Management and work environments in primary health care: Scope review

• Autor(a) principal: Diaz, Paola da Silva
• Data de Publicação: 2022
• Outros Autores: Barth, Priscila Orlandi, Silva, Micherlan Pereira da, Ferreira, Darlisom Sousa, Brehmer, Laura Cavalcanti de Farias, Brito, Maria Jose Menezes, Dalmolin, Graziele de Lima, Ramos, Flávia Regina Souza
• Tipo de documento: Artigo
• Idioma: por; eng
• Título da fonte: Reme (Online)
• DOI: 10.35699/2316-9389.2022.40472
• Texto Completo: https://periodicos.ufmg.br/index.php/reme/article/view/40472
• topic: Local de Trabalho; Atenção Primária à Saúde; Enfermagem; Grupos Focais; Workplace; Primary Health Care; Nursing; Focus Groups; Lugar de Trabajo; Atención Primaria de Salud; Enfermería; Grupos Focales

Objective: to identify theoretical and empirical subsidies on work environments in primary health care (PHC) in relation to workers' health (preliminary question) that indicate elements related to management (specific question). Methods: six-step Scoping Review with consultation with the subjects, literature search from 2010 to 2019 in six databases and virtual libraries with selection of 21 articles. The complementary stage, consultation, operated a focus group with 14 PHC workers in a municipality in southern Brazil. Results: they were organized into three thematic categories: i) Administrative aspects in the work environment: difficulties related to management; ii) Perceptions about labor relations: barriers between staff and management; and iii) Conflicts in the workplace: coping strategies. Final considerations: bureaucratic and routine PHC issues influence interpersonal relationships and the results achieved, being fundamental for achieving healthy work environments for the actors on the scene. Institutional support, dialogue and the possibility of carrying out work full of meaning and value are workers' rights, reaffirming the promotion of healthy work environments in PHC as an ethical-political priority.