Future Intention to disclose personal information via mobile apps

• Autor(a) principal: Junior, Sady Darcy da Silva
• Data de Publicação: 2021
• Outros Autores: Luciano, Edimara Mezzomo, Lübeck, Rafael Mendes
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista de Ciências da Administração
• DOI: 10.5007/2175-8077.2021.e67839
• Texto Completo: https://periodicos.ufsc.br/index.php/adm/article/view/67839

This study analyses the future intention to disclose personal information in order to use mobile applications (apps) and the framing effect in relation to privacy concerns. To test the effects, an experiment was conducted involving 405 participants, using a single-factor design with independent groups and covariates. The results indicate concern about privacy is negatively related to the future intention, confirming the effects of framing on future intention, with the effect being negative in relation to the negative framing of trust beliefs and positive in relation to the positive framing of risk beliefs, while the moderating effect was not confirmed. Thus, this paper contributes to two specific areas: 1) privacy, because it confirms the relationship between information privacy concerns and future intention (new proposed scale); and 2) decision-making, as it demonstrates the effects of framing on risk and trust beliefs in future intentions, which, as far as is known, has not previously been shown.