Stakeholders analysis applied to public agencies: the case of the Secretary of State for Tourism of Paraná

• Autor(a) principal: Vieira, Saulo Fabiano Amâncio
• Data de Publicação: 2011
• Outros Autores: Costa, Benny Kramer, Boaventura, João Maurício Gama
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista de Ciências da Administração
• Texto Completo: https://periodicos.ufsc.br/index.php/adm/article/view/2175-8077.2011v13n31p81

DOI: 10.5007/2175-8077.2011v13n31p81This article aims to analyze the performance of stakeholders in the development of strategic activities of the State Secretary of Tourism of Paraná (SETU), verified from the perspective of the theory of stakeholders. This was achieved is also a review of the stakeholder theory describing its conceptual evolution and models of analysis used. Regarding the research design is that it is characterized by the application of an exploratory, qualitative, developed through a single case study, represented by the state agency of tourism of Paraná (SETU). With respect to who the stakeholders are the SETU was found that those with greater relevance were identified a list with eight institutions within the Consultative Council of Tourism of Paraná. We conclude that the actions of stakeholders together to define policies and strategies SETU occurs via the Tourism Advisory Council and its five Thematic Chambers. It was also verified that many Council members still have low participation in these collective bodies, but there is an evolution of its participation since its inception in 2003.