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Ricardo Rodrigues Barbosahttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4783249Y1&tokenCaptchar=03ANYolqtZqXX9E9fg71OxCoBjmt5VLCEc1mvzb9YDuPazvVxL3BmCiBxHXsMcg0Hbk4aZqUMPDFN5IIHU6ElDfNpgnJyIrnkn8kNPMleyBFfrVWMS9Kv_ZSLtPSpwUfvsWayKP44MiQbDtOXPn-z6gdGNqcenJs9aiHyETYxNTagPtwgJkngmEHvgBE9VNf8JPl6nLTL5hbJvQX5Qv1oL9EDkeY3GAL0qY-r51TQd77XfEd74pdJj7UEHE9ObkfRWADVJhUhAetlGgtBjUamXVJ9qYMe75rqJJThsMxrbFDlhWktQ94VJLYMBOTm6S3M-ZIl_HkcvlAunBYSD2xgB1M0NIhZuOJ6NxMsNQVbO7-f10_DBJDria2c1fwc4nL5Z_EdrYd_Gp8Xt47KMC3kassaozK2dZUfgwl3F9c19suueBhnwY3Q2u94S33qyyYGJhp_jXR2Q8dP0WQjWvanO09FVSLElJyi4tpA7xKJXS8R9mH7qKp_vTgXfuRGkg3BMyU56KiAqm-lAg3zqo96fQ-VbXkz3e0LUiyD8dbQ6P7FSZxoa-Gs4sw6Qdt1RaYX0FpdHKumg1Z2ZADE8a3ArK4xRv9aVfprh6AMauro Araujo CâmaraFrederico Cesar Mafra PereiraLuciana Emirena dos Santos Carneirohttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4232531P8&tokenCaptchar=03ANYolqtg1mdj2qZe_k0Ak_CSriY6meF_6eitfvNNhHK6ygpgWxiBKnkG4hy1_3J-cM0RUgFklIbgndwVWmmLRU8o14H614mOWq_zGQzHEH8ahkdTYeMylLELENvJ6DRQUz6IL1wAAbQWJaTBpuRHrcvPSYa8_sB-rxyELNkmlhNCBXB7DAGFvlM63y3gBLTp7DQ73EYu7VDQUPoGK9tasR8plliVbpsCoqrDym0JFmFB75hWVzbTIKLR9ti38D29d7WvemFP-RV0NRe9LKMfE5z98FesPOuSWEIg1us04S86gDc2OsGJlnY2u8I0TXzj7CGUt0OiGfDlgpPlfLuv_gCDANK3FczwzSUeM6cgi7e_MpDdnwTKc9MqV7XUy_6LAIk-EF2l1hqqxha5UAewa3tHcAJPFZM6LJIQUETmTs1YLl70a2LqV79Cpii2czTRrkZZi0M62HGj3Jn-YA-zdfJwZ4L22y68RLvZ5yQIk1_x6YcqHMrCO_62-3sr_Aao6YN8XMUHeUAYrSUm4wEjG-RoHZXnoM1TrFh3JKZcj0z9OY0xYkGa-czefsREoYv86-KfD-u-caKlJzvg2R-QFQUwYU21wFEcOQRômulo de Barros Teixeira2022-09-16T14:49:39Z2022-09-16T14:49:39Z2022-07-15http://hdl.handle.net/1843/452410000-0002-4123-0190A pandemia causada pelo COVID-19 mudou a rotina de pessoas e empresas e fez com que o uso das tecnologias de informação e comunicação se tornassem fundamentais para o andamento de boa parte das atividades profissionais, pessoais e educacionais. As limitações do encontro entre as pessoas, um efetivo convívio social e a troca de experiências foi muito prejudicada. Diante desse cenário, foi realizada uma pesquisa com base em uma revisão sistemática de literatura na base de dados da SCOPUS sobre Gestão do Conhecimento (GC) no contexto do Teletrabalho, de maneira a demonstrar as suas vantagens e desvantagens. Para desenvolvimento do trabalho, foi realizada, como procedimento metodológico, uma abordagem mista (pesquisa quantitativa seguida da pesquisa qualitativa) e de nível descritivo. A prioridade da pesquisa foi a abordagem quantitativa, de maneira a fornecer subsídios para a pesquisa qualitativa. Na primeira fase do estudo, houve o levantamento dos artigos científicos recuperados entre os anos de 2019 e 2021 que trataram da GC no âmbito do teletrabalho em função do isolamento social. Na segunda fase, houve o estudo qualitativo por meio da análise dos artigos recuperados segundo critérios de seleção, de maneira a selecionar aqueles que falassem respectivamente da GC e do Teletrabalho. Os achados demonstram que os princípios e instrumentos relacionados com a GC podem ser uma possível solução para o compartilhamento, o registro, a utilização e a disseminação do conhecimento gerado pelos