Business value of IT capabilities: effects on processes and firm performance in a developing country
Autor(a) principal: | |
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Data de Publicação: | 2016 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Institucional da UFRGS |
Texto Completo: | http://hdl.handle.net/10183/143953 |
Resumo: | Purpose –This article proposes an integrated three-stage model, which tests the impact of IT capabilities at the firm level. Design/methodology/approach – The measurement model was constructed from the following research phases: i) assessment of the variables by experts in the fields of IS and business; ii) survey pretest; and iii) pilot survey. The full survey was applied to managers from IT and business fields in Brazil’s largest organizations, and was analyzed through Structural Equation Modelling. Findings – The results of the full survey allow us to conclude about the relationships that exist between IT capabilities, information quality and performance processes. Performance processes partially mediate the impact of IT capabilities on firm performance. Originality/value – The results presented contribute to the academic and management aspects, for they allow: i) to replicate the model in other research contexts (national, international) and evaluating incremental improvements of IT capabilities on firm performance; ii) the identification of intermediate performance indicators, associated with the use of IT, and the concentration of energy of organizations in the measurement of IT effects on business processes; iii) the adoption of the model for horizontal analysis of IT performance in large companies, from the perspective of business and IT managers. |
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Oliveira, Deyvison de LimaMaçada, Antônio Carlos GastaudOliveira, Gessy Dhein2016-07-26T02:18:13Z20161806-4892http://hdl.handle.net/10183/143953000998192Purpose –This article proposes an integrated three-stage model, which tests the impact of IT capabilities at the firm level. Design/methodology/approach – The measurement model was constructed from the following research phases: i) assessment of the variables by experts in the fields of IS and business; ii) survey pretest; and iii) pilot survey. The full survey was applied to managers from IT and business fields in Brazil’s largest organizations, and was analyzed through Structural Equation Modelling. Findings – The results of the full survey allow us to conclude about the relationships that exist between IT capabilities, information quality and performance processes. Performance processes partially mediate the impact of IT capabilities on firm performance. Originality/value – The results presented contribute to the academic and management aspects, for they allow: i) to replicate the model in other research contexts (national, international) and evaluating incremental improvements of IT capabilities on firm performance; ii) the identification of intermediate performance indicators, associated with the use of IT, and the concentration of energy of organizations in the measurement of IT effects on business processes; iii) the adoption of the model for horizontal analysis of IT performance in large companies, from the perspective of business and IT managers.application/pdfengRevista brasileira de gestão de negócios. Vol. 18, n. 60 (abr./jun.), 2016, p. 245-266Tecnologia da informação : Aspectos econômicosQualidade da informaçãoDesempenho : EmpresasIT benefitsIT returnPerformance variablesProcess and firm levelValue measurementBusiness value of IT capabilities: effects on processes and firm performance in a developing countryinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/otherinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/openAccessreponame:Repositório Institucional da UFRGSinstname:Universidade Federal do Rio Grande do Sul (UFRGS)instacron:UFRGSORIGINAL000998192.pdf000998192.pdfTexto completo (inglês)application/pdf871781http://www.lume.ufrgs.br/bitstream/10183/143953/1/000998192.pdf9228348b7a88233f15cf96b31c88ea13MD51TEXT000998192.pdf.txt000998192.pdf.txtExtracted Texttext/plain73475http://www.lume.ufrgs.br/bitstream/10183/143953/2/000998192.pdf.txt63a8e38990cb64245ff08cf1ca7f5bd6MD52THUMBNAIL000998192.pdf.jpg000998192.pdf.jpgGenerated Thumbnailimage/jpeg1802http://www.lume.ufrgs.br/bitstream/10183/143953/3/000998192.pdf.jpge07c058a4bf035050eb27bc56d168eacMD5310183/1439532019-07-10 02:34:24.801199oai:www.lume.ufrgs.br:10183/143953Repositório de PublicaçõesPUBhttps://lume.ufrgs.br/oai/requestopendoar:2019-07-10T05:34:24Repositório Institucional da UFRGS - Universidade Federal do Rio Grande do Sul (UFRGS)false |
dc.title.pt_BR.fl_str_mv |
Business value of IT capabilities: effects on processes and firm performance in a developing country |
title |
Business value of IT capabilities: effects on processes and firm performance in a developing country |
spellingShingle |
Business value of IT capabilities: effects on processes and firm performance in a developing country Oliveira, Deyvison de Lima Tecnologia da informação : Aspectos econômicos Qualidade da informação Desempenho : Empresas IT benefits IT return Performance variables Process and firm level Value measurement |
title_short |
Business value of IT capabilities: effects on processes and firm performance in a developing country |
title_full |
Business value of IT capabilities: effects on processes and firm performance in a developing country |
title_fullStr |
Business value of IT capabilities: effects on processes and firm performance in a developing country |
title_full_unstemmed |
Business value of IT capabilities: effects on processes and firm performance in a developing country |
title_sort |
Business value of IT capabilities: effects on processes and firm performance in a developing country |
author |
Oliveira, Deyvison de Lima |
author_facet |
Oliveira, Deyvison de Lima Maçada, Antônio Carlos Gastaud Oliveira, Gessy Dhein |
author_role |
author |
author2 |
Maçada, Antônio Carlos Gastaud Oliveira, Gessy Dhein |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Oliveira, Deyvison de Lima Maçada, Antônio Carlos Gastaud Oliveira, Gessy Dhein |
dc.subject.por.fl_str_mv |
Tecnologia da informação : Aspectos econômicos Qualidade da informação Desempenho : Empresas |
topic |
Tecnologia da informação : Aspectos econômicos Qualidade da informação Desempenho : Empresas IT benefits IT return Performance variables Process and firm level Value measurement |
dc.subject.eng.fl_str_mv |
IT benefits IT return Performance variables Process and firm level Value measurement |
description |
Purpose –This article proposes an integrated three-stage model, which tests the impact of IT capabilities at the firm level. Design/methodology/approach – The measurement model was constructed from the following research phases: i) assessment of the variables by experts in the fields of IS and business; ii) survey pretest; and iii) pilot survey. The full survey was applied to managers from IT and business fields in Brazil’s largest organizations, and was analyzed through Structural Equation Modelling. Findings – The results of the full survey allow us to conclude about the relationships that exist between IT capabilities, information quality and performance processes. Performance processes partially mediate the impact of IT capabilities on firm performance. Originality/value – The results presented contribute to the academic and management aspects, for they allow: i) to replicate the model in other research contexts (national, international) and evaluating incremental improvements of IT capabilities on firm performance; ii) the identification of intermediate performance indicators, associated with the use of IT, and the concentration of energy of organizations in the measurement of IT effects on business processes; iii) the adoption of the model for horizontal analysis of IT performance in large companies, from the perspective of business and IT managers. |
publishDate |
2016 |
dc.date.accessioned.fl_str_mv |
2016-07-26T02:18:13Z |
dc.date.issued.fl_str_mv |
2016 |
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info:eu-repo/semantics/article info:eu-repo/semantics/other |
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000998192 |
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http://hdl.handle.net/10183/143953 |
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eng |
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eng |
dc.relation.ispartof.pt_BR.fl_str_mv |
Revista brasileira de gestão de negócios. Vol. 18, n. 60 (abr./jun.), 2016, p. 245-266 |
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openAccess |
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