Análise da sustentabilidade sob a ótica do conhecimento: um estudo em duas empresas da construção civil

• Autor(a) principal: Toscano, Emanoela Moura
• Data de Publicação: 2014
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da UFPB
• Texto Completo: https://repositorio.ufpb.br/jspui/handle/tede/8143
• topic: Gestão do conhecimento; Knowledge Management; Sustentabilidade empresarial; Construção Civil; Corporate Sustainability; Civil Construction; ENGENHARIAS::ENGENHARIA DE PRODUCAO

This dissertation aims to analyze the relationship between knowledge management and sustainability in two companies in the construction industry in João Pessoa. The research was conducted through a case study of two companies, with exploratory and descriptive character, made use of technical procedures such as literature research and field research. For data collection questionnaires and interviews with managers / leaders of the companies surveyed were used. The interview contained 12 open questions and addressed six dimensions of the earth model; questionnaire containing 18 questions, divided into 3 categories (economic, social and environmental), were directly related to organizational sustainability and knowledge management, being detached to the 6th dimension of the earth model (measurement and disclosure of organizational results) to identify the influences among the variables studied. Still made use of qualitative and quantitative analysis of the results; for quantitative analysis, the procedures of descriptive statistical analysis of the distribution of absolute and relative frequencies for categorical variables proposals were employed. To support the processing of data STATA 11 statistical software and the level of significance was set at 5% for two-tailed tests were used. For qualitative analysis was used to analyze critical and reflective of the answers given by the research participants. Bibliometrics was used as a method for selecting journals for the theoretical framework. The results obtained to analyze the knowledge management front to the three dimensions of sustainability, pointing to items of greatest relevance in the economic field recording and calculating the costs (direct and indirect); the social highlights were referring to the existence of training, defining action plans to track employee development, the existence of systematic reward for productivity and the definition of the code of ethics in business; environmental dimension and periodic review of the Strategic Planning and holding regular meetings result in surveyed companies. It was also found that one of the developers obtained more significant results than the other due to greater expertise and investment in planning and monitoring their actions, thereby demonstrating greater questions of framing the proposed contribution of knowledge management to achieve corporate sustainability . Finally, we conclude that the occasional existence of a significant relationship in only two questions in this study (strategic planning meetings and monthly results) with the variables investigated, there is no evidence of the influence of knowledge management practices in the promotion of sustainability business in the surveyed construction firms.