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2024-02-26T18:00:36Z2024-02-26T18:00:36Z2019721222https://doi.org/10.7895/ijadr.2491925-7066http://hdl.handle.net/1843/64731https://orcid.org/0000-0001-8922-0699https://orcid.org/0000-0002-1069-8700https://orcid.org/0000-0003-1504-7074https://orcid.org/0000-0003-2577-5630https://orcid.org/0000-0002-5620-3478Objective: To assess the satisfaction of family members who had relatives in Psychosocial Care Services on Alcohol and Other Drugs (CAPSad) and the variables associated with the score of satisfaction. Method: Evaluative, cross-sectional, descriptive, and exploratory research. Data collection was performed with the SATIS-BR instrument, which had been validated for use in Brazil, and sampling was performed by simple randomization, according to a pilot study. The Ethics Research Committee (Protocol 1,001/2011) approved this study. Independent variables included socioeconomic characteristics about the participation of the person at CAPSad and the mean global score of Scale of Perceived Change (SPC); the dependent variable was overall satisfaction. Regression testing was performed using the method of ordinary least squares. Results: In the multivariate analysis, the overall score variables of SPC and family members monitoring to Psychosocial Care Services were positively correlated with overall satisfaction (p ≤ .05). Conclusions: The most family members with relatives receiving services from CAPSad were satisfied. Knowledge of the factors correlated with increased satisfaction might enable the construction of action plans aimed to include the family, during the care process, in these services.Objetivo: Avaliar a satisfação dos familiares que possuíam parentes nos Serviços de Atenção Psicossocial Álcool e Outras Drogas (CAPSad) e as variáveis associadas ao escore de satisfação. Método: Pesquisa avaliativa, transversal, descritiva e exploratória. A coleta de dados foi realizada por meio do instrumento SATIS-BR, validado para uso no Brasil, e a amostragem foi realizada por randomização simples, conforme estudo piloto. O Comitê de Ética em Pesquisa (Protocolo 1.001/2011) aprovou este estudo. As variáveis independentes incluíram características socioeconômicas sobre a participação da pessoa no CAPSad e o escore médio global da Escala de Mudança Percebida (SPC); a variável dependente foi a satisfação geral. O teste de regressão foi realizado utilizando o método dos mínimos quadrados ordinários. Resultados: Na análise multivariada, as variáveis do escore geral do SPC e do acompanhamento dos familiares nos Serviços de Atenção Psicossocial correlacionaram-se