THE ACCESSIBILITY OF THE HEALTH SERVICE: USERS’ AND HEALTH CARE PROFESSIONALS’ PERCEPTIONS

Detalhes bibliográficos
Autor(a) principal: Leão e Silva, Leonardo Oliveira
Data de Publicação: 2011
Outros Autores: Dias, Carlos Alberto, Soares, Marina Mendes, Rodrigues, Suely Maria
Tipo de documento: Artigo
Idioma: por
Título da fonte: Cogitare Enfermagem (Online)
Texto Completo: https://revistas.ufpr.br/cogitare/article/view/25434
Resumo: This qualitative study aimed to understand how factors which hinder access to the Family Health Strategy are seen by health service users and health care professionals. The data was collected through semi-structured interviews with 27 health care professionals and 16 health service users of four Family Health Strategy units, and was analysed using Bardin’s thematic content analysis. The results showed that in the perception of health service users and professionals alike, the principal obstacles to accessing the service were the unit’s location, the local geographical characteristics, transport, inadequate clarification of the area covered by the unit, the lack or unpreparedness of the health care professionals, and – finally – urban violence. It is noted that although the Family Health Strategy is meant to be organized based on a territorial perspective, in practice the mapping out of the health situation is done without a full comprehension of areas’ multiple characteristics.
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spelling THE ACCESSIBILITY OF THE HEALTH SERVICE: USERS’ AND HEALTH CARE PROFESSIONALS’ PERCEPTIONSACCESIBILIDAD AL SERVICIO DE SALUD: PERCEPCIONES DE USUARIOS Y PROFESIONALES DE SALUDACESSIBILIDADE AO SERVIÇO DE SAÚDE: PERCEPÇÕES DE USUÁRIOS E PROFISSIONAIS DE SAÚDEAccess to health services; Family health program; Territoriality; Public health.Acesso aos serviços de saúde; Programa saúde da família; Territorialidade; Saúde Pública.Acceso a los servicios de salud; Programa Salud de la Familia; Territorialidad; Salud pública.This qualitative study aimed to understand how factors which hinder access to the Family Health Strategy are seen by health service users and health care professionals. The data was collected through semi-structured interviews with 27 health care professionals and 16 health service users of four Family Health Strategy units, and was analysed using Bardin’s thematic content analysis. The results showed that in the perception of health service users and professionals alike, the principal obstacles to accessing the service were the unit’s location, the local geographical characteristics, transport, inadequate clarification of the area covered by the unit, the lack or unpreparedness of the health care professionals, and – finally – urban violence. It is noted that although the Family Health Strategy is meant to be organized based on a territorial perspective, in practice the mapping out of the health situation is done without a full comprehension of areas’ multiple characteristics.Estudio cualitativo, cuyo objetivo fue conocer la percepción de los usuarios y profesionales de salud acerca de los factores que dificultan la accesibilidad a la Estrategia Salud de la Familia. Las informacciones fueron recogidas por medio de entrevista semiestructurada con 27 profesionales y 16 usuarios de cuatro unidades con Estrategia Salud de la Familia. Como método de análisis de informaciones se utilizó la Análisis de Contenido de Bardin. Los resultados demostraron que, en la percepción de los profesionales y usuarios, los principales impedimientos para el acceso al servicio fueron la localización de la unidad, las características geográficas locales, el transporte, la delimitación inadecuada del territorio de abrangencia, la falta de preparación de los profesionales y, finalmente, la violencia urbana. Se concluye que, a pesar de la Estrategia Salud de la Familia ser organizada con base en la perspectiva territorial, en la práctica, el “mapeamento” de la situación de salud es realizado sin una comprensión del territorio en sus múltiplas singularidades.Estudo qualitativo, objetivou conhecer a percepção dos usuários e profissionais de saúde sobre os fatores que dificultam a acessibilidade à Estratégia Saúde da Família. As informações foram coletadas por meio de entrevista semiestruturada junto a 27 profissionais e 16 usuários de 4 Unidades com Estratégia Saúde da Família. Como método de análise das informações coletadas utilizou-se a Análise de Conteúdo de Bardin. Os resultados demonstraram que, na percepção dos profissionais e usuários, os principais empecilhos para o acesso ao serviço foram a localização da unidade, as características geográficas locais, o transporte, a delimitação inadequada do território de abrangência, a falta e o despreparo dos profissionais e, finalmente, a violência urbana. Nota-se que, embora a Estratégia Saúde da Família deva ser organizada com base na perspectiva territorial, na prática, o mapeamento da situação de saúde é realizado sem que se tenha uma compreensão do território em suas múltiplas peculiaridades.Universidade Federal do ParanáLeão e Silva, Leonardo OliveiraDias, Carlos AlbertoSoares, Marina MendesRodrigues, Suely Maria2011-12-22info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://revistas.ufpr.br/cogitare/article/view/2543410.5380/ce.v16i4.25434Cogitare Enfermagem; v. 16, n. 4 (2011)Cogitare Enfermagem; v. 16, n. 4 (2011)Cogitare Enfermagem; v. 16, n. 4 (2011)2176-91331414-853610.5380/ce.v16i4reponame:Cogitare Enfermagem (Online)instname:Universidade Federal do Paraná (UFPR)instacron:UFPRporhttps://revistas.ufpr.br/cogitare/article/view/25434/17053info:eu-repo/semantics/openAccess2021-12-07T20:42:44Zoai:revistas.ufpr.br:article/25434Revistahttps://revistas.ufpr.br/cogitare/indexPUBhttps://revistas.ufpr.br/cogitare/oaicogitare@ufpr.br2176-91331414-8536opendoar:2021-12-07T20:42:44Cogitare Enfermagem (Online) - Universidade Federal do Paraná (UFPR)false
dc.title.none.fl_str_mv THE ACCESSIBILITY OF THE HEALTH SERVICE: USERS’ AND HEALTH CARE PROFESSIONALS’ PERCEPTIONS
ACCESIBILIDAD AL SERVICIO DE SALUD: PERCEPCIONES DE USUARIOS Y PROFESIONALES DE SALUD
ACESSIBILIDADE AO SERVIÇO DE SAÚDE: PERCEPÇÕES DE USUÁRIOS E PROFISSIONAIS DE SAÚDE
title THE ACCESSIBILITY OF THE HEALTH SERVICE: USERS’ AND HEALTH CARE PROFESSIONALS’ PERCEPTIONS
spellingShingle THE ACCESSIBILITY OF THE HEALTH SERVICE: USERS’ AND HEALTH CARE PROFESSIONALS’ PERCEPTIONS
Leão e Silva, Leonardo Oliveira
Access to health services; Family health program; Territoriality; Public health.
Acesso aos serviços de saúde; Programa saúde da família; Territorialidade; Saúde Pública.
Acceso a los servicios de salud; Programa Salud de la Familia; Territorialidad; Salud pública.
title_short THE ACCESSIBILITY OF THE HEALTH SERVICE: USERS’ AND HEALTH CARE PROFESSIONALS’ PERCEPTIONS
title_full THE ACCESSIBILITY OF THE HEALTH SERVICE: USERS’ AND HEALTH CARE PROFESSIONALS’ PERCEPTIONS
title_fullStr THE ACCESSIBILITY OF THE HEALTH SERVICE: USERS’ AND HEALTH CARE PROFESSIONALS’ PERCEPTIONS
title_full_unstemmed THE ACCESSIBILITY OF THE HEALTH SERVICE: USERS’ AND HEALTH CARE PROFESSIONALS’ PERCEPTIONS
title_sort THE ACCESSIBILITY OF THE HEALTH SERVICE: USERS’ AND HEALTH CARE PROFESSIONALS’ PERCEPTIONS
author Leão e Silva, Leonardo Oliveira
author_facet Leão e Silva, Leonardo Oliveira
Dias, Carlos Alberto
Soares, Marina Mendes
Rodrigues, Suely Maria
author_role author
author2 Dias, Carlos Alberto
Soares, Marina Mendes
Rodrigues, Suely Maria
author2_role author
author
author
dc.contributor.none.fl_str_mv


