CONTROLLERSHIP AND ORDER PROCESSING: THE NEED OF AN INTEGRATED LOGISTICAL VIEW

Detalhes bibliográficos
Autor(a) principal: Arima, Carlos Hideo
Data de Publicação: 2009
Outros Autores: Capezzutti, David
Tipo de documento: Artigo
Idioma: por
Título da fonte: ConTexto
Texto Completo: https://seer.ufrgs.br/index.php/ConTexto/article/view/11272
Resumo: The competitive advantage of a company shows up through its presence in the market where it acts, fact that can be perceived operationally by the size and renewal of its customers. Placing customers’ orders is an event that guarantees the survival of the company in the market, its management and client follow-up must guide all the company as well as put priority on its actions. In this context, the goal of this article is approach the main concepts and related stages in sales orders, highlighting the concerns, issues and attitudes to be considered in each part of processing them. It also considers the advantages of pushing and pulling the inventory and information flow, besides approaching the main elements of related costs in this kind of transaction. On the other hand, it suggests the integration of order processing with the controllership through information systems.
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spelling CONTROLLERSHIP AND ORDER PROCESSING: THE NEED OF AN INTEGRATED LOGISTICAL VIEWCONTROLADORIA E PROCESSAMENTO DE PEDIDOS: A NECESSIDADE DE UMA VISÃO LOGÍSTICA INTEGRADALogistics. Entrepreneurial logistics. Controllership. Information systems.Logística. Logística empresarial. Controladoria. Sistemas de informação.The competitive advantage of a company shows up through its presence in the market where it acts, fact that can be perceived operationally by the size and renewal of its customers. Placing customers’ orders is an event that guarantees the survival of the company in the market, its management and client follow-up must guide all the company as well as put priority on its actions. In this context, the goal of this article is approach the main concepts and related stages in sales orders, highlighting the concerns, issues and attitudes to be considered in each part of processing them. It also considers the advantages of pushing and pulling the inventory and information flow, besides approaching the main elements of related costs in this kind of transaction. On the other hand, it suggests the integration of order processing with the controllership through information systems.A vantagem competitiva das empresas se materializa através de sua presença no mercado em que atua, o que, em termos operacionais, pode ser percebido pelo tamanho e renovação de sua carteira de pedidos. Dado que a colocação de pedidos de clientes é um evento que garante a sobrevivência da empresa no mercado, o seu gerenciamento e o monitoramento da carteira deve mobilizar todas as áreas da empresa e priorizar as suas ações. Nesse contexto, o objetivo deste artigo é abordar os principais conceitos e as etapas envolvidas no ciclo de pedidos, dando especial destaque para as preocupações, problemas e posturas a serem considerados em cada etapa do processamento dele. Consideram-se também as vantagens das abordagens de puxar e empurrar os fluxos físicos de mercadorias e de informações, e apresentam-se os principais elementos de custos envolvidos nesse tipo de transação. Propõem-se, ainda, algumas sugestões para a integração do processamento de pedidos com a controladoria, através dos sistemas de informação.UFRGS2009-11-06info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por Paresapplication/pdfhttps://seer.ufrgs.br/index.php/ConTexto/article/view/11272ConTexto - Contabilidade em Texto; v. 4 n. 7 (2004): 2º semestre 20042175-87511676-6016reponame:ConTextoinstname:Universidade Federal do Rio Grande do Sul (UFRGS)instacron:UFRGSporhttps://seer.ufrgs.br/index.php/ConTexto/article/view/11272/6663Arima, Carlos HideoCapezzutti, Davidinfo:eu-repo/semantics/openAccess2009-11-06T19:16:34Zoai:seer.ufrgs.br:article/11272Revistahttps://www.seer.ufrgs.br/index.php/ConTexto/indexPUBhttpw://www.seer.ufrgs.br/index.php/ConTexto/oaifernanda.momo@ufrgs.br||contexto@ufrgs.br2175-87511676-6016opendoar:2009-11-06T19:16:34ConTexto - Universidade Federal do Rio Grande do Sul (UFRGS)false
dc.title.none.fl_str_mv CONTROLLERSHIP AND ORDER PROCESSING: THE NEED OF AN INTEGRATED LOGISTICAL VIEW
CONTROLADORIA E PROCESSAMENTO DE PEDIDOS: A NECESSIDADE DE UMA VISÃO LOGÍSTICA INTEGRADA
title CONTROLLERSHIP AND ORDER PROCESSING: THE NEED OF AN INTEGRATED LOGISTICAL VIEW
spellingShingle CONTROLLERSHIP AND ORDER PROCESSING: THE NEED OF AN INTEGRATED LOGISTICAL VIEW
Arima, Carlos Hideo
Logistics. Entrepreneurial logistics. Controllership. Information systems.
