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2023-09-12T22:27:19Z2023-09-12T22:27:19Z20202525369http://dx.doi.org/10.21714/2179-8834/2020v25n2p53-692179-8834http://hdl.handle.net/1843/58613https://orcid.org/0000-0002-9190-3875https://orcid.org/0000-0002-5185-9072This study aims to analyse the role of resilience in the behavior of young workers who suffered moral harassment, from the perspective of professionals from a vocational training association. Thus, a case study is of a descriptive nature and was carried out using a qualitative approach. Interviews were conducted with 21 professionals from this association, whose data underwent content analysis. It should be noted that the research initially aimed to interview the young workers assisted by the association, but direct contact with them was prohibited. It has been noted that moral harassment can be recognised when sudden behavioural changes are observed in young people suffering from this kind of aggression. Changes such as self-isolation, silence, introspection, quietude, or they consider aggression against them as if it were a joke. It has also been noted that young people tend to be resilient against aggression they have suffered in an effort to keep their jobs, whether out of necessity or out of gratitude. Finally, the consequences of moral harassment that affect the personal and professional lives of young people the most are demotivation, impairment of work performance, loss of the pleasure of working, low self-esteem and psychological problems. Therefore, it is important to develop and implement actions against violence in the work environment, and a healthy environment for the workers.Este estudo objetivou analisar o papel da resiliência no comportamento de jovens trabalhadores que vivenciaram o assédio moral, pela percepção dos profissionais de uma associação de ensino profissionalizante. Assim, realizou-se um estudo de caso, de natureza descritiva e abordagem qualitativa. Foram feitas entrevistas com 21 profissionais da referida associação, cujos dados foram submetidos à técnica de análise de conteúdo. Ressalte-se que a pesquisa tinha como objetivo inicialmente entrevistar os jovens trabalhadores assistidos pela associação, mas o contato direto com eles foi proibido. Percebeu-se que o assédio moral é percebido por meio de mudanças de comportamento dos jovens quando eles sofrem esse tipo de agressão, tais como isolamento, silêncio, introspecção, quietudes, ou levar as agressões na brincadeira. Também percebeu-se que os jovens tendem a ser resilientes frente às agressões sofridas para manterem seus empregos, seja por necessidade seja por gratidão. Por fim, as consequências do assédio moral que mais afetam a vida pessoal e profissional dos jovens são a desmotivação, o prejuízo ao desempenho no trabalho, a perda do prazer de trabalhar, além de baixa autoestima e problemas psicológicos. Assim, é importante que se desenvolvam e se apliquem ações contra a violência no ambiente do trabalho, promovendo um clima e ambiente saudável para os seus trabalhadores.engUniversidade Federal de Minas GeraisUFMGBrasilFCE - DEPARTAMENTO DE CIÊNCIAS ADMINISTRATIVASRevista ReunaAssédio no ambiente de trabalhoResiliência psicológicaAdulto jovemLocal de trabalhoMoral harassmentResilienceYoung workersWorkplaceThe role of resilience in the creation of meaningful work for young brazilian workers, victims of moral harassmentO papel da resiliência na construção do significado do trabalho para jovens brasileiros vítimas de assédio moralinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articlehttps://revistas.una.br/reuna/article/view/1163Alice de Freitas OletoDiego de Sousa GuerraJosé Vitor Palhares Dos SantosKely Cesar Martins de Paivaapplication/pdfinfo:eu-repo/semantics/openAccessreponame:Repositório Institucional da UFMGinstname:Universidade Federal de Minas Gerais (UFMG)instacron:UFMGORIGINALTHE ROLE OF RESILIENCE IN THE CREATION OF MEANINGFUL WORK FOR YOUNG BRAZILIAN WORKERS, VICTIMS OF MORAL HARASSMENT.pdfTHE ROLE OF RESILIENCE IN THE CREATION OF MEANINGFUL WORK FOR YOUNG BRAZILIAN WORKERS, VICTIMS OF MORAL HARASSMENT.pdfapplication/pdf260375https://repositorio.ufmg.br/bitstream/1843/58613/2/THE%20ROLE%20OF%20RESILIENCE%20IN%20THE%20CREATION%20OF%20MEANINGFUL%20WORK%20FOR%20YOUNG%20BRAZILIAN%20WORKERS%2c%20VICTIMS%20OF%20MORAL%20HARASSMENT.pdf40b49875d9ed6265dfbb71e59f7cdc56MD52LICENSELicense.txtLicense.txttext/plain; charset=utf-82042https://repositorio.ufmg.br/bitstream/1843/58613/1/License.txtfa505098d172de0bc8864fc1287ffe22MD511843/586132023-09-12 19:27:19.583oai:repositorio.ufmg.br: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Repositório InstitucionalPUBhttps://repositorio.ufmg.br/oaiopendoar:2023-09-12T22:27:19Repositório Institucional da UFMG - Universidade Federal de Minas Gerais (UFMG)false
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