Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management

Detalhes bibliográficos
Autor(a) principal: Bermejo, Paulo Henrique de Souza
Data de Publicação: 2014
Outros Autores: Tonelli, Adriano Olímpio, Zambalde, Andre Luiz, Todesco, José Leomar
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Revista de Ciências da Administração
Texto Completo: https://periodicos.ufsc.br/index.php/adm/article/view/2175-8077.2014v16n40p139
Resumo: The formulation of IT strategies is increasingly seen as a collaborative process, where knowledge management (KM) and learning become central to building a shared view of how information technology (IT) can support and extend business strategies. This article presents three interrelated components that support the application of KM to IT strategy development (actors and types of knowledge, knowledge conversion modes, and technological tools and artifacts). Through a longitudinal, qualitative case study, we illustrate strategies for applying these components. Faced with the importance of knowledge and collaboration to IT strategies, the results provide recommendations so that organizations can apply concepts and practices of KM processes in formulating IT strategies. 
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spelling Towards an Understanding of Information Technology Strategy Development Based on Knowledge ManagementUma Visão do Desenvolvimento de Estratégias de TI Utilizando a Gestão do ConhecimentoThe formulation of IT strategies is increasingly seen as a collaborative process, where knowledge management (KM) and learning become central to building a shared view of how information technology (IT) can support and extend business strategies. This article presents three interrelated components that support the application of KM to IT strategy development (actors and types of knowledge, knowledge conversion modes, and technological tools and artifacts). Through a longitudinal, qualitative case study, we illustrate strategies for applying these components. Faced with the importance of knowledge and collaboration to IT strategies, the results provide recommendations so that organizations can apply concepts and practices of KM processes in formulating IT strategies. Cada vez mais a formulação de estratégias de TI é vista como um processo colaborativo, em que a gestão do conhecimento (GC) e o aprendizado se tornam centrais na construção de uma visão compartilhada de como a tecnologia da informação (TI) pode suportar e estender estratégias de negócio. Este artigo apresenta três componentes inter-relacionados – atores e tipos de conhecimento, modos de conversão do conhecimento e ferramentas – que descrevem a aplicação da GC no desenvolvimento de estratégias de TI. Por meio de um estudo longitudinal baseado em dados qualitativos e estudo de caso, o artigo ilustra estratégias para operacionalização desses três componentes propostos. Juntamente com os componentes, as estratégias propostas fornecem subsídios para que organizações possam aplicar conceitos e práticas de GC para formulação de estratégias de TI.Universidade Federal de Santa Catarina2014-12-16info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionEstudo de casoinfo:eu-repo/semantics/otherapplication/pdfhttps://periodicos.ufsc.br/index.php/adm/article/view/2175-8077.2014v16n40p13910.5007/2175-8077.2014v16n40p139Revista de Ciências da Administração; V.16 N.40 DEZEMBRO 2014; 139 - 1552175-80771516-3865reponame:Revista de Ciências da Administraçãoinstname:Universidade Federal de Santa Catarina (UFSC)instacron:UFSCenghttps://periodicos.ufsc.br/index.php/adm/article/view/2175-8077.2014v16n40p139/pdf_40Bermejo, Paulo Henrique de SouzaTonelli, Adriano OlímpioZambalde, Andre LuizTodesco, José Leomarinfo:eu-repo/semantics/openAccess2018-06-20T19:03:02Zoai:periodicos.ufsc.br:article/26850Revistahttp://www.periodicos.ufsc.br/index.php/admPUBhttps://periodicos.ufsc.br/index.php/adm/oairevista@cse.ufsc.br||mfpcris@gmail.com||rca.cse@contato.ufsc.br2175-80771516-3865opendoar:2018-06-20T19:03:02Revista de Ciências da Administração - Universidade Federal de Santa Catarina (UFSC)false
dc.title.none.fl_str_mv Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management
Uma Visão do Desenvolvimento de Estratégias de TI Utilizando a Gestão do Conhecimento
title Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management
spellingShingle Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management
Bermejo, Paulo Henrique de Souza
title_short Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management
title_full Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management
title_fullStr Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management
title_full_unstemmed Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management
title_sort Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management
author Bermejo, Paulo Henrique de Souza
author_facet Bermejo, Paulo Henrique de Souza
Tonelli, Adriano Olímpio
Zambalde, Andre Luiz
Todesco, José Leomar
author_role author
author2 Tonelli, Adriano Olímpio
Zambalde, Andre Luiz
Todesco, José Leomar
author2_role author
author
author
dc.contributor.author.fl_str_mv Bermejo, Paulo Henrique de Souza
Tonelli, Adriano Olímpio
Zambalde, Andre Luiz
Todesco, José Leomar
description The formulation of IT strategies is increasingly seen as a collaborative process, where knowledge management (KM) and learning become central to building a shared view of how information technology (IT) can support and extend business strategies. This article presents three interrelated components that support the application of KM to IT strategy development (actors and types of knowledge, knowledge conversion modes, and technological tools and artifacts). Through a longitudinal, qualitative case study, we illustrate strategies for applying these components. Faced with the importance of knowledge and collaboration to IT strategies, the results provide recommendations so that organizations can apply concepts and practices of KM processes in formulating IT strategies. 
publishDate 2014
dc.date.none.fl_str_mv 2014-12-16
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Estudo de caso
info:eu-repo/semantics/other
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.ufsc.br/index.php/adm/article/view/2175-8077.2014v16n40p139
10.5007/2175-8077.2014v16n40p139
url https://periodicos.ufsc.br/index.php/adm/article/view/2175-8077.2014v16n40p139
identifier_str_mv 10.5007/2175-8077.2014v16n40p139
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv https://periodicos.ufsc.br/index.php/adm/article/view/2175-8077.2014v16n40p139/pdf_40
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal de Santa Catarina
publisher.none.fl_str_mv Universidade Federal de Santa Catarina
dc.source.none.fl_str_mv Revista de Ciências da Administração; V.16 N.40 DEZEMBRO 2014; 139 - 155
2175-8077
1516-3865
reponame:Revista de Ciências da Administração
instname:Universidade Federal de Santa Catarina (UFSC)
instacron:UFSC
instname_str Universidade Federal de Santa Catarina (UFSC)
instacron_str UFSC
institution UFSC
reponame_str Revista de Ciências da Administração
collection Revista de Ciências da Administração
repository.name.fl_str_mv Revista de Ciências da Administração - Universidade Federal de Santa Catarina (UFSC)
repository.mail.fl_str_mv revista@cse.ufsc.br||mfpcris@gmail.com||rca.cse@contato.ufsc.br
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