Telesurveillance for the health of elderly patients during the Covid-19 pandemic: a health care assessment satisfaction

Detalhes bibliográficos
Autor(a) principal: Morais Rodrigues, Fillipe
Data de Publicação: 2023
Outros Autores: Amancio, Amanda de Medeiros, Sousa, Lucas Cavalcante de, Mendes, Tamires Carneiro de Oliveira, Guerra, Eliana Costa, Ferreira, Maria Ângela Fernandes
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista Ciência Plural
Texto Completo: https://periodicos.ufrn.br/rcp/article/view/30754
Resumo: Introduction: In the pandemic scenario of the new coronavirus, the use of technological tools by health professionals was essential and contributed greatly to the assistance of the vulnerable public. In order to avoid the exposure of the elderly person to the coronavirus and monitor them regarding their health status, a telemonitoring project was developed. Objective: This research aimed at evaluating the satisfaction of the elderly monitored by the telesurveillance service during the covid-19 pandemic in the city of Natal/RN. Methodology: This is a descriptive study, with a sample of 719 elderly people evaluated, considering an average of 35 elderly people per basic health unit, among the 21 basic units linked to the project, from November 25, 2020 to December 10, 2020. Results: Among the 376 elderly participants, most were female (238), with an average age of 69 years. The participants considered the access to information about covid-19 (336), care guidance (340), reception (338) satisfactory. As for satisfaction, (253) the participants also considered telemonitoring responsible for bringing the elderly closer to health units. Conclusions: The telesurveilance allowed a greater monitoring and accessibility to the elderly during the covid-19 pandemic, as well as a minority were still being monitored in a presential way.  Keywords: Telemonitoring; Covid-19; Comprehensive Health Care for the Elderly; Primary Health Care; Unified Health System; Descriptive Epidemiology.
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spelling Telesurveillance for the health of elderly patients during the Covid-19 pandemic: a health care assessment satisfactionLa televigilancia a la salud del anciano en tiempo de pandemia del Covid-19: evaluación de la satisfacción con la atención en saludA TELEVIGILÂNCIA À SAÚDE DA PESSOA IDOSA EM TEMPOS DE PANDEMIA DA COVID-19: UMA AVALIAÇÃO DA SATISFAÇÃO QUANTO AOS CUIDADOS DE SAÚDEIntroduction: In the pandemic scenario of the new coronavirus, the use of technological tools by health professionals was essential and contributed greatly to the assistance of the vulnerable public. In order to avoid the exposure of the elderly person to the coronavirus and monitor them regarding their health status, a telemonitoring project was developed. Objective: This research aimed at evaluating the satisfaction of the elderly monitored by the telesurveillance service during the covid-19 pandemic in the city of Natal/RN. Methodology: This is a descriptive study, with a sample of 719 elderly people evaluated, considering an average of 35 elderly people per basic health unit, among the 21 basic units linked to the project, from November 25, 2020 to December 10, 2020. Results: Among the 376 elderly participants, most were female (238), with an average age of 69 years. The participants considered the access to information about covid-19 (336), care guidance (340), reception (338) satisfactory. As for satisfaction, (253) the participants also considered telemonitoring responsible for bringing the elderly closer to health units. Conclusions: The telesurveilance allowed a greater monitoring and accessibility to the elderly during the covid-19 pandemic, as well as a minority were still being monitored in a presential way.  