Assédio moral no trabalho e a vulnerabilidade de profissionais da saúde: construção e validação de instrumento

• Autor(a) principal: Costa , Isabelle Cristinne Pinto
• Data de Publicação: 2017
• Tipo de documento: Tese
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da UFPB
• Texto Completo: https://repositorio.ufpb.br/jspui/handle/tede/9481
• topic: Comportamento Social; Violência; Saúde do Trabalhador; Estudos de Validação; Social Behavior; Violence; Worker's Health; Validation Studies; Comportamiento social; Violencia; Salud del Trabajador; Estudios de Validación; CIENCIAS DA SAUDE::ENFERMAGEM

Introduction: Moral harassment is a subject matter that has been much discussed in the last decades, incorporating itself in the studies of the worker's health area, and as so, it has being an object of growing worldwide concern by employees, employers and also of the scientific community. Objective: Build an instrument for the identification of the healthcare professionals‘ vulnerability in the hospital environment in regard to the moral harassment occurrence and practice; additionally, proceed to validate the proposed instrument aiming to be able to identify the vulnerability of healthcare professionals to moral harassment. Methodological Approach: Methodological research carried out in eight stages: construct domain specification; activities of item generation and validation of face and content; decisions about the responses; research instrument construction; first sampling; scale cleaning procedure; validity and reliability analysis of the final scale; standards development, use recommendations and interpretation. The data collection period for the instrument content validation process occurred between March and April 2016. For this process, 13 expert researchers on moral harassment participated. Regarding the validation of the reference instrument, which occurred in October 2016, a sample was composed of 84 healthcare professionals who work in the intensive care units of the Hospital Universitário Lauro Wanderley (HULW). Results: The instrument construction followed as recommended steps in the literature. There were no significant changes in the content of items belonging to the following dimensions: relationship between the worker and professionals in the work environment; job pressure by the boss-immediate and professional; and working conditions; thus, indicating greater appropriation of the concepts they represent. The instrument composed by 42 items obtained a total IVC of 0.94. This study also performed a verification of the internal consistency of the instrument by the experts in relation to the domain items; understanding and clarity; conceptual relevance; format and presentation. The proposed instrument had the content validity accomplished by 13 experts who have experience in moral harassment. Items with Content Validity Index (CVI) ≥ 0.8 were either completely maintained or revised as experts' suggestions. It was also possible to verify the reliability level of the 12 instrument through internal coherence, which was tested through Cronbach's alpha measurement, and it was noted that the items related to domain, comprehension and clarity, which the instrument obtained greater than 0.7, were classified with high reliability. As regard to the instrument validation, it was finalized comprised by 42 items distributed in 3 dimensions, which either in the analysis of internal consistency or reliability measurement (n = 84), it has presented Cronbach's alpha of 0.930, therefore, classified as excellent value. Conclusions: The instrument presented satisfactory content validity index and can be used to identify the vulnerability of healthcare professionals to the practice of moral harassment in the workplace environment. It is hoped that the validation of the proposed instrument may support new investigations in the moral harassment field, especially, in the Healthcare area.