A view of knowledge management in the design department of a brazilian SME Company
Autor(a) principal: | |
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Data de Publicação: | 2005 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Institucional da UFRN |
Texto Completo: | https://repositorio.ufrn.br/handle/123456789/33270 |
Resumo: | The success of the Design department of SEBRAE/RN or any organization depends on the ability to manage the knowledge of its team members. However, an organization’s Knowledge Management (KM) is usually done informally, for in-house knowledge is neither shared nor used properly or correctly. Therefore, a view of the KM was drawn up, i.e., a KM diagnosis was made of the Design department of SEBRAE/RN based on a questionnaire aimed at discovering the existing KM and information management practices in this department. Based on a theoretical model, the purpose of the diagnosis was to identify what actions require increased attention, i.e., greater dedication to the practice of KM in the organization. The analysis identified the state of the art of the Design department that should provide support during the application of the KM methodology and tools. The practice of KM by SEBRAE/RN’s Design department is now expected to rise to a higher level, contributing to improve the organization’s products and services |
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Costa, Paulo Eduardo de CarvalhoGouvinhas, Reidson Pereira2021-09-02T14:34:21Z2021-09-02T14:34:21Z2005GOUVINHAS, REIDSON PEREIRA; COSTA, Paulo Eduardo de Carvalho . A View of Knowledge Management in the Design Department of a Brazilian SME Company. Product (IGDP), São carlos - SP, v. 3, n.1, p. 99-103, 2005. Disponível em: https://www.pmd.igdp.org.br/article/586fc515f7636eea018b45b3. Acesso em: 20 mai. 2021.2237-5228https://repositorio.ufrn.br/handle/123456789/33270Instituto de Inovação e Gestão de Desenvolvimento do ProdutoKnowledge managementDesignSEBRAE/RNA view of knowledge management in the design department of a brazilian SME Companyinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleThe success of the Design department of SEBRAE/RN or any organization depends on the ability to manage the knowledge of its team members. However, an organization’s Knowledge Management (KM) is usually done informally, for in-house knowledge is neither shared nor used properly or correctly. Therefore, a view of the KM was drawn up, i.e., a KM diagnosis was made of the Design department of SEBRAE/RN based on a questionnaire aimed at discovering the existing KM and information management practices in this department. Based on a theoretical model, the purpose of the diagnosis was to identify what actions require increased attention, i.e., greater dedication to the practice of KM in the organization. The analysis identified the state of the art of the Design department that should provide support during the application of the KM methodology and tools. The practice of KM by SEBRAE/RN’s Design department is now expected to rise to a higher level, contributing to improve the organization’s products and servicesengreponame:Repositório Institucional da UFRNinstname:Universidade Federal do Rio Grande do Norte (UFRN)instacron:UFRNinfo:eu-repo/semantics/openAccessORIGINALViewKnowledgeManagement_Gouvinhas_2005.pdfViewKnowledgeManagement_Gouvinhas_2005.pdfapplication/pdf198553https://repositorio.ufrn.br/bitstream/123456789/33270/1/ViewKnowledgeManagement_Gouvinhas_2005.pdf3d8be365f488447ee6d8675a1924fc10MD51LICENSElicense.txtlicense.txttext/plain; charset=utf-81484https://repositorio.ufrn.br/bitstream/123456789/33270/2/license.txte9597aa2854d128fd968be5edc8a28d9MD52123456789/332702021-09-02 11:34:22.271oai:https://repositorio.ufrn.br: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Repositório de PublicaçõesPUBhttp://repositorio.ufrn.br/oai/opendoar:2021-09-02T14:34:22Repositório Institucional da UFRN - Universidade Federal do Rio Grande do Norte (UFRN)false |
dc.title.pt_BR.fl_str_mv |
A view of knowledge management in the design department of a brazilian SME Company |
title |
A view of knowledge management in the design department of a brazilian SME Company |
spellingShingle |
A view of knowledge management in the design department of a brazilian SME Company Costa, Paulo Eduardo de Carvalho Knowledge management Design SEBRAE/RN |
title_short |
A view of knowledge management in the design department of a brazilian SME Company |
title_full |
A view of knowledge management in the design department of a brazilian SME Company |
title_fullStr |
A view of knowledge management in the design department of a brazilian SME Company |
title_full_unstemmed |
A view of knowledge management in the design department of a brazilian SME Company |
title_sort |
A view of knowledge management in the design department of a brazilian SME Company |
author |
Costa, Paulo Eduardo de Carvalho |
author_facet |
Costa, Paulo Eduardo de Carvalho Gouvinhas, Reidson Pereira |
author_role |
author |
author2 |
Gouvinhas, Reidson Pereira |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Costa, Paulo Eduardo de Carvalho Gouvinhas, Reidson Pereira |
dc.subject.por.fl_str_mv |
Knowledge management Design SEBRAE/RN |
topic |
Knowledge management Design SEBRAE/RN |
description |
The success of the Design department of SEBRAE/RN or any organization depends on the ability to manage the knowledge of its team members. However, an organization’s Knowledge Management (KM) is usually done informally, for in-house knowledge is neither shared nor used properly or correctly. Therefore, a view of the KM was drawn up, i.e., a KM diagnosis was made of the Design department of SEBRAE/RN based on a questionnaire aimed at discovering the existing KM and information management practices in this department. Based on a theoretical model, the purpose of the diagnosis was to identify what actions require increased attention, i.e., greater dedication to the practice of KM in the organization. The analysis identified the state of the art of the Design department that should provide support during the application of the KM methodology and tools. The practice of KM by SEBRAE/RN’s Design department is now expected to rise to a higher level, contributing to improve the organization’s products and services |
publishDate |
2005 |
dc.date.issued.fl_str_mv |
2005 |
dc.date.accessioned.fl_str_mv |
2021-09-02T14:34:21Z |
dc.date.available.fl_str_mv |
2021-09-02T14:34:21Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
GOUVINHAS, REIDSON PEREIRA; COSTA, Paulo Eduardo de Carvalho . A View of Knowledge Management in the Design Department of a Brazilian SME Company. Product (IGDP), São carlos - SP, v. 3, n.1, p. 99-103, 2005. Disponível em: https://www.pmd.igdp.org.br/article/586fc515f7636eea018b45b3. Acesso em: 20 mai. 2021. |
dc.identifier.uri.fl_str_mv |
https://repositorio.ufrn.br/handle/123456789/33270 |
dc.identifier.issn.none.fl_str_mv |
2237-5228 |
identifier_str_mv |
GOUVINHAS, REIDSON PEREIRA; COSTA, Paulo Eduardo de Carvalho . A View of Knowledge Management in the Design Department of a Brazilian SME Company. Product (IGDP), São carlos - SP, v. 3, n.1, p. 99-103, 2005. Disponível em: https://www.pmd.igdp.org.br/article/586fc515f7636eea018b45b3. Acesso em: 20 mai. 2021. 2237-5228 |
url |
https://repositorio.ufrn.br/handle/123456789/33270 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.publisher.none.fl_str_mv |
Instituto de Inovação e Gestão de Desenvolvimento do Produto |
publisher.none.fl_str_mv |
Instituto de Inovação e Gestão de Desenvolvimento do Produto |
dc.source.none.fl_str_mv |
reponame:Repositório Institucional da UFRN instname:Universidade Federal do Rio Grande do Norte (UFRN) instacron:UFRN |
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Repositório Institucional da UFRN |
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