dc.contributor.author.fl_str_mv Leão e Silva, Leonardo Oliveira
Dias, Carlos Alberto
Soares, Marina Mendes
Rodrigues, Suely Maria
dc.subject.none.fl_str_mv


dc.subject.por.fl_str_mv Access to health services; Family health program; Territoriality; Public health.
Acesso aos serviços de saúde; Programa saúde da família; Territorialidade; Saúde Pública.
Acceso a los servicios de salud; Programa Salud de la Familia; Territorialidad; Salud pública.
topic Access to health services; Family health program; Territoriality; Public health.
Acesso aos serviços de saúde; Programa saúde da família; Territorialidade; Saúde Pública.
Acceso a los servicios de salud; Programa Salud de la Familia; Territorialidad; Salud pública.
description This qualitative study aimed to understand how factors which hinder access to the Family Health Strategy are seen by health service users and health care professionals. The data was collected through semi-structured interviews with 27 health care professionals and 16 health service users of four Family Health Strategy units, and was analysed using Bardin’s thematic content analysis. The results showed that in the perception of health service users and professionals alike, the principal obstacles to accessing the service were the unit’s location, the local geographical characteristics, transport, inadequate clarification of the area covered by the unit, the lack or unpreparedness of the health care professionals, and – finally – urban violence. It is noted that although the Family Health Strategy is meant to be organized based on a territorial perspective, in practice the mapping out of the health situation is done without a full comprehension of areas’ multiple characteristics.
publishDate 2011
dc.date.none.fl_str_mv 2011-12-22
dc.type.none.fl_str_mv




dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://revistas.ufpr.br/cogitare/article/view/25434
10.5380/ce.v16i4.25434
url https://revistas.ufpr.br/cogitare/article/view/25434
identifier_str_mv 10.5380/ce.v16i4.25434
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://revistas.ufpr.br/cogitare/article/view/25434/17053
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal do Paraná
publisher.none.fl_str_mv Universidade Federal do Paraná
dc.source.none.fl_str_mv Cogitare Enfermagem; v. 16, n. 4 (2011)
Cogitare Enfermagem; v. 16, n. 4 (2011)
Cogitare Enfermagem; v. 16, n. 4 (2011)
2176-9133
1414-8536
10.5380/ce.v16i4
reponame:Cogitare Enfermagem (Online)
instname:Universidade Federal do Paraná (UFPR)
instacron:UFPR
instname_str Universidade Federal do Paraná (UFPR)
instacron_str UFPR
institution UFPR
reponame_str Cogitare Enfermagem (Online)
collection Cogitare Enfermagem (Online)
repository.name.fl_str_mv Cogitare Enfermagem (Online) - Universidade Federal do Paraná (UFPR)
repository.mail.fl_str_mv cogitare@ufpr.br
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