colaboradores.The pandemic caused by COVID-19 changed the routine of people and companies and made the use of information and communication technologies essential for the progress of a good part of professional, personal and educational activities. Due to the limitations of the encounter between people, an effective social interaction and exchange of experiences was greatly impaired. Given this scenario, a research was carried out based on a literature review in the SCOPUS database on knowledge management (KM) in the context of Telework, in order to demonstrate its advantages and ways to show it. For the development of the work, a mixed approach (simplified search of qualitative research) and descriptive level was carried out as a methodological procedure. The research priority was a technical approach, in order to provide accessories for qualitative research. In the first phase of the study, there was a survey of scientific articles recovered between the years 2019 and 2021 that deal with the KM function in the regulation of telework in social isolation. In the phase, there was a qualitative study through the analysis of the articles retrieved according to the selection, in order to those who spoke respectively of KM and Telework. The findings demonstrate that KM can be a possible solution for recording, using and disseminating the knowledge generated by employees.porUniversidade Federal de Minas GeraisPrograma de Pós-Graduação em Gestão e Organização do ConhecimentoUFMGBrasilECI - ESCOLA DE CIENCIA DA INFORMAÇÃOhttp://creativecommons.org/licenses/by-nc-nd/3.0/pt/info:eu-repo/semantics/openAccessCiência da InformaçãoGestão do conhecimentoTeletrabalhoHome officesCOVID-19 Pandemia, 2020-Gestão do ConhecimentoTeletrabalhoCOVID-19PandemiaHome OfficeA Gestão do Conhecimento no contexto do teletrabalho em função da COVID-19Knowledge Management in the context of telework in function of to COVID-19info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisreponame:Repositório Institucional da UFMGinstname:Universidade Federal de Minas Gerais (UFMG)instacron:UFMGORIGINALDocumento final - Dissertação Rômulo - 22-08-2022_com folha de aprovação e ata___finalizado-1.pdfDocumento final - Dissertação Rômulo - 22-08-2022_com folha de aprovação e ata___finalizado-1.pdfapplication/pdf14733000https://repositorio.ufmg.br/bitstream/1843/45241/1/Documento%20final%20-%20Dissertac%cc%a7a%cc%83o%20Ro%cc%82mulo%20-%2022-08-2022_com%20folha%20de%20aprovac%cc%a7a%cc%83o%20e%20ata___finalizado-1.pdf937afab7e5586c6640fe1f23d9406edfMD51CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-8811https://repositorio.ufmg.br/bitstream/1843/45241/2/license_rdfcfd6801dba008cb6adbd9838b81582abMD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82118https://repositorio.ufmg.br/bitstream/1843/45241/3/license.txtcda590c95a0b51b4d15f60c9642ca272MD531843/452412022-09-16 11:49:39.801oai:repositorio.ufmg.br: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ório InstitucionalPUBhttps://repositorio.ufmg.br/oaiopendoar:2022-09-16T14:49:39Repositório Institucional da UFMG - Universidade Federal de Minas Gerais (UFMG)false
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