PLEASURE, SUFFERING AND INTERPERSONAL COMMUNICATION IN THE WORK OF NURSES IN THE HOSPITAL SETTING

Detalhes bibliográficos
Autor(a) principal: Pimenta,Cláudia Jeane Lopes
Data de Publicação: 2020
Outros Autores: Viana,Lia Raquel de Carvalho, Bezerra,Thaíse Alves, Silva,Cleane Rosa Ribeiro da, Costa,Tatiana Ferreira da, Costa,Kátia Neyla de Freitas Macedo
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Texto & contexto enfermagem (Online)
Texto Completo: http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072020000100350
Resumo: ABSTRACT Objective: to correlate pleasure and suffering at work with nurses' interpersonal communication in the hospital environment. Method: a cross-sectional, exploratory, descriptive and correlational study, with a quantitative approach, conducted from October to November 2017, with 152 nurses working at a University Hospital in Northeast Brazil. The data were collected through interviews, using an instrument with sociodemographic and work-related variables, the Pleasure and Suffering Indicators at Work Scale and the Interpersonal Communication Competence Scale, being analyzed by descriptive and inferential statistics. Results: it was observed that the experience of pleasure was satisfactory, while the factors of suffering obtained a critical assessment. The nurses surveyed had high means in all the domains of competence in interpersonal communication. The analysis of the correlation between interpersonal communication and the indicators of pleasure and suffering showed significant values, with the level of communication proportional to the experience of pleasure. On the other hand, communication decreased, as suffering at work increased. Conclusion: the positive and negative experiences at work significantly influence the interpersonal communication of nurses and of the health professionals/multidisciplinary team.
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spelling PLEASURE, SUFFERING AND INTERPERSONAL COMMUNICATION IN THE WORK OF NURSES IN THE HOSPITAL SETTINGNursingWork environmentNursing human resources in the hospitalWorker's healthCommunication in healthABSTRACT Objective: to correlate pleasure and suffering at work with nurses' interpersonal communication in the hospital environment. Method: a cross-sectional, exploratory, descriptive and correlational study, with a quantitative approach, conducted from October to November 2017, with 152 nurses working at a University Hospital in Northeast Brazil. The data were collected through interviews, using an instrument with sociodemographic and work-related variables, the Pleasure and Suffering Indicators at Work Scale and the Interpersonal Communication Competence Scale, being analyzed by descriptive and inferential statistics. Results: it was observed that the experience of pleasure was satisfactory, while the factors of suffering obtained a critical assessment. The nurses surveyed had high means in all the domains of competence in interpersonal communication. The analysis of the correlation between interpersonal communication and the indicators of pleasure and suffering showed significant values, with the level of communication proportional to the experience of pleasure. On the other hand, communication decreased, as suffering at work increased. Conclusion: the positive and negative experiences at work significantly influence the interpersonal communication of nurses and of the health professionals/multidisciplinary team.Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem2020-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072020000100350Texto & Contexto - Enfermagem v.29 2020reponame:Texto & contexto enfermagem (Online)instname:Universidade Federal de Santa Catarina (UFSC)instacron:UFSC10.1590/1980-265x-tce-2019-0039info:eu-repo/semantics/openAccessPimenta,Cláudia Jeane LopesViana,Lia Raquel de CarvalhoBezerra,Thaíse AlvesSilva,Cleane Rosa Ribeiro daCosta,Tatiana Ferreira daCosta,Kátia Neyla de Freitas Macedoeng2021-03-08T00:00:00Zoai:scielo:S0104-07072020000100350Revistahttp://www.scielo.br/tcePUBhttps://old.scielo.br/oai/scielo-oai.phptextoecontexto@nfr.ufsc.br1980-265X0104-0707opendoar:2021-03-08T00:00Texto & contexto enfermagem (Online) - Universidade Federal de Santa Catarina (UFSC)false
