APPLICATION OF THE SOFT SYSTEMS METHODOLOGY IN THE EVALUATION OF A POST-GRADUATION PROGRAMME IN BUSINESS MANAGEMENT: PERSPECTIVE OF THE STUDENT BODY

Detalhes bibliográficos
Autor(a) principal: Lerch Lunardi, Guilherme
Data de Publicação: 2013
Outros Autores: Henrique, Jorge
Tipo de documento: Artigo
Idioma: por
Título da fonte: REAd (Porto Alegre. Online)
Texto Completo: https://seer.ufrgs.br/index.php/read/article/view/44131
Resumo: In Brazil, education is a segment which has been target for criticism in relation to its capacity of rendering services with qualities. In the universities, several are the problems which affect the academic formation. The objective of the present work is to describe the methodology "Soft Systems Methodology" (SSM) and apply it in the identification and elaboration of proposals that could solve the problem in a post-graduation programme. The study evaluated the master courses of the Post-Graduation Program of the Federal University of Rio Grande do Sul (PPGA/UFRGS), under the students standpoint of the "Information System and Support for Decision-Making". The applied methodology aims at identifying and structuring the problem situations with definition difficulties, relating the real world with the systemic thinking. The SSM demonstrated to be an interactive educational process, characterized by constant debates and participation of all the individuals involved. Its execution allowed the proposition of actions to solve the problems identified.
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spelling APPLICATION OF THE SOFT SYSTEMS METHODOLOGY IN THE EVALUATION OF A POST-GRADUATION PROGRAMME IN BUSINESS MANAGEMENT: PERSPECTIVE OF THE STUDENT BODYAPLICACIÓN DE LA "SOFT SYSTEMS METHODOLOGY" EN LA EVALUACIÓN DE UM PROGRAMA DE POSGRADO EN ADMINISTRACIÓN: PERSPECTIVA DE LOS DISCENTESAPLICAÇÃO DA “SOFT SYSTEMS METHODOLOGY” NA AVALIAÇÃO DE UM PROGRAMA DE PÓS-GRADUAÇÃO EM ADMINISTRAÇÃO: PERSPECTIVA DO CORPO DISCENTESSMSoft Systems MethodologyEvaluationMaster's DegreeSSMSoft Systems MethodologyEvaluaciónMestradoSSMSoft Systems MethodologyAvaliaçãoMestradoUFRGSIn Brazil, education is a segment which has been target for criticism in relation to its capacity of rendering services with qualities. In the universities, several are the problems which affect the academic formation. The objective of the present work is to describe the methodology "Soft Systems Methodology" (SSM) and apply it in the identification and elaboration of proposals that could solve the problem in a post-graduation programme. The study evaluated the master courses of the Post-Graduation Program of the Federal University of Rio Grande do Sul (PPGA/UFRGS), under the students standpoint of the "Information System and Support for Decision-Making". The applied methodology aims at identifying and structuring the problem situations with definition difficulties, relating the real world with the systemic thinking. The SSM demonstrated to be an interactive educational process, characterized by constant debates and participation of all the individuals involved. Its execution allowed the proposition of actions to solve the problems identified. En el Brasil, la educación es un sector que se ha venido bastante criticado cuanto a la prestación de servicios con calidad. En las universidades, varios son los problemas que afetan la formación académica. El objetivo de este trabajo es describir el método "Soft Systems Methodology" (SSM) y aplicarlo en la identificación y elaboración de propuestas para resolución de problemas en un programa de posgrado. El estudio evaluó el mestrado del Programa de Posgrado en Administración de la Universidad Federal del Rio Grande do Sul (PPGA/UFRGS), bajo la perspectiva de los discentes de la área de concentración "Sistemas de Información y de Apoyo a la Decisión". El método aplicado visa identificar y estructurar situaciones problemáticas con dificultades de definición, de una forma encadenada, relacionando el mundo real con el pensamiento sistémico. La SSM se mostró un proceso interativo de aprendizaje, caracterizada por constantes debates y participación de todos los envolvidos. Su execución permitió proponer acciones para solucionar los problemas identificados.No Brasil, a educação é um setor que vem sendo bastante criticado quanto à prestação de serviços com qualidade. Nas universidades, vários são os problemas que afetam a formação acadêmica. O objetivo deste trabalho é descrever o método “Soft Systems Methodology” (SSM) e aplicá-lo na identificação e elaboração de propostas para resolução de problemas em um programa de pós-graduação. O estudo avaliou o mestrado do Programa de Pós-Graduação em Administração da Universidade Federal do Rio Grande do Sul (PPGA/UFRGS), sob a perspectiva do corpo discente da área de concentração “Sistemas de Informação e de Apoio à Decisão”. O método aplicado visa identificar e estruturar situações problemáticas com dificuldades de definição, de uma forma encadeada, relacionando o mundo real com o pensamento sistêmico. A SSM mostrou-se um processo interativo de aprendizagem, caracterizada por constantes debates e participação de todos os envolvidos. Sua execução permitiu propor ações para solucionar os problemas identificados.Universidade Federal do Rio Grande do Sul2013-12-10info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionscientific articleartículo científicoAvaliado pelos paresartigo científicoapplication/pdfhttps://seer.ufrgs.br/index.php/read/article/view/44131Electronic Review of Administration; Vol. 8 No. 4 (2002): Edição 28 - Jul/Ago 2002Revista Electrónica de Administración; Vol. 8 Núm. 4 (2002): Edição 28 - Jul/Ago 2002Revista Eletrônica de Administração; v. 8 n. 4 (2002): Edição 28 - Jul/Ago 20021413-23111980-4164reponame:REAd (Porto Alegre. Online)instname:Universidade Federal do Rio Grande do Sul (UFRGS)instacron:UFRGSporhttps://seer.ufrgs.br/index.php/read/article/view/44131/27725Lerch Lunardi, GuilhermeHenrique, Jorgeinfo:eu-repo/semantics/openAccess2013-12-12T17:04:32Zoai:seer.ufrgs.br:article/44131Revistahttp://seer.ufrgs.br/index.php/read/indexPUBhttps://seer.ufrgs.br/read/oaiea_read@ufrgs.br1413-23111413-2311opendoar:2013-12-12T17:04:32REAd (Porto Alegre. Online) - Universidade Federal do Rio Grande do Sul (UFRGS)false
dc.title.none.fl_str_mv APPLICATION OF THE SOFT SYSTEMS METHODOLOGY IN THE EVALUATION OF A POST-GRADUATION PROGRAMME IN BUSINESS MANAGEMENT: PERSPECTIVE OF THE STUDENT BODY
APLICACIÓN DE LA "SOFT SYSTEMS METHODOLOGY" EN LA EVALUACIÓN DE UM PROGRAMA DE POSGRADO EN ADMINISTRACIÓN: PERSPECTIVA DE LOS DISCENTES
APLICAÇÃO DA “SOFT SYSTEMS METHODOLOGY” NA AVALIAÇÃO DE UM PROGRAMA DE PÓS-GRADUAÇÃO EM ADMINISTRAÇÃO: PERSPECTIVA DO CORPO DISCENTE
title APPLICATION OF THE SOFT SYSTEMS METHODOLOGY IN THE EVALUATION OF A POST-GRADUATION PROGRAMME IN BUSINESS MANAGEMENT: PERSPECTIVE OF THE STUDENT BODY
spellingShingle APPLICATION OF THE SOFT SYSTEMS METHODOLOGY IN THE EVALUATION OF A POST-GRADUATION PROGRAMME IN BUSINESS MANAGEMENT: PERSPECTIVE OF THE STUDENT BODY
Lerch Lunardi, Guilherme
SSM
Soft Systems Methodology
Evaluation
Master's Degree
SSM
Soft Systems Methodology
Evaluación
Mestrado
SSM
Soft Systems Methodology
Avaliação
Mestrado
UFRGS
title_short APPLICATION OF THE SOFT SYSTEMS METHODOLOGY IN THE EVALUATION OF A POST-GRADUATION PROGRAMME IN BUSINESS MANAGEMENT: PERSPECTIVE OF THE STUDENT BODY
