A proposal of taxonomy for categorizing failures in supply chain environments

• Autor(a) principal: Plaza-Carvajal, Mauricio
• Data de Publicação: 2017
• Outros Autores: Dutra, Moisés, Macedo, Douglas
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Em Questão (Online)
• Texto Completo: https://seer.ufrgs.br/index.php/EmQuestao/article/view/71313
• topic: Cadeia de suprimentos. Fluxos de informação. Falhas. Taxonomia.; Supply chain. Information flows. Failures. Taxonomy.

The informational question permeates the most diverse areas of knowledge. Regarding the industrial environment, high costs are attributed to the industry due to deficiencies in the informational and in the merchandise cycles. Failures cause disruption by reducing the competitiveness of organizations. This paper aims to categorize these supply chain failures. The main objective is, based on an Information Science (CI) perspective, to propose a taxonomy for existing flaws, based on the following objectives: (i) identify the main faults in the supply chains evidenced in the literature; (ii) position each fault within the logistical and informational flow, and (iii) group, organize and hierarchize these failures. This is a bibliographical, exploratory and qualitative research. The results allow us to affirm that there are several similarities that define the locations and origin of failure occurrences, as well as the perception that, based on the proposed taxonomy, there are high risks of interruptions and ruptures in the supply chain. Finally, with this paper, we hope to contribute to a broader understanding of the failures of various organizations and to the generation of knowledge for future discussions involving supply chains and Information Science. There is a vast space of collaboration on the informational issue in the supply chain, which is not yet adequately filled by CI. In this sense, this work also intends to contribute to reduce this gap a little.