positivamente com a satisfação geral (p ≤ 0,05). Conclusões: A maioria dos familiares com parentes atendidos no CAPSad estavam satisfeitos. O conhecimento dos fatores correlacionados ao aumento da satisfação poderá possibilitar a construção de planos de ação que visem incluir a família, durante o processo de cuidado, nesses serviços.CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível SuperiorengUniversidade Federal de Minas GeraisUFMGBrasilENF - DEPARTAMENTO DE ENFERMAGEM APLICADAInternational journal of alcohol and drug researchPesquisa sobre serviços de saúdeTranstornos relacionados ao uso de substânciasServiços comunitários de saúde mentalRelações familiaresHealth services evaluationSubstance-related disordersCommunity mental health servicesFamily relationsSatisfaction of family members with treatment in psychosocial care services on alcohol and other drugsSatisfação dos familiares com o tratamento em serviços de atenção psicossocial sobre álcool e outras drogasinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articlehttps://ijadr.org/index.php/ijadr/article/view/249Paula Hayasi PinhoMárcia Aparecida Ferreira de Oliveira OliveiraMaria Odete PereiraHeloisa ClaroRicardo Henrique SoaresRejane Maria Dias de Abreu GonçalvesCarlos Alberto Cruz Sequeiraapplication/pdfinfo:eu-repo/semantics/openAccessreponame:Repositório Institucional da UFMGinstname:Universidade Federal de Minas Gerais (UFMG)instacron:UFMGLICENSELicense.txtLicense.txttext/plain; charset=utf-82042https://repositorio.ufmg.br/bitstream/1843/64731/1/License.txtfa505098d172de0bc8864fc1287ffe22MD51ORIGINALSatisfaction of family members with treatment in psychosocial care services on alcohol and other drugs.pdfSatisfaction of family members with treatment in psychosocial care services on alcohol and other drugs.pdfapplication/pdf363802https://repositorio.ufmg.br/bitstream/1843/64731/2/Satisfaction%20of%20family%20members%20with%20treatment%20in%20psychosocial%20care%20services%20on%20alcohol%20and%20other%20drugs.pdf86e1cc1a9c761e43d871b42a061592d3MD521843/647312024-02-26 15:00:36.517oai:repositorio.ufmg.br:1843/64731TElDRU7vv71BIERFIERJU1RSSUJVSe+/ve+/vU8gTu+/vU8tRVhDTFVTSVZBIERPIFJFUE9TSVTvv71SSU8gSU5TVElUVUNJT05BTCBEQSBVRk1HCiAKCkNvbSBhIGFwcmVzZW50Ye+/ve+/vW8gZGVzdGEgbGljZW7vv71hLCB2b2Pvv70gKG8gYXV0b3IgKGVzKSBvdSBvIHRpdHVsYXIgZG9zIGRpcmVpdG9zIGRlIGF1dG9yKSBjb25jZWRlIGFvIFJlcG9zaXTvv71yaW8gSW5zdGl0dWNpb25hbCBkYSBVRk1HIChSSS1VRk1HKSBvIGRpcmVpdG8gbu+/vW8gZXhjbHVzaXZvIGUgaXJyZXZvZ++/vXZlbCBkZSByZXByb2R1emlyIGUvb3UgZGlzdHJpYnVpciBhIHN1YSBwdWJsaWNh77+977+9byAoaW5jbHVpbmRvIG8gcmVzdW1vKSBwb3IgdG9kbyBvIG11bmRvIG5vIGZvcm1hdG8gaW1