Avaliação da qualidade da atenção primária pelos profissionais de saúde : comparação entre diferentes tipos de serviços

• Autor(a) principal: Castro, Rodrigo Caprio Leite de
• Data de Publicação: 2012
• Outros Autores: Knauth, Daniela Riva, Harzheim, Erno, Hauser, Lisiane, Duncan, Bruce Bartholow
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Repositório Institucional da UFRGS
• Texto Completo: http://hdl.handle.net/10183/94881
• topic: Avaliação em saúde; Pesquisa sobre serviços de saúde; Qualidade da assistência à saúde; Atenção primária à saúde; Primary health care; Quality of health care; Health services evaluation

In Porto Alegre, Rio Grande do Sul State, Brazil, public primary healthcare (PHC) is provided by traditional Basic Health Units (BHU), the Family Health Strategy (FHS), the Murialdo Health Center (MHC), and the Community Health Service (CHS) of Grupo Hospitalar Conceição. This study compares the quality of adult healthcare among these different types of services. Quality of care was measured by interviews focusing on the experience of physicians and nurses in the services (n = 340), using the Primary Care Assessment Tool. Overall scores for the FHS, MHC, and CHS were significantly higher than for the BHU. The CHS also showed a significantly higher overall score compared to the FHS and MHC. In the multivariate analysis, the variables “specialized training in PHC” and “continuing education” were associated with high overall score. Thus, expansion of FHS coverage and investment in professional training are important potential strategies for improving PHC in Porto Alegre.