HEALTH MANAGEMENT: THE USE OF INFORMATION SYSTEMS AND KNOWLEDGE SHARING FOR THE DECISION MAKING PROCESS

• Autor(a) principal: Pinheiro,Alba Lúcia Santos
• Data de Publicação: 2016
• Outros Autores: Andrade,Kerlly Taynara Santos, Silva,Dejeane de Oliveira, Zacharias,Fabiana Costa Machado, Gomide,Mariana Figueiredo Souza, Pinto,Ione Carvalho
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Texto & contexto enfermagem (Online)
• Texto Completo: http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072016000300305
• topic: Information systems; Health management; Decision-making; Knowledge management

ABSTRACT: This study aimed to analyze the use of Health Information Systems in the decision-making process by the management from cities located in Southern Bahia, Brazil. A qualitative approach was employed; subjects were 16 secretaries of health. Data were collected through interviews and subject to the content analysis technique; Knowledge Management was used as the theoretical framework. The managers are still beginners in the use of Health Information Systems; several actors are involved in the decision; there is low qualification in Health Information Systems; managements implement innovation, even if incipiently; difficulties happen when a new system is established and because of internet access. It was concluded that Health Information Systems' use to support knowledge production has not reached yet its full potential; it is suggested that management should promote the strengthening of the information culture and should seek to construct knowledge based on the expertise of different actors for the decision.