wcmVzc28gZSBlbGV0cu+/vW5pY28gZSBlbSBxdWFscXVlciBtZWlvLCBpbmNsdWluZG8gb3MgZm9ybWF0b3Mg77+9dWRpbyBvdSB277+9ZGVvLgoKVm9j77+9IGRlY2xhcmEgcXVlIGNvbmhlY2UgYSBwb2zvv710aWNhIGRlIGNvcHlyaWdodCBkYSBlZGl0b3JhIGRvIHNldSBkb2N1bWVudG8gZSBxdWUgY29uaGVjZSBlIGFjZWl0YSBhcyBEaXJldHJpemVzIGRvIFJJLVVGTUcuCgpWb2Pvv70gY29uY29yZGEgcXVlIG8gUmVwb3NpdO+/vXJpbyBJbnN0aXR1Y2lvbmFsIGRhIFVGTUcgcG9kZSwgc2VtIGFsdGVyYXIgbyBjb250Ze+/vWRvLCB0cmFuc3BvciBhIHN1YSBwdWJsaWNh77+977+9byBwYXJhIHF1YWxxdWVyIG1laW8gb3UgZm9ybWF0byBwYXJhIGZpbnMgZGUgcHJlc2VydmHvv73vv71vLgoKVm9j77+9IHRhbWLvv71tIGNvbmNvcmRhIHF1ZSBvIFJlcG9zaXTvv71yaW8gSW5zdGl0dWNpb25hbCBkYSBVRk1HIHBvZGUgbWFudGVyIG1haXMgZGUgdW1hIGPvv71waWEgZGUgc3VhIHB1YmxpY2Hvv73vv71vIHBhcmEgZmlucyBkZSBzZWd1cmFu77+9YSwgYmFjay11cCBlIHByZXNlcnZh77+977+9by4KClZvY++/vSBkZWNsYXJhIHF1ZSBhIHN1YSBwdWJsaWNh77+977+9byDvv70gb3JpZ2luYWwgZSBxdWUgdm9j77+9IHRlbSBvIHBvZGVyIGRlIGNvbmNlZGVyIG9zIGRpcmVpdG9zIGNvbnRpZG9zIG5lc3RhIGxpY2Vu77+9YS4gVm9j77+9IHRhbWLvv71tIGRlY2xhcmEgcXVlIG8gZGVw77+9c2l0byBkZSBzdWEgcHVibGljYe+/ve+/vW8gbu+/vW8sIHF1ZSBzZWphIGRlIHNldSBjb25oZWNpbWVudG8sIGluZnJpbmdlIGRpcmVpdG9zIGF1dG9yYWlzIGRlIG5pbmd177+9bS4KCkNhc28gYSBzdWEgcHVibGljYe+/ve+/vW8gY29udGVuaGEgbWF0ZXJpYWwgcXVlIHZvY++/vSBu77+9byBwb3NzdWkgYSB0aXR1bGFyaWRhZGUgZG9zIGRpcmVpdG9zIGF1dG9yYWlzLCB2b2Pvv70gZGVjbGFyYSBxdWUgb2J0ZXZlIGEgcGVybWlzc++/vW8gaXJyZXN0cml0YSBkbyBkZXRlbnRvciBkb3MgZGlyZWl0b3MgYXV0b3JhaXMgcGFyYSBjb25jZWRlciBhbyBSZXBvc2l077+9cmlvIEluc3RpdHVjaW9uYWwgZGEgVUZNRyBvcyBkaXJlaXRvcyBhcHJlc2VudGFkb3MgbmVzdGEgbGljZW7vv71hLCBlIHF1ZSBlc3NlIG1hdGVyaWFsIGRlIHByb3ByaWVkYWRlIGRlIHRlcmNlaXJvcyBlc3Tvv70gY2xhcmFtZW50ZSBpZGVudGlmaWNhZG8gZSByZWNvbmhlY2lkbyBubyB0ZXh0byBvdSBubyBjb250Ze+/vWRvIGRhIHB1YmxpY2Hvv73vv71vIG9yYSBkZXBvc2l0YWRhLgoKQ0FTTyBBIFBVQkxJQ0Hvv73vv71PIE9SQSBERVBPU0lUQURBIFRFTkhBIFNJRE8gUkVTVUxUQURPIERFIFVNIFBBVFJPQ++/vU5JTyBPVSBBUE9JTyBERSBVTUEgQUfvv71OQ0lBIERFIEZPTUVOVE8gT1UgT1VUUk8gT1JHQU5JU01PLCBWT0Pvv70gREVDTEFSQSBRVUUgUkVTUEVJVE9VIFRPRE9TIEUgUVVBSVNRVUVSIERJUkVJVE9TIERFIFJFVklT77+9TyBDT01PIFRBTULvv71NIEFTIERFTUFJUyBPQlJJR0Hvv73vv71FUyBFWElHSURBUyBQT1IgQ09OVFJBVE8gT1UgQUNPUkRPLgoKTyBSZXBvc2l077+9cmlvIEluc3RpdHVjaW9uYWwgZGEgVUZNRyBzZSBjb21wcm9tZXRlIGEgaWRlbnRpZmljYXIgY2xhcmFtZW50ZSBvIHNldSBub21lKHMpIG91IG8ocykgbm9tZXMocykgZG8ocykgZGV0ZW50b3IoZXMpIGRvcyBkaXJlaXRvcyBhdXRvcmFpcyBkYSBwdWJsaWNh77+977+9bywgZSBu77+9byBmYXLvv70gcXVhbHF1ZXIgYWx0ZXJh77+977+9bywgYWzvv71tIGRhcXVlbGFzIGNvbmNlZGlkYXMgcG9yIGVzdGEgbGljZW7vv71hLgo=Repositório InstitucionalPUBhttps://repositorio.ufmg.br/oaiopendoar:2024-02-26T18:00:36Repositório Institucional da UFMG - Universidade Federal de Minas Gerais (UFMG)false
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