Computational simulation as an organizational prototyping tool
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Institucional da UFRN |
Texto Completo: | https://repositorio.ufrn.br/handle/123456789/31051 |
Resumo: | This case study deals with a redesign effort to face the overcrowding issue in an Emergency Department (ED). A multidiscinary group of healthcare professionals and engineers worked together to improve the actual processes. We integrate the simulation modeling in a human-centered design method. We use the simulation technique as a learning and experimentation tool into a design thinking process: the computational descrete event simulation helps explore the possibile scenarios to be prototyped. We used the simulation to create a virtual prototyping environment, to help the group start a safe ideation and prototyping effort. Virtual prototyping injected into the organizational context the possibility of experimenting. It represented a cognitive low-risk environment where professionals could explore possible alternative solutions. Upon those solutions, we developed organizational prototyping tools. Top management and head physicians gained confidence for a more grounded decision making effort and important choices of change management and investments have been made |
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Kramer, Arthur Harry Frederico RibeiroDosi, ClioIori, ManuelMatteo, Vignoli2020-12-17T21:22:15Z2020-12-17T21:22:15Z2019-07-26DOSI, Cclio; IORI, Manuel; KRAMER, Arthur; VIGNOLI, Matteo. Computational Simulation as an Organizational Prototyping Tool. Proceedings of the Design Society: International Conference on Engineering Design, v. 1, p. 1105-1114, 2019. Disponível em: https://www.cambridge.org/core/journals/proceedings-of-the-international-conference-on-engineering-design/article/computational-simulation-as-an-organizational-prototyping-tool/EAAF9577095E3452923B7822FF9A405A Acesso em: 10 dez 2020. DOI:10.1017/dsi.2019.1162220-4342https://repositorio.ufrn.br/handle/123456789/3105110.1017/dsi.2019.116Cambridge University PressAttribution-NonCommercial-NoDerivs 3.0 Brazilhttp://creativecommons.org/licenses/by-nc-nd/3.0/br/info:eu-repo/semantics/openAccessSimulationDecision makingOrganizational processesComputational simulation as an organizational prototyping toolinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleThis case study deals with a redesign effort to face the overcrowding issue in an Emergency Department (ED). A multidiscinary group of healthcare professionals and engineers worked together to improve the actual processes. We integrate the simulation modeling in a human-centered design method. We use the simulation technique as a learning and experimentation tool into a design thinking process: the computational descrete event simulation helps explore the possibile scenarios to be prototyped. We used the simulation to create a virtual prototyping environment, to help the group start a safe ideation and prototyping effort. Virtual prototyping injected into the organizational context the possibility of experimenting. It represented a cognitive low-risk environment where professionals could explore possible alternative solutions. Upon those solutions, we developed organizational prototyping tools. Top management and head physicians gained confidence for a more grounded decision making effort and important choices of change management and investments have been madeengreponame:Repositório Institucional da UFRNinstname:Universidade Federal do Rio Grande do Norte (UFRN)instacron:UFRNORIGINALComputationalSimulationOrganizational_Kramer_2019.pdfComputationalSimulationOrganizational_Kramer_2019.pdfapplication/pdf558268https://repositorio.ufrn.br/bitstream/123456789/31051/1/ComputationalSimulationOrganizational_Kramer_2019.pdfbee4b1e18809539e60fc4a986dfa9c29MD51CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-8811https://repositorio.ufrn.br/bitstream/123456789/31051/2/license_rdfe39d27027a6cc9cb039ad269a5db8e34MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-81484https://repositorio.ufrn.br/bitstream/123456789/31051/3/license.txte9597aa2854d128fd968be5edc8a28d9MD53TEXTComputationalSimulationOrganizational_Kramer_2019.pdf.txtComputationalSimulationOrganizational_Kramer_2019.pdf.txtExtracted texttext/plain41386https://repositorio.ufrn.br/bitstream/123456789/31051/4/ComputationalSimulationOrganizational_Kramer_2019.pdf.txt3e2f092ab789dabe08ed3521aba585d1MD54THUMBNAILComputationalSimulationOrganizational_Kramer_2019.pdf.jpgComputationalSimulationOrganizational_Kramer_2019.pdf.jpgGenerated Thumbnailimage/jpeg1406https://repositorio.ufrn.br/bitstream/123456789/31051/5/ComputationalSimulationOrganizational_Kramer_2019.pdf.jpgaffadf48ae7eb33203c0c390c576488fMD55123456789/310512020-12-20 04:59:57.454oai:https://repositorio.ufrn.br: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Repositório de PublicaçõesPUBhttp://repositorio.ufrn.br/oai/opendoar:2020-12-20T07:59:57Repositório Institucional da UFRN - Universidade Federal do Rio Grande do Norte (UFRN)false |
