. In general, male nurses, those who work during the day, those who said they feel able to care for patients and feel safe in the workplace displayed higher levels of satisfaction. The results reinforce the importance of investigating satisfaction among nursing professionals in order to improve the service with regard to working conditions, organizational climate, human resource management and consequently the quality of service provided.
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spelling Job satisfaction among nursing technicians in psychiatric hospitals in Minas Gerais - BrazilSatisfaccíon en el trabajo entre técnicos de enfermería en hospitales psiquiátricos de Minas Gerais - BrasilSatisfação no trabalho entre técnicos de enfermagem em hospitais psiquiátricos de Minas Gerais - BrasilSatisfacción en el TrabajoSalud MentalEnfermería PsiquiátricaSalud LaboralCondiciones de TrabajoSatisfação no EmpregoSaúde MentalEnfermagem PsiquiátricaSaúde do TrabalhadorCondições de Trabalhojob SatisfactionMental HealthPsychiatric NursingOccupational HealthWorking ConditionsA quantitative, cross sectional study with 93 nursing technicians from two psychiatric hospitals was carried out in order to identify levels of satisfaction at work and associated factors. All data was collected using a questionnaire on professional experience and sociodemographic details. SATIS-BR was the instrument chosen to assess satisfaction. The nursing technicians showed a mean score of 3.06 of overall satisfaction, indicating a moderate level of satisfaction. The subscales with highest values were those that evaluated the level of satisfaction with the quality of service and relationships in the workplace. Conversely, these professionals showed low levels of satisfaction with the working conditions and opportunities for taking part of the service. In general, male nurses, those who work during the day, those who said they feel able to care for patients and feel safe in the workplace displayed higher levels of satisfaction. The results reinforce the importance of investigating satisfaction among nursing professionals in order to improve the service with regard to working conditions, organizational climate, human resource management and consequently the quality of service provided.Estudio transversal de enfoque cuantitativo realizado con 93 técnicos de enfermería de dos hospitales psiquiátricos con el fin de identificar los niveles de satisfacción en el trabajo y los factores asociados. Para la recogida de datos se aplicó un cuestionario con preguntas sobre experiencia profesional y datos sociodemográficos. Para evaluar la satisfacción se aplicó la herramienta SATIS-BR. Los técnicos de enfermería mostraron una puntuación media de satisfacción global de 3,06, lo cual indica un nivel moderado de satisfacción. Las subescalas con valores más altos fueron aquéllas que evaluaron el grado de satisfacción con la calidad de los servicios brindados y las relaciones en el lugar de trabajo. Por otro lado, estos profesionales mostraron bajos niveles de satisfacción con las condiciones de trabajo y oportunidades de participación en el servicio. En general, los enfermeros varones, los que trabajaban de día, los que dijeron sentirse capaces de ayudar a los pacientes y seguros en el ambiente laboral tenían niveles altos de satisfacción. Los resultados refuerzan la importancia de investigar la satisfacción entre los profesionales de enfermería con miras a promover la mejora de los servicios en lo que respecta a las condiciones de trabajo, clima organizacional, gestión de recursos humanos y, como consecuencia, la calidad de los servicios prestados.Estudo transversal, de abordagem quantitativa, realizado com 93 técnicos de enfermagem de dois hospitais psiquiátricos, com o objetivo de identificar os níveis de satisfação no trabalho e seus fatores associados. Para a coleta de dados foi aplicado questionário com questões relativas à experiência profissional e dados sociodemográficos. Para avaliar a satisfação foi aplicado o instrumento SATIS-BR. Os técnicos de enfermagem apresentaram um escore médio de satisfação global de 3,06, indicando nível intermediário de satisfação. As subescalas com valores mais altos foram aquelas que avaliaram o nível de satisfação em relação à qualidade dos serviços prestados e aos relacionamentos no ambiente de trabalho. Em contraste, esses profissionais demonstraram baixos níveis de satisfação em relação às condições de trabalho e à oportunidade de participação no serviço. De forma geral, os profissionais do sexo masculino, aqueles que trabalham no período diurno, os que afirmaram sentir-se capacitados para prestar assistência aos pacientes e seguros no ambiente de trabalho manifestaram elevados níveis de satisfação. Os resultados encontrados reforçam a importância de investigar a satisfação entre os profissionais de enfermagem, a fim de promover a melhoria dos serviços no que diz respeito a: condições de trabalho, clima organizacional, gerenciamento de recursos humanos e, consequentemente, qualidade dos serviços prestados.Universidade Federal de Minas Gerais2015-03-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/plainapplication/pdfapplication/pdfhttps://periodicos.ufmg.br/index.php/reme/article/view/4960510.5935/1415-2762.20150014REME-Revista Mineira de Enfermagem; Vol. 19 No. 1 (2015)REME-Revista Mineira de Enfermagem; Vol. 19 Núm. 1 (2015)REME-Revista Mineira de Enfermagem; v. 19 n. 1 (2015)2316-93891415-2762reponame:Reme (Online)instname:Universidade Federal de Minas Gerais (UFMG)instacron:UFMGporenghttps://periodicos.ufmg.br/index.php/reme/article/view/49605/39777https://periodicos.ufmg.br/index.php/reme/article/view/49605/39778https://periodicos.ufmg.br/index.php/reme/article/view/49605/39779Copyright (c) 2015 Reme: Revista Mineira de Enfermageminfo:eu-repo/semantics/openAccessVieira, Gisele de Lacerda ChavesMesquita, Tatiana Quézia OliveiraSantos, Érika de Oliveira2024-01-22T19:17:05Zoai:periodicos.ufmg.br:article/49605Revistaremeufmg@gmail.comPUBhttps://periodicos.ufmg.br/index.php/reme/oairemeufmg@gmail.com2316-93891415-2762opendoar:2024-01-22T19:17:05Reme (Online) - Universidade Federal de Minas Gerais (UFMG)false
