JOB SATISFACTION AND DISSATISFACTION IN PRIMARY HEALTH CARE: AN INTEGRATIVE REVIEW
Autor(a) principal: | |
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Data de Publicação: | 2020 |
Outros Autores: | , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Texto & contexto enfermagem (Online) |
Texto Completo: | http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072020000100511 |
Resumo: | ABSTRACT Objective: identify the factors that contribute to job satisfaction or job dissatisfaction among Primary Health Care workers. Method: this integrative review was conducted in Public/Publish Medline, Scopus, American Psychological Association, Web of Science, Latin America and Caribbean Health Sciences Literature, Cumulative Index to Nursing and Allied Health Literature, and Scientific Electronic Library Online using the following descriptors and keywords: job satisfaction, personal satisfaction, dissatisfaction, health personnel, Primary Health Care. The studies presenting abstracts written in English, Spanish or Portuguese, published between 1972 and 2017, with full texts available, were included. Results: 63 papers were identified with 204 satisfaction factors and 174 dissatisfaction factors and were grouped into the following categories: career, which gathered professional aspects of the work routine; infrastructure, which included factors related to the physical work environment such as material resources and inputs; interpersonal relations comprised factors related to the professional relationship established with the work team, patients, service users and families; and psychosocial aspects, which refer to the health workers’ internal aspects and the influence of social issues. Conclusion: the factors promoting satisfaction or dissatisfaction among PHC workers are ambiguous, though aspects leading to satisfaction are mostly related to the categories career and interpersonal relations, while dissatisfaction is related to aspects that prevent an individual from achieving a promising professional career and weaknesses in the services’ infrastructure. |
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JOB SATISFACTION AND DISSATISFACTION IN PRIMARY HEALTH CARE: AN INTEGRATIVE REVIEWPrimary health careJob satisfactionHealth personnelHealth facilitiesInterpersonal relationsStructure of servicesABSTRACT Objective: identify the factors that contribute to job satisfaction or job dissatisfaction among Primary Health Care workers. Method: this integrative review was conducted in Public/Publish Medline, Scopus, American Psychological Association, Web of Science, Latin America and Caribbean Health Sciences Literature, Cumulative Index to Nursing and Allied Health Literature, and Scientific Electronic Library Online using the following descriptors and keywords: job satisfaction, personal satisfaction, dissatisfaction, health personnel, Primary Health Care. The studies presenting abstracts written in English, Spanish or Portuguese, published between 1972 and 2017, with full texts available, were included. Results: 63 papers were identified with 204 satisfaction factors and 174 dissatisfaction factors and were grouped into the following categories: career, which gathered professional aspects of the work routine; infrastructure, which included factors related to the physical work environment such as material resources and inputs; interpersonal relations comprised factors related to the professional relationship established with the work team, patients, service users and families; and psychosocial aspects, which refer to the health workers’ internal aspects and the influence of social issues. Conclusion: the factors promoting satisfaction or dissatisfaction among PHC workers are ambiguous, though aspects leading to satisfaction are mostly related to the categories career and interpersonal relations, while dissatisfaction is related to aspects that prevent an individual from achieving a promising professional career and weaknesses in the services’ infrastructure.Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem2020-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072020000100511Texto & Contexto - Enfermagem v.29 2020reponame:Texto & contexto enfermagem (Online)instname:Universidade Federal de Santa Catarina (UFSC)instacron:UFSC10.1590/1980-265x-tce-2018-0181info:eu-repo/semantics/openAccessVitali,Marieli MezariPires,Denise Elvira Pires deForte,Elaine Cristina NovatzkiFarias,Joni MarcioSoratto,Jackseng2021-01-22T00:00:00Zoai:scielo:S0104-07072020000100511Revistahttp://www.scielo.br/tcePUBhttps://old.scielo.br/oai/scielo-oai.phptextoecontexto@nfr.ufsc.br1980-265X0104-0707opendoar:2021-01-22T00:00Texto & contexto enfermagem (Online) - Universidade Federal de Santa Catarina (UFSC)false |
