Technological Management Knowledge Model for the process of improving the creation of knowledge in information Units

Detalhes bibliográficos
Autor(a) principal: Montoya García, Carmen Vanessa
Data de Publicação: 2022
Outros Autores: La Serna Palomino, Nora Bertha
Tipo de documento: Artigo
Idioma: spa
Título da fonte: Encontros Bibli
Texto Completo: https://periodicos.ufsc.br/index.php/eb/article/view/85734
Resumo: Objective: The investigation presented in this article proposes a model of Technological Management Knowledge, which is based on models for management knowledge and the use of technological resources for efficient management of the knowledge in an organization. The model consists of three components: a) knowledge management activities, b) technological platform, y c) organizational knowledge. Methods: For the validation of the model, an Information Unit of a Peruvian university was selected, where a questionnaire with questions associated with each component of the model was applied to the personnel working in that unit. Results: The results showed the current state management of the technological management knowledge in the applied Unit, and in general it can be concluded that they were quite satisfactory. In the knowledge management section, it is concluded that those who work in the Unit know and apply 75% of the activities of this component of the model; while, in the second section, the use of technological tools as support for knowledge management apply 80% of the second component. And in the third section, about organizational knowledge related to technological innovation tasks, the responses show 71% application of the third component. However, it can be observed that in some questions asked, they show average levels in the answers that could be improved. Conclusions: The Technological Knowledge Management model made it possible to recognize the knowledge generation process and the identification of the ideal technological tools that support the know-how originated in organizations and integrate them through the component of a technological platform to adequately relate socialization activities, exteriorization, combination and interiorization; involving technologies and innovation in the process.
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spelling Technological Management Knowledge Model for the process of improving the creation of knowledge in information UnitsModelo de Gestión Tecnológica del Conocimiento para el proceso de mejora de la generación del conocimiento en unidades de informaciónGestión del ConocimientoTransferencia de conocimientosTecnología de la Información y las ComunicacionesObjective: The investigation presented in this article proposes a model of Technological Management Knowledge, which is based on models for management knowledge and the use of technological resources for efficient management of the knowledge in an organization. The model consists of three components: a) knowledge management activities, b) technological platform, y c) organizational knowledge. Methods: For the validation of the model, an Information Unit of a Peruvian university was selected, where a questionnaire with questions associated with each component of the model was applied to the personnel working in that unit. Results: The results showed the current state management of the technological management knowledge in the applied Unit, and in general it can be concluded that they were quite satisfactory. In the knowledge management section, it is concluded that those who work in the Unit know and apply 75% of the activities of this component of the model; while, in the second section, the use of technological tools as support for knowledge management apply 80% of the second component. And in the third section, about organizational knowledge related to technological innovation tasks, the responses show 71% application of the third component. However, it can be observed that in some questions asked, they show average levels in the answers that could be improved. Conclusions: The Technological Knowledge Management model made it possible to recognize the knowledge generation process and the identification of the ideal technological tools that support the know-how originated in organizations and integrate them through the component of a technological platform to adequately relate socialization activities, exteriorization, combination and interiorization; involving technologies and innovation in the process.Objetivo: La investigación que se presenta en este artículo propone un modelo de Gestión Tecnológica del Conocimiento, que se basa en diversos modelos de gestión del conocimiento, y en el uso de recursos tecnológicos para gestionar de manera eficiente el conocimiento de una organización. El modelo consta de tres componentes: a) actividades de gestión del conocimiento, b) plataforma tecnológica, y c) conocimiento organizacional. Método: Para la validación del modelo se seleccionó una Unidad de Información de una universidad peruana, en donde se aplicó al personal que labora en esa dependencia, un cuestionario con preguntas asociadas a cada componente del modelo. Resultado: Los resultados permitieron conocer el estado actual del manejo de la gestión tecnológica del conocimiento en la Unidad aplicada, y en general se puede inferir que fueron bastante satisfactorios. En el bloque gestión del conocimiento, se concluye que los que laboran en la Unidad, conocen y aplican un 75% de las actividades de este componente del modelo; mientras que, en el segundo bloque, el empleo de las herramientas tecnológicas como soporte a la gestión del conocimiento aplican un 80% del segundo componente. Y en el tercer bloque, acerca del conocimiento organizacional relacionado con tareas de innovación tecnológica, las respuestas muestran un 71% de aplicación del tercer componente. Sin embargo, se puede observar que en algunos temas preguntados muestran niveles medios en las respuestas que se podrían mejorar. Conclusiones: El modelo Gestión Tecnológica del Conocimiento permitió reconocer el proceso de generación del conocimiento y la identificación de las herramientas tecnológicas idóneas que den soporte al know how originado en las organizaciones e integrarlas a través del componente de una plataforma tecnológica para relacionar adecuadamente las actividades de socialización, exteriorización, combinación e interiorización; involucrando tecnologías e innovación en el proceso.Departamento de Ciência da Informação – UFSC2022-09-09info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdftext/xmlhttps://periodicos.ufsc.br/index.php/eb/article/view/8573410.5007/1518-2924.2022.e85734Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação; Vol. 