Implementation Guidelines for the Quality Management System in educational institutions under the focus of Inclusive Educaction
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista Educação Especial (UFSM) |
Texto Completo: | http://periodicos.ufsm.br/educacaoespecial/article/view/65753 |
Resumo: | Quality Management in educational institutions, ISO standards (ISO 9001 and ISO 21001), quality tools and Inclusive Education (Lei Brasileira de Inclusão – Brazilian Inclusion Law), are important themes that are not always aligned and thought together. With a focus on preparing and organizing educational institutions to receive all students equitably, and promote equal conditions of access and permanence at school, there must be tools to support the development of new management approaches to these goals. Thus, it is necessary to develop guidelines so that Inclusive Education in educational institutions is implemented efficiently and effectively, and that the educational institution has the possibility to ensure its functioning and guarantee that the students (with or without disabilities) are really receiving a quality education. The objectives of this paper, involve analysing the processes of implementing the Quality Management System in educational organizations and propose a model with guidelines that assist in its execution and maintenance under the focus of Inclusive Education. For this, a bibliographic survey was carried out to understand the situation of Inclusive Education in Brazil, and bring up the main problems in its implementation process. As a result, a model was developed, contemplating important elements that must be addressed together, among laws and quality tools, and five implementation guidelines have been described. The results show that despite the existence of standards and laws that assist this practice, a different approach is needed to assist in internal processes and sustain Inclusive Educational in educational institutions. |
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Implementation Guidelines for the Quality Management System in educational institutions under the focus of Inclusive EducactionDirectrices para la implantación de los Sistemas de Gestión de Calidad em escuelas desde la perspectiva de la Educación InclusivaDiretrizes de implementação para Sistemas de Gestão da Qualidade em instituições de ensino sob o enfoque da Educação InclusivaQuality management in education institutionsNBR ISO 21001inclusive education.Gestión de calidad em escuelasNBR ISO 21001educaión inclusiva.Gestão da qualidade em instituições de ensinoNBR ISO 21001educação inclusiva.Quality Management in educational institutions, ISO standards (ISO 9001 and ISO 21001), quality tools and Inclusive Education (Lei Brasileira de Inclusão – Brazilian Inclusion Law), are important themