Percepção dos discentes de graduação do Campus de São Cristóvão da Universidade Federal de Sergipe na adoção do aplicativo ‘eUFS Aluno’

• Autor(a) principal: Menezes, Iuri Teixeira de
• Data de Publicação: 2019
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Institucional da UFS
• Texto Completo: http://ri.ufs.br/jspui/handle/riufs/12414
• topic: Administração; Ensino de administração; Aplicação móvel; Modelo de aceitação de tecnologia (TAM); ‘eUFS Aluno’ (Aplicativo); Universidade Federal de Sergipe (UFS); Campus de São Cristóvão; Percepção dos estudantes; Application; Mobile application; CIENCIAS HUMANAS::EDUCACAO::ADMINISTRACAO EDUCACIONAL::ADMINISTRACAO DE SISTEMAS EDUCACIONAIS

The creation of smartphone apps has been increasing in recent years. Much of this trend concerns the ability of these software to solve our everyday problems. As a result, Brazilian universities have been developing their own applications to make college life easier. For these, there is an expectation that, from adoption, users will use the mobile application satisfactorily and achieve the expected benefits. Therefore, it is essential to understand the factors that influence users to accept this new technology. Thus, this research aims to discover the influence of technology acceptance factors on the intention of using the application ‘eUFS Aluno’ by students from the São Cristóvão campus of the Federal University of Sergipe (UFS). For this, we used the Technology Acceptance Model (TAM), which allows us to assess the acceptance of technology through the constructs external factors (visual resources and external influences), perceived utility, perceived ease of use and behavioral intention. Regarding the methodological procedures, the quantitative method of descriptive nature was adopted, through the survey research strategy with the obtaining of data through an online questionnaire. The sample used was non-probabilistic, for convenience, composed of 580 students from the São Cristóvão campus. Through factor analysis, it was concluded that utility is the most influential factor in users' decision to accept effective use of ‘eUFS Aluno' and communication between universityuser and developer-user are issues that should be addressed. consideration as they may make it difficult to use the application. In addition, it was found that there were some information demands not met by the UFS application, which concern the location of the university sectors, the occurrence of internships, objects lost on campus and the creation of a class chat. Finally, it was found that the Information Technology Superintendence (STI) development team has created a useful application that still needs to be more aligned with the needs of UFS students.