Keywords: Telemonitoring; Covid-19; Comprehensive Health Care for the Elderly; Primary Health Care; Unified Health System; Descriptive Epidemiology.Introducción: En el escenario de pandemia del nuevo coronavirus, el uso de herramientas tecnológicas por parte de los profesionales de la salud fue fundamental y contribuyó en gran medida a la asistencia al público vulnerable. Con el objetivo de evitar la exposición de la persona mayor al coronavirus y monitorear su estado de salud, se desarrolló un proyecto de telemonitoreo. Objetivo: Este estudio tuvo como objetivo evaluar la satisfacción de los ancianos monitoreados por el servicio de televigilancia durante la pandemia de covid-19 en la ciudad de Natal/RN. Metodología: Este es un estudio descriptivo, con una muestra de 719 ancianos evaluados, considerando un promedio de 35 ancianos por unidad básica de salud, entre las 21 unidades básicas vinculadas al proyecto, del 25 de noviembre de 2020 al 10 de diciembre de 2020. Resultados: Entre los 376 ancianos participantes, la mayoría eran mujeres (238), con una edad media de 69 años. Entre los participantes, consideraron satisfecho el acceso a la información sobre la covid-19 (336), la orientación asistencial (340), la recepción (338). En cuanto a la satisfacción, (253) consideró al teleseguimiento responsable de acercar a los ancianos a las unidades básicas. Conclusiones: La televigilancia permitió un mayor seguimiento y accesibilidad a las personas mayores durante el covid-19, mientras que una minoría seguía siendo monitoreada presencial. Palabras clave: Televigilancia; Covid-19; Atención Integral a la Salud de la Persona Mayor; Primeros Auxílios; Sistema Único de Salud; Epidemiología Descriptiva.Introdução: No cenário pandêmico do novo coronavírus, o uso de ferramentas tecnológicas por profissionais de saúde foi imprescindível e muito contribuiu na assistência ao público vulnerável. Com o intuito de evitar a exposição da pessoa idosa ao coronavírus e monitorá-la quanto ao seu estado de saúde, um projeto de telemonotiramento foi desenvolvido. Objetivo: Esse estudo visou avaliar a satisfação dos idosos monitorados pelo serviço de televigilância durante a pandemia da COVID-19 no município de Natal/RN. Metodologia: Trata-se de um estudo descritivo, com amostragem de 719 idosos avaliados, considerando uma média de 35 idosos por unidade básica de saúde, dentre as 21 unidades básicas vinculadas ao projeto, de 25 de novembro de 2020 a 10 de dezembro de 2020. Resultados: Entre os 376 idosos participantes, 238 eram do sexo feminino (63,3%), com idade média de 69 anos. Dentre os partícipes, consideraram satisfeitos quanto ao acesso à informação acerca da COVID-19 (89,6%), orientação aos cuidados (90,7%), acolhimento (90,2%). Quanto à satisfação, (67,6%) consideraram o telemonitoramento responsável pela aproximação entre idosos e unidades básicas. Conclusões: Foi alta a satisfação dos idosos acompanhados pelo serviço de televigilância, na medida que se sentiram acolhidos, bem informados e cuidados pelas equipes de saúde das unidades básicas. Dessa forma, a longitudinalidade da atenção, uma atribuição essencial da Estratégia de Saúde da Família, foi mantida pelo trabalho da televigilância.   Palavras-Chave: Televigilância; COVID-19; Atenção Integral à Saúde do Idoso; Atenção Primária à Saúde; Sistema Único de Saúde.Portal de Periódicos Eletrônicos da UFRN2023-08-31info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionArtigo avaliado pelos Paresapplication/pdfhttps://periodicos.ufrn.br/rcp/article/view/3075410.21680/2446-7286.2023v9n2ID30754Revista Ciência Plural; v. 9 n. 2 (2023): Revista Ciência Plural; 1-172446-728610.21680/2446-7286.2023v9n2reponame:Revista Ciência Pluralinstname:Universidade Federal do Rio Grande do Norte (UFRN)instacron:UFRNporhttps://periodicos.ufrn.br/rcp/article/view/30754/17401Copyright (c) 2023 Revista Ciência Pluralhttps://creativecommons.org/licenses/by-nc-sa/4.0info:eu-repo/semantics/openAccessMorais Rodrigues, FillipeAmancio, Amanda de MedeirosSousa, Lucas Cavalcante de Mendes, Tamires Carneiro de OliveiraGuerra, Eliana CostaFerreira, Maria Ângela Fernandes2023-08-31T23:26:51Zoai:periodicos.ufrn.br:article/30754Revistahttps://periodicos.ufrn.br/rcpPUBhttps://periodicos.ufrn.br/rcp/oai||irisdoceu.ufrn@gmail.com2446-72862446-7286opendoar:2023-08-31T23:26:51Revista Ciência Plural - Universidade Federal do Rio Grande do Norte (UFRN)false