title_full APPLICATION OF THE SOFT SYSTEMS METHODOLOGY IN THE EVALUATION OF A POST-GRADUATION PROGRAMME IN BUSINESS MANAGEMENT: PERSPECTIVE OF THE STUDENT BODY
title_fullStr APPLICATION OF THE SOFT SYSTEMS METHODOLOGY IN THE EVALUATION OF A POST-GRADUATION PROGRAMME IN BUSINESS MANAGEMENT: PERSPECTIVE OF THE STUDENT BODY
title_full_unstemmed APPLICATION OF THE SOFT SYSTEMS METHODOLOGY IN THE EVALUATION OF A POST-GRADUATION PROGRAMME IN BUSINESS MANAGEMENT: PERSPECTIVE OF THE STUDENT BODY
title_sort APPLICATION OF THE SOFT SYSTEMS METHODOLOGY IN THE EVALUATION OF A POST-GRADUATION PROGRAMME IN BUSINESS MANAGEMENT: PERSPECTIVE OF THE STUDENT BODY
author Lerch Lunardi, Guilherme
author_facet Lerch Lunardi, Guilherme
Henrique, Jorge
author_role author
author2 Henrique, Jorge
author2_role author
dc.contributor.author.fl_str_mv Lerch Lunardi, Guilherme
Henrique, Jorge
dc.subject.por.fl_str_mv SSM
Soft Systems Methodology
Evaluation
Master's Degree
SSM
Soft Systems Methodology
Evaluación
Mestrado
SSM
Soft Systems Methodology
Avaliação
Mestrado
UFRGS
topic SSM
Soft Systems Methodology
Evaluation
Master's Degree
SSM
Soft Systems Methodology
Evaluación
Mestrado
SSM
Soft Systems Methodology
Avaliação
Mestrado
UFRGS
description In Brazil, education is a segment which has been target for criticism in relation to its capacity of rendering services with qualities. In the universities, several are the problems which affect the academic formation. The objective of the present work is to describe the methodology "Soft Systems Methodology" (SSM) and apply it in the identification and elaboration of proposals that could solve the problem in a post-graduation programme. The study evaluated the master courses of the Post-Graduation Program of the Federal University of Rio Grande do Sul (PPGA/UFRGS), under the students standpoint of the "Information System and Support for Decision-Making". The applied methodology aims at identifying and structuring the problem situations with definition difficulties, relating the real world with the systemic thinking. The SSM demonstrated to be an interactive educational process, characterized by constant debates and participation of all the individuals involved. Its execution allowed the proposition of actions to solve the problems identified.
publishDate 2013
dc.date.none.fl_str_mv 2013-12-10
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
scientific article
artículo científico
Avaliado pelos pares
artigo científico
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://seer.ufrgs.br/index.php/read/article/view/44131
url https://seer.ufrgs.br/index.php/read/article/view/44131
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://seer.ufrgs.br/index.php/read/article/view/44131/27725
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal do Rio Grande do Sul
publisher.none.fl_str_mv Universidade Federal do Rio Grande do Sul
dc.source.none.fl_str_mv Electronic Review of Administration; Vol. 8 No. 4 (2002): Edição 28 - Jul/Ago 2002
Revista Electrónica de Administración; Vol. 8 Núm. 4 (2002): Edição 28 - Jul/Ago 2002
Revista Eletrônica de Administração; v. 8 n. 4 (2002): Edição 28 - Jul/Ago 2002
1413-2311
1980-4164
reponame:REAd (Porto Alegre. Online)
instname:Universidade Federal do Rio Grande do Sul (UFRGS)
instacron:UFRGS
instname_str Universidade Federal do Rio Grande do Sul (UFRGS)
instacron_str UFRGS
institution UFRGS
reponame_str REAd (Porto Alegre. Online)
collection REAd (Porto Alegre. Online)
repository.name.fl_str_mv REAd (Porto Alegre. Online) - Universidade Federal do Rio Grande do Sul (UFRGS)
repository.mail.fl_str_mv ea_read@ufrgs.br
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