Logística. Logística empresarial. Controladoria. Sistemas de informação.
title_short CONTROLLERSHIP AND ORDER PROCESSING: THE NEED OF AN INTEGRATED LOGISTICAL VIEW
title_full CONTROLLERSHIP AND ORDER PROCESSING: THE NEED OF AN INTEGRATED LOGISTICAL VIEW
title_fullStr CONTROLLERSHIP AND ORDER PROCESSING: THE NEED OF AN INTEGRATED LOGISTICAL VIEW
title_full_unstemmed CONTROLLERSHIP AND ORDER PROCESSING: THE NEED OF AN INTEGRATED LOGISTICAL VIEW
title_sort CONTROLLERSHIP AND ORDER PROCESSING: THE NEED OF AN INTEGRATED LOGISTICAL VIEW
author Arima, Carlos Hideo
author_facet Arima, Carlos Hideo
Capezzutti, David
author_role author
author2 Capezzutti, David
author2_role author
dc.contributor.author.fl_str_mv Arima, Carlos Hideo
Capezzutti, David
dc.subject.por.fl_str_mv Logistics. Entrepreneurial logistics. Controllership. Information systems.
Logística. Logística empresarial. Controladoria. Sistemas de informação.
topic Logistics. Entrepreneurial logistics. Controllership. Information systems.
Logística. Logística empresarial. Controladoria. Sistemas de informação.
description The competitive advantage of a company shows up through its presence in the market where it acts, fact that can be perceived operationally by the size and renewal of its customers. Placing customers’ orders is an event that guarantees the survival of the company in the market, its management and client follow-up must guide all the company as well as put priority on its actions. In this context, the goal of this article is approach the main concepts and related stages in sales orders, highlighting the concerns, issues and attitudes to be considered in each part of processing them. It also considers the advantages of pushing and pulling the inventory and information flow, besides approaching the main elements of related costs in this kind of transaction. On the other hand, it suggests the integration of order processing with the controllership through information systems.
publishDate 2009
dc.date.none.fl_str_mv 2009-11-06
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Avaliado por Pares
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://seer.ufrgs.br/index.php/ConTexto/article/view/11272
url https://seer.ufrgs.br/index.php/ConTexto/article/view/11272
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://seer.ufrgs.br/index.php/ConTexto/article/view/11272/6663
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv UFRGS
publisher.none.fl_str_mv UFRGS
dc.source.none.fl_str_mv ConTexto - Contabilidade em Texto; v. 4 n. 7 (2004): 2º semestre 2004
2175-8751
1676-6016
reponame:ConTexto
instname:Universidade Federal do Rio Grande do Sul (UFRGS)
instacron:UFRGS
instname_str Universidade Federal do Rio Grande do Sul (UFRGS)
instacron_str UFRGS
institution UFRGS
reponame_str ConTexto
collection ConTexto
repository.name.fl_str_mv ConTexto - Universidade Federal do Rio Grande do Sul (UFRGS)
repository.mail.fl_str_mv fernanda.momo@ufrgs.br||contexto@ufrgs.br
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