Visual attention of experts and novices to a critical industrial maintenance task

Detalhes bibliográficos
Autor(a) principal: Souza,Marinilda Lima
Data de Publicação: 2021
Outros Autores: Pereira-Guizzo,Camila de Sousa, Santos,Alex Álisson Bandeira, León-Rubio,José Maria
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Gestão & Produção
Texto Completo: http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-530X2021000300204
Resumo: Abstract: In the industrial maintenance field, critical tasks are activities that can endanger operating processes and cause serious accidents if not performed correctly. These tasks are typically performed by professionals with a considerable level of knowledge and rely on prescribed procedures that flag the task, drawing the attention of task performers. Given the importance of reviewing work procedures and monitoring tasks for human error prevention, this study analyzed similarities and differences in the visual attention of expert and novice task performers while following procedures with and without flagging of a critical task. The study included 48 maintenance professionals, divided into two groups of performers: experts and novices. For attention analysis, eye-tracking technology was used to monitor their observation during the work procedure, recording data on time to first fixation, total fixation time and number of visits. The results indicate that in the procedure without flagging of the critical task, the numbers of fixations on and visits to the stages of the task were higher in the novice than in the expert group. In the flagged procedure, the visual attention of experts and novices was similar when considering all stages of the task. In conclusion, the tasks must be revised between the two groups, and the flagged procedure can be used as a guide for work monitoring, helping experts or novices to more easily select relevant information.
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spelling Visual attention of experts and novices to a critical industrial maintenance taskAttentionIndustrial maintenanceEye trackingAbstract: In the industrial maintenance field, critical tasks are activities that can endanger operating processes and cause serious accidents if not performed correctly. These tasks are typically performed by professionals with a considerable level of knowledge and rely on prescribed procedures that flag the task, drawing the attention of task performers. Given the importance of reviewing work procedures and monitoring tasks for human error prevention, this study analyzed similarities and differences in the visual attention of expert and novice task performers while following procedures with and without flagging of a critical task. The study included 48 maintenance professionals, divided into two groups of performers: experts and novices. For attention analysis, eye-tracking technology was used to monitor their observation during the work procedure, recording data on time to first fixation, total fixation time and number of visits. The results indicate that in the procedure without flagging of the critical task, the numbers of fixations on and visits to the stages of the task were higher in the novice than in the expert group. In the flagged procedure, the visual attention of experts and novices was similar when considering all stages of the task. In conclusion, the tasks must be revised between the two groups, and the flagged procedure can be used as a guide for work monitoring, helping experts or novices to more easily select relevant information.Universidade Federal de São Carlos2021-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-530X2021000300204Gestão & Produção v.28 n.3 2021reponame:Gestão & Produçãoinstname:Universidade Federal de São Carlos (UFSCAR)instacron:UFSCAR10.1590/1806-9649-2021v28e5550info:eu-repo/semantics/openAccessSouza,Marinilda LimaPereira-Guizzo,Camila de SousaSantos,Alex Álisson BandeiraLeón-Rubio,José Mariaeng2021-06-29T00:00:00Zoai:scielo:S0104-530X2021000300204Revistahttps://www.gestaoeproducao.com/PUBhttps://old.scielo.br/oai/scielo-oai.phpgp@dep.ufscar.br||revistagestaoemanalise@unichristus.edu.br1806-96490104-530Xopendoar:2021-06-29T00:00Gestão & Produção - Universidade Federal de São Carlos (UFSCAR)false
dc.title.none.fl_str_mv Visual attention of experts and novices to a critical industrial maintenance task
title Visual attention of experts and novices to a critical industrial maintenance task
spellingShingle Visual attention of experts and novices to a critical industrial maintenance task
Souza,Marinilda Lima
Attention
Industrial maintenance
Eye tracking
title_short Visual attention of experts and novices to a critical industrial maintenance task
title_full Visual attention of experts and novices to a critical industrial maintenance task
title_fullStr Visual attention of experts and novices to a critical industrial maintenance task
title_full_unstemmed Visual attention of experts and novices to a critical industrial maintenance task
title_sort Visual attention of experts and novices to a critical industrial maintenance task
author Souza,Marinilda Lima
author_facet Souza,Marinilda Lima
Pereira-Guizzo,Camila de Sousa
Santos,Alex Álisson Bandeira
León-Rubio,José Maria
author_role author
author2 Pereira-Guizzo,Camila de Sousa
Santos,Alex Álisson Bandeira
León-Rubio,José Maria
author2_role author
author
author
dc.contributor.author.fl_str_mv Souza,Marinilda Lima
Pereira-Guizzo,Camila de Sousa
Santos,Alex Álisson Bandeira
León-Rubio,José Maria
dc.subject.por.fl_str_mv Attention
Industrial maintenance
Eye tracking
topic Attention
Industrial maintenance
Eye tracking
description Abstract: In the industrial maintenance field, critical tasks are activities that can endanger operating processes and cause serious accidents if not performed correctly. These tasks are typically performed by professionals with a considerable level of knowledge and rely on prescribed procedures that flag the task, drawing the attention of task performers. Given the importance of reviewing work procedures and monitoring tasks for human error prevention, this study analyzed similarities and differences in the visual attention of expert and novice task performers while following procedures with and without flagging of a critical task. The study included 48 maintenance professionals, divided into two groups of performers: experts and novices. For attention analysis, eye-tracking technology was used to monitor their observation during the work procedure, recording data on time to first fixation, total fixation time and number of visits. The results indicate that in the procedure without flagging of the critical task, the numbers of fixations on and visits to the stages of the task were higher in the novice than in the expert group. In the flagged procedure, the visual attention of experts and novices was similar when considering all stages of the task. In conclusion, the tasks must be revised between the two groups, and the flagged procedure can be used as a guide for work monitoring, helping experts or novices to more easily select relevant information.
publishDate 2021
dc.date.none.fl_str_mv 2021-01-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
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dc.identifier.uri.fl_str_mv http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-530X2021000300204
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dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.1590/1806-9649-2021v28e5550
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv text/html
dc.publisher.none.fl_str_mv Universidade Federal de São Carlos
publisher.none.fl_str_mv Universidade Federal de São Carlos
dc.source.none.fl_str_mv Gestão & Produção v.28 n.3 2021
reponame:Gestão & Produção
instname:Universidade Federal de São Carlos (UFSCAR)
instacron:UFSCAR
instname_str Universidade Federal de São Carlos (UFSCAR)
instacron_str UFSCAR
institution UFSCAR
reponame_str Gestão & Produção
collection Gestão & Produção
repository.name.fl_str_mv Gestão & Produção - Universidade Federal de São Carlos (UFSCAR)
repository.mail.fl_str_mv gp@dep.ufscar.br||revistagestaoemanalise@unichristus.edu.br
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