dc.title.none.fl_str_mv Telesurveillance for the health of elderly patients during the Covid-19 pandemic: a health care assessment satisfaction
La televigilancia a la salud del anciano en tiempo de pandemia del Covid-19: evaluación de la satisfacción con la atención en salud
A TELEVIGILÂNCIA À SAÚDE DA PESSOA IDOSA EM TEMPOS DE PANDEMIA DA COVID-19: UMA AVALIAÇÃO DA SATISFAÇÃO QUANTO AOS CUIDADOS DE SAÚDE
title Telesurveillance for the health of elderly patients during the Covid-19 pandemic: a health care assessment satisfaction
spellingShingle Telesurveillance for the health of elderly patients during the Covid-19 pandemic: a health care assessment satisfaction
Morais Rodrigues, Fillipe
title_short Telesurveillance for the health of elderly patients during the Covid-19 pandemic: a health care assessment satisfaction
title_full Telesurveillance for the health of elderly patients during the Covid-19 pandemic: a health care assessment satisfaction
title_fullStr Telesurveillance for the health of elderly patients during the Covid-19 pandemic: a health care assessment satisfaction
title_full_unstemmed Telesurveillance for the health of elderly patients during the Covid-19 pandemic: a health care assessment satisfaction
title_sort Telesurveillance for the health of elderly patients during the Covid-19 pandemic: a health care assessment satisfaction
author Morais Rodrigues, Fillipe
author_facet Morais Rodrigues, Fillipe
Amancio, Amanda de Medeiros
Sousa, Lucas Cavalcante de
Mendes, Tamires Carneiro de Oliveira
Guerra, Eliana Costa
Ferreira, Maria Ângela Fernandes
author_role author
author2 Amancio, Amanda de Medeiros
Sousa, Lucas Cavalcante de
Mendes, Tamires Carneiro de Oliveira
Guerra, Eliana Costa
Ferreira, Maria Ângela Fernandes
author2_role author
author
author
author
author
dc.contributor.author.fl_str_mv Morais Rodrigues, Fillipe
Amancio, Amanda de Medeiros
Sousa, Lucas Cavalcante de
Mendes, Tamires Carneiro de Oliveira
Guerra, Eliana Costa
Ferreira, Maria Ângela Fernandes
description Introduction: In the pandemic scenario of the new coronavirus, the use of technological tools by health professionals was essential and contributed greatly to the assistance of the vulnerable public. In order to avoid the exposure of the elderly person to the coronavirus and monitor them regarding their health status, a telemonitoring project was developed. Objective: This research aimed at evaluating the satisfaction of the elderly monitored by the telesurveillance service during the covid-19 pandemic in the city of Natal/RN. Methodology: This is a descriptive study, with a sample of 719 elderly people evaluated, considering an average of 35 elderly people per basic health unit, among the 21 basic units linked to the project, from November 25, 2020 to December 10, 2020. Results: Among the 376 elderly participants, most were female (238), with an average age of 69 years. The participants considered the access to information about covid-19 (336), care guidance (340), reception (338) satisfactory. As for satisfaction, (253) the participants also considered telemonitoring responsible for bringing the elderly closer to health units. Conclusions: The telesurveilance allowed a greater monitoring and accessibility to the elderly during the covid-19 pandemic, as well as a minority were still being monitored in a presential way.  Keywords: Telemonitoring; Covid-19; Comprehensive Health Care for the Elderly; Primary Health Care; Unified Health System; Descriptive Epidemiology.
publishDate 2023
dc.date.none.fl_str_mv 2023-08-31
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rights_invalid_str_mv Copyright (c) 2023 Revista Ciência Plural
https://creativecommons.org/licenses/by-nc-sa/4.0
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dc.publisher.none.fl_str_mv Portal de Periódicos Eletrônicos da UFRN
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