dc.title.none.fl_str_mv Job satisfaction among nursing technicians in psychiatric hospitals in Minas Gerais - Brazil
Satisfaccíon en el trabajo entre técnicos de enfermería en hospitales psiquiátricos de Minas Gerais - Brasil
Satisfação no trabalho entre técnicos de enfermagem em hospitais psiquiátricos de Minas Gerais - Brasil
title Job satisfaction among nursing technicians in psychiatric hospitals in Minas Gerais - Brazil
spellingShingle Job satisfaction among nursing technicians in psychiatric hospitals in Minas Gerais - Brazil
Vieira, Gisele de Lacerda Chaves
Satisfacción en el Trabajo
Salud Mental
Enfermería Psiquiátrica
Salud Laboral
Condiciones de Trabajo
Satisfação no Emprego
Saúde Mental
Enfermagem Psiquiátrica
Saúde do Trabalhador
Condições de Trabalho
job Satisfaction
Mental Health
Psychiatric Nursing
Occupational Health
Working Conditions
title_short Job satisfaction among nursing technicians in psychiatric hospitals in Minas Gerais - Brazil
title_full Job satisfaction among nursing technicians in psychiatric hospitals in Minas Gerais - Brazil
title_fullStr Job satisfaction among nursing technicians in psychiatric hospitals in Minas Gerais - Brazil
title_full_unstemmed Job satisfaction among nursing technicians in psychiatric hospitals in Minas Gerais - Brazil
title_sort Job satisfaction among nursing technicians in psychiatric hospitals in Minas Gerais - Brazil
author Vieira, Gisele de Lacerda Chaves
author_facet Vieira, Gisele de Lacerda Chaves
Mesquita, Tatiana Quézia Oliveira
Santos, Érika de Oliveira
author_role author
author2 Mesquita, Tatiana Quézia Oliveira
Santos, Érika de Oliveira
author2_role author
author
dc.contributor.author.fl_str_mv Vieira, Gisele de Lacerda Chaves
Mesquita, Tatiana Quézia Oliveira
Santos, Érika de Oliveira
dc.subject.por.fl_str_mv Satisfacción en el Trabajo
Salud Mental
Enfermería Psiquiátrica
Salud Laboral
Condiciones de Trabajo
Satisfação no Emprego
Saúde Mental
Enfermagem Psiquiátrica
Saúde do Trabalhador
Condições de Trabalho
job Satisfaction
Mental Health
Psychiatric Nursing
Occupational Health
Working Conditions
topic Satisfacción en el Trabajo
Salud Mental
Enfermería Psiquiátrica
Salud Laboral
Condiciones de Trabajo
Satisfação no Emprego
Saúde Mental
Enfermagem Psiquiátrica
Saúde do Trabalhador
Condições de Trabalho
job Satisfaction
Mental Health
Psychiatric Nursing
Occupational Health
Working Conditions
description A quantitative, cross sectional study with 93 nursing technicians from two psychiatric hospitals was carried out in order to identify levels of satisfaction at work and associated factors. All data was collected using a questionnaire on professional experience and sociodemographic details. SATIS-BR was the instrument chosen to assess satisfaction. The nursing technicians showed a mean score of 3.06 of overall satisfaction, indicating a moderate level of satisfaction. The subscales with highest values were those that evaluated the level of satisfaction with the quality of service and relationships in the workplace. Conversely, these professionals showed low levels of satisfaction with the working conditions and opportunities for taking part of the service. In general, male nurses, those who work during the day, those who said they feel able to care for patients and feel safe in the workplace displayed higher levels of satisfaction. The results reinforce the importance of investigating satisfaction among nursing professionals in order to improve the service with regard to working conditions, organizational climate, human resource management and consequently the quality of service provided.
publishDate 2015
dc.date.none.fl_str_mv 2015-03-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.ufmg.br/index.php/reme/article/view/49605
10.5935/1415-2762.20150014
url https://periodicos.ufmg.br/index.php/reme/article/view/49605
identifier_str_mv 10.5935/1415-2762.20150014
dc.language.iso.fl_str_mv por
eng
language por
eng
dc.relation.none.fl_str_mv https://periodicos.ufmg.br/index.php/reme/article/view/49605/39777
https://periodicos.ufmg.br/index.php/reme/article/view/49605/39778
https://periodicos.ufmg.br/index.php/reme/article/view/49605/39779
dc.rights.driver.fl_str_mv Copyright (c) 2015 Reme: Revista Mineira de Enfermagem
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2015 Reme: Revista Mineira de Enfermagem
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv text/plain
application/pdf
application/pdf
dc.publisher.none.fl_str_mv Universidade Federal de Minas Gerais
publisher.none.fl_str_mv Universidade Federal de Minas Gerais
dc.source.none.fl_str_mv REME-Revista Mineira de Enfermagem; Vol. 19 No. 1 (2015)
REME-Revista Mineira de Enfermagem; Vol. 19 Núm. 1 (2015)
REME-Revista Mineira de Enfermagem; v. 19 n. 1 (2015)
2316-9389
1415-2762
reponame:Reme (Online)
instname:Universidade Federal de Minas Gerais (UFMG)
instacron:UFMG
instname_str Universidade Federal de Minas Gerais (UFMG)
instacron_str UFMG
institution UFMG
reponame_str Reme (Online)
collection Reme (Online)
repository.name.fl_str_mv Reme (Online) - Universidade Federal de Minas Gerais (UFMG)
repository.mail.fl_str_mv remeufmg@gmail.com
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