Information mediation: an analysis of the required attitudinal skills of the information professional

• Autor(a) principal: Presser, Nadi Helena
• Data de Publicação: 2015
• Outros Autores: Paula, Sílvio Luiz de, Santos, Raimundo Nonato Macedo dos, Araújo, José Renato da Silva
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Ágora (Florianópolis. Online)
• Texto Completo: https://agora.emnuvens.com.br/ra/article/view/523
• topic: Information Professional; Information Mediation; Attitudinal Competences; Information mediation; Profissional da Informação; Mediação da Informação; Competências Atitudinais; Mediação da informação

Analysis of required competences for the information professional as information mediator on the perspective of the knowledge appropriation. Therefore, we use concepts of information mediation, communication and competences. Concerning the mediation, the role and the importance of the information professional arises as a social actor related to the knowledge appropriation; we discuss aspects of competences, skills and required attitudes for information professional’s mediation development. From the communication point of view, we approach its imbrications into the human interaction process. For the applied research development, we employ the qualitative approach. The research was conducted in order to expand the debate on the education of information professionals that is anchored in the theoretical and methodological foundations of Information Science, which has as its object of study the information, this being understood as a phenomenon of activation knowledge through a social action mediation. For the main outcomes, our study pointed out some attitudinal competence categories – personal, relational, entrepreneurial and social – that are required into the process of information mediation. We highlight that the biggest challenge for the information professional as a mediator is the necessity to develop behavioral skills with other knowledge appropriation process actors.