dc.title.pt_BR.fl_str_mv |
Computational simulation as an organizational prototyping tool |
title |
Computational simulation as an organizational prototyping tool |
spellingShingle |
Computational simulation as an organizational prototyping tool Kramer, Arthur Harry Frederico Ribeiro Simulation Decision making Organizational processes |
title_short |
Computational simulation as an organizational prototyping tool |
title_full |
Computational simulation as an organizational prototyping tool |
title_fullStr |
Computational simulation as an organizational prototyping tool |
title_full_unstemmed |
Computational simulation as an organizational prototyping tool |
title_sort |
Computational simulation as an organizational prototyping tool |
author |
Kramer, Arthur Harry Frederico Ribeiro |
author_facet |
Kramer, Arthur Harry Frederico Ribeiro Dosi, Clio Iori, Manuel Matteo, Vignoli |
author_role |
author |
author2 |
Dosi, Clio Iori, Manuel Matteo, Vignoli |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Kramer, Arthur Harry Frederico Ribeiro Dosi, Clio Iori, Manuel Matteo, Vignoli |
dc.subject.por.fl_str_mv |
Simulation Decision making Organizational processes |
topic |
Simulation Decision making Organizational processes |
description |
This case study deals with a redesign effort to face the overcrowding issue in an Emergency Department (ED). A multidiscinary group of healthcare professionals and engineers worked together to improve the actual processes. We integrate the simulation modeling in a human-centered design method. We use the simulation technique as a learning and experimentation tool into a design thinking process: the computational descrete event simulation helps explore the possibile scenarios to be prototyped. We used the simulation to create a virtual prototyping environment, to help the group start a safe ideation and prototyping effort. Virtual prototyping injected into the organizational context the possibility of experimenting. It represented a cognitive low-risk environment where professionals could explore possible alternative solutions. Upon those solutions, we developed organizational prototyping tools. Top management and head physicians gained confidence for a more grounded decision making effort and important choices of change management and investments have been made |
publishDate |
2019 |
dc.date.issued.fl_str_mv |
2019-07-26 |
dc.date.accessioned.fl_str_mv |
2020-12-17T21:22:15Z |
dc.date.available.fl_str_mv |
2020-12-17T21:22:15Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
DOSI, Cclio; IORI, Manuel; KRAMER, Arthur; VIGNOLI, Matteo. Computational Simulation as an Organizational Prototyping Tool. Proceedings of the Design Society: International Conference on Engineering Design, v. 1, p. 1105-1114, 2019. Disponível em: https://www.cambridge.org/core/journals/proceedings-of-the-international-conference-on-engineering-design/article/computational-simulation-as-an-organizational-prototyping-tool/EAAF9577095E3452923B7822FF9A405A Acesso em: 10 dez 2020. DOI:10.1017/dsi.2019.116 |
dc.identifier.uri.fl_str_mv |
https://repositorio.ufrn.br/handle/123456789/31051 |
dc.identifier.issn.none.fl_str_mv |
2220-4342 |
dc.identifier.doi.none.fl_str_mv |
10.1017/dsi.2019.116 |
identifier_str_mv |
DOSI, Cclio; IORI, Manuel; KRAMER, Arthur; VIGNOLI, Matteo. Computational Simulation as an Organizational Prototyping Tool. Proceedings of the Design Society: International Conference on Engineering Design, v. 1, p. 1105-1114, 2019. Disponível em: https://www.cambridge.org/core/journals/proceedings-of-the-international-conference-on-engineering-design/article/computational-simulation-as-an-organizational-prototyping-tool/EAAF9577095E3452923B7822FF9A405A Acesso em: 10 dez 2020. DOI:10.1017/dsi.2019.116 2220-4342 10.1017/dsi.2019.116 |
url |
https://repositorio.ufrn.br/handle/123456789/31051 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
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Attribution-NonCommercial-NoDerivs 3.0 Brazil http://creativecommons.org/licenses/by-nc-nd/3.0/br/ info:eu-repo/semantics/openAccess |
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Attribution-NonCommercial-NoDerivs 3.0 Brazil http://creativecommons.org/licenses/by-nc-nd/3.0/br/ |
eu_rights_str_mv |
openAccess |
dc.publisher.none.fl_str_mv |
Cambridge University Press |
publisher.none.fl_str_mv |
Cambridge University Press |
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