27 (2022): O valor da Ciência em prol da Humanidade; 1-21Encontros Bibli: revista electrónica de bibliotecología y ciencias de la información.; Vol. 27 (2022): O valor da Ciência em prol da Humanidade; 1-21Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação; v. 27 (2022): O valor da Ciência em prol da Humanidade; 1-211518-2924reponame:Encontros Bibliinstname:Universidade Federal de Santa Catarina (UFSC)instacron:UFSCspahttps://periodicos.ufsc.br/index.php/eb/article/view/85734/51535https://periodicos.ufsc.br/index.php/eb/article/view/85734/53871Copyright (c) 2022 Carmen Vanessa Montoya García, Nora Bertha La Serna Palominohttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessMontoya García, Carmen VanessaLa Serna Palomino, Nora Bertha 2023-07-19T15:38:30Zoai:periodicos.ufsc.br:article/85734Revistahttps://periodicos.ufsc.br/index.php/eb/indexPUBhttps://periodicos.ufsc.br/index.php/eb/oaiencontrosbibli@contato.ufsc.br||portaldeperiodicos.bu@contato.ufsc.br1518-29241518-2924opendoar:2023-07-19T15:38:30Encontros Bibli - Universidade Federal de Santa Catarina (UFSC)false
dc.title.none.fl_str_mv Technological Management Knowledge Model for the process of improving the creation of knowledge in information Units
Modelo de Gestión Tecnológica del Conocimiento para el proceso de mejora de la generación del conocimiento en unidades de información
title Technological Management Knowledge Model for the process of improving the creation of knowledge in information Units
spellingShingle Technological Management Knowledge Model for the process of improving the creation of knowledge in information Units
Montoya García, Carmen Vanessa
Gestión del Conocimiento
Transferencia de conocimientos
Tecnología de la Información y las Comunicaciones
title_short Technological Management Knowledge Model for the process of improving the creation of knowledge in information Units
title_full Technological Management Knowledge Model for the process of improving the creation of knowledge in information Units
title_fullStr Technological Management Knowledge Model for the process of improving the creation of knowledge in information Units
title_full_unstemmed Technological Management Knowledge Model for the process of improving the creation of knowledge in information Units
title_sort Technological Management Knowledge Model for the process of improving the creation of knowledge in information Units
author Montoya García, Carmen Vanessa
author_facet Montoya García, Carmen Vanessa
La Serna Palomino, Nora Bertha
author_role author
author2 La Serna Palomino, Nora Bertha
author2_role author
dc.contributor.author.fl_str_mv Montoya García, Carmen Vanessa
La Serna Palomino, Nora Bertha
dc.subject.por.fl_str_mv Gestión del Conocimiento
Transferencia de conocimientos
Tecnología de la Información y las Comunicaciones
topic Gestión del Conocimiento
Transferencia de conocimientos
Tecnología de la Información y las Comunicaciones
description Objective: The investigation presented in this article proposes a model of Technological Management Knowledge, which is based on models for management knowledge and the use of technological resources for efficient management of the knowledge in an organization. The model consists of three components: a) knowledge management activities, b) technological platform, y c) organizational knowledge. Methods: For the validation of the model, an Information Unit of a Peruvian university was selected, where a questionnaire with questions associated with each component of the model was applied to the personnel working in that unit. Results: The results showed the current state management of the technological management knowledge in the applied Unit, and in general it can be concluded that they were quite satisfactory. In the knowledge management section, it is concluded that those who work in the Unit know and apply 75% of the activities of this component of the model; while, in the second section, the use of technological tools as support for knowledge management apply 80% of the second component. And in the third section, about organizational knowledge related to technological innovation tasks, the responses show 71% application of the third component. However, it can be observed that in some questions asked, they show average levels in the answers that could be improved. Conclusions: The Technological Knowledge Management model made it possible to recognize the knowledge generation process and the identification of the ideal technological tools that support the know-how originated in organizations and integrate them through the component of a technological platform to adequately relate socialization activities, exteriorization, combination and interiorization; involving technologies and innovation in the process.
publishDate 2022
dc.date.none.fl_str_mv 2022-09-09
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.ufsc.br/index.php/eb/article/view/85734
10.5007/1518-2924.2022.e85734
url https://periodicos.ufsc.br/index.php/eb/article/view/85734
identifier_str_mv 10.5007/1518-2924.2022.e85734
dc.language.iso.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://periodicos.ufsc.br/index.php/eb/article/view/85734/51535
https://periodicos.ufsc.br/index.php/eb/article/view/85734/53871
dc.rights.driver.fl_str_mv Copyright (c) 2022 Carmen Vanessa Montoya García, Nora Bertha La Serna Palomino
https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2022 Carmen Vanessa Montoya García, Nora Bertha La Serna Palomino
https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
text/xml
dc.publisher.none.fl_str_mv Departamento de Ciência da Informação – UFSC
publisher.none.fl_str_mv Departamento de Ciência da Informação – UFSC
dc.source.none.fl_str_mv Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação; Vol. 27 (2022): O valor da Ciência em prol da Humanidade; 1-21
Encontros Bibli: revista electrónica de bibliotecología y ciencias de la información.; Vol. 27 (2022): O valor da Ciência em prol da Humanidade; 1-21
Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação; v. 27 (2022): O valor da Ciência em prol da Humanidade; 1-21
1518-2924
reponame:Encontros Bibli
instname:Universidade Federal de Santa Catarina (UFSC)
instacron:UFSC
instname_str Universidade Federal de Santa Catarina (UFSC)
instacron_str UFSC
institution UFSC
reponame_str Encontros Bibli
collection Encontros Bibli
repository.name.fl_str_mv Encontros Bibli - Universidade Federal de Santa Catarina (UFSC)
repository.mail.fl_str_mv encontrosbibli@contato.ufsc.br||portaldeperiodicos.bu@contato.ufsc.br
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