dc.title.none.fl_str_mv |
JOB SATISFACTION AND DISSATISFACTION IN PRIMARY HEALTH CARE: AN INTEGRATIVE REVIEW |
title |
JOB SATISFACTION AND DISSATISFACTION IN PRIMARY HEALTH CARE: AN INTEGRATIVE REVIEW |
spellingShingle |
JOB SATISFACTION AND DISSATISFACTION IN PRIMARY HEALTH CARE: AN INTEGRATIVE REVIEW Vitali,Marieli Mezari Primary health care Job satisfaction Health personnel Health facilities Interpersonal relations Structure of services |
title_short |
JOB SATISFACTION AND DISSATISFACTION IN PRIMARY HEALTH CARE: AN INTEGRATIVE REVIEW |
title_full |
JOB SATISFACTION AND DISSATISFACTION IN PRIMARY HEALTH CARE: AN INTEGRATIVE REVIEW |
title_fullStr |
JOB SATISFACTION AND DISSATISFACTION IN PRIMARY HEALTH CARE: AN INTEGRATIVE REVIEW |
title_full_unstemmed |
JOB SATISFACTION AND DISSATISFACTION IN PRIMARY HEALTH CARE: AN INTEGRATIVE REVIEW |
title_sort |
JOB SATISFACTION AND DISSATISFACTION IN PRIMARY HEALTH CARE: AN INTEGRATIVE REVIEW |
author |
Vitali,Marieli Mezari |
author_facet |
Vitali,Marieli Mezari Pires,Denise Elvira Pires de Forte,Elaine Cristina Novatzki Farias,Joni Marcio Soratto,Jacks |
author_role |
author |
author2 |
Pires,Denise Elvira Pires de Forte,Elaine Cristina Novatzki Farias,Joni Marcio Soratto,Jacks |
author2_role |
author author author author |
dc.contributor.author.fl_str_mv |
Vitali,Marieli Mezari Pires,Denise Elvira Pires de Forte,Elaine Cristina Novatzki Farias,Joni Marcio Soratto,Jacks |
dc.subject.por.fl_str_mv |
Primary health care Job satisfaction Health personnel Health facilities Interpersonal relations Structure of services |
topic |
Primary health care Job satisfaction Health personnel Health facilities Interpersonal relations Structure of services |
description |
ABSTRACT Objective: identify the factors that contribute to job satisfaction or job dissatisfaction among Primary Health Care workers. Method: this integrative review was conducted in Public/Publish Medline, Scopus, American Psychological Association, Web of Science, Latin America and Caribbean Health Sciences Literature, Cumulative Index to Nursing and Allied Health Literature, and Scientific Electronic Library Online using the following descriptors and keywords: job satisfaction, personal satisfaction, dissatisfaction, health personnel, Primary Health Care. The studies presenting abstracts written in English, Spanish or Portuguese, published between 1972 and 2017, with full texts available, were included. Results: 63 papers were identified with 204 satisfaction factors and 174 dissatisfaction factors and were grouped into the following categories: career, which gathered professional aspects of the work routine; infrastructure, which included factors related to the physical work environment such as material resources and inputs; interpersonal relations comprised factors related to the professional relationship established with the work team, patients, service users and families; and psychosocial aspects, which refer to the health workers’ internal aspects and the influence of social issues. Conclusion: the factors promoting satisfaction or dissatisfaction among PHC workers are ambiguous, though aspects leading to satisfaction are mostly related to the categories career and interpersonal relations, while dissatisfaction is related to aspects that prevent an individual from achieving a promising professional career and weaknesses in the services’ infrastructure. |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020-01-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072020000100511 |
url |
http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072020000100511 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
10.1590/1980-265x-tce-2018-0181 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
text/html |
dc.publisher.none.fl_str_mv |
Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem |
publisher.none.fl_str_mv |
Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem |
dc.source.none.fl_str_mv |
Texto & Contexto - Enfermagem v.29 2020 reponame:Texto & contexto enfermagem (Online) instname:Universidade Federal de Santa Catarina (UFSC) instacron:UFSC |
instname_str |
Universidade Federal de Santa Catarina (UFSC) |
instacron_str |
UFSC |
institution |
UFSC |
reponame_str |
Texto & contexto enfermagem (Online) |
collection |
Texto & contexto enfermagem (Online) |
repository.name.fl_str_mv |
Texto & contexto enfermagem (Online) - Universidade Federal de Santa Catarina (UFSC) |
repository.mail.fl_str_mv |
textoecontexto@nfr.ufsc.br |
_version_ |
1750118396247146496 |