dc.title.none.fl_str_mv PLEASURE, SUFFERING AND INTERPERSONAL COMMUNICATION IN THE WORK OF NURSES IN THE HOSPITAL SETTING
title PLEASURE, SUFFERING AND INTERPERSONAL COMMUNICATION IN THE WORK OF NURSES IN THE HOSPITAL SETTING
spellingShingle PLEASURE, SUFFERING AND INTERPERSONAL COMMUNICATION IN THE WORK OF NURSES IN THE HOSPITAL SETTING
Pimenta,Cláudia Jeane Lopes
Nursing
Work environment
Nursing human resources in the hospital
Worker's health
Communication in health
title_short PLEASURE, SUFFERING AND INTERPERSONAL COMMUNICATION IN THE WORK OF NURSES IN THE HOSPITAL SETTING
title_full PLEASURE, SUFFERING AND INTERPERSONAL COMMUNICATION IN THE WORK OF NURSES IN THE HOSPITAL SETTING
title_fullStr PLEASURE, SUFFERING AND INTERPERSONAL COMMUNICATION IN THE WORK OF NURSES IN THE HOSPITAL SETTING
title_full_unstemmed PLEASURE, SUFFERING AND INTERPERSONAL COMMUNICATION IN THE WORK OF NURSES IN THE HOSPITAL SETTING
title_sort PLEASURE, SUFFERING AND INTERPERSONAL COMMUNICATION IN THE WORK OF NURSES IN THE HOSPITAL SETTING
author Pimenta,Cláudia Jeane Lopes
author_facet Pimenta,Cláudia Jeane Lopes
Viana,Lia Raquel de Carvalho
Bezerra,Thaíse Alves
Silva,Cleane Rosa Ribeiro da
Costa,Tatiana Ferreira da
Costa,Kátia Neyla de Freitas Macedo
author_role author
author2 Viana,Lia Raquel de Carvalho
Bezerra,Thaíse Alves
Silva,Cleane Rosa Ribeiro da
Costa,Tatiana Ferreira da
Costa,Kátia Neyla de Freitas Macedo
author2_role author
author
author
author
author
dc.contributor.author.fl_str_mv Pimenta,Cláudia Jeane Lopes
Viana,Lia Raquel de Carvalho
Bezerra,Thaíse Alves
Silva,Cleane Rosa Ribeiro da
Costa,Tatiana Ferreira da
Costa,Kátia Neyla de Freitas Macedo
dc.subject.por.fl_str_mv Nursing
Work environment
Nursing human resources in the hospital
Worker's health
Communication in health
topic Nursing
Work environment
Nursing human resources in the hospital
Worker's health
Communication in health
description ABSTRACT Objective: to correlate pleasure and suffering at work with nurses' interpersonal communication in the hospital environment. Method: a cross-sectional, exploratory, descriptive and correlational study, with a quantitative approach, conducted from October to November 2017, with 152 nurses working at a University Hospital in Northeast Brazil. The data were collected through interviews, using an instrument with sociodemographic and work-related variables, the Pleasure and Suffering Indicators at Work Scale and the Interpersonal Communication Competence Scale, being analyzed by descriptive and inferential statistics. Results: it was observed that the experience of pleasure was satisfactory, while the factors of suffering obtained a critical assessment. The nurses surveyed had high means in all the domains of competence in interpersonal communication. The analysis of the correlation between interpersonal communication and the indicators of pleasure and suffering showed significant values, with the level of communication proportional to the experience of pleasure. On the other hand, communication decreased, as suffering at work increased. Conclusion: the positive and negative experiences at work significantly influence the interpersonal communication of nurses and of the health professionals/multidisciplinary team.
publishDate 2020
dc.date.none.fl_str_mv 2020-01-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072020000100350
url http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072020000100350
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.1590/1980-265x-tce-2019-0039
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv text/html
dc.publisher.none.fl_str_mv Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem
publisher.none.fl_str_mv Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem
dc.source.none.fl_str_mv Texto & Contexto - Enfermagem v.29 2020
reponame:Texto & contexto enfermagem (Online)
instname:Universidade Federal de Santa Catarina (UFSC)
instacron:UFSC
instname_str Universidade Federal de Santa Catarina (UFSC)
instacron_str UFSC
institution UFSC
reponame_str Texto & contexto enfermagem (Online)
collection Texto & contexto enfermagem (Online)
repository.name.fl_str_mv Texto & contexto enfermagem (Online) - Universidade Federal de Santa Catarina (UFSC)
repository.mail.fl_str_mv textoecontexto@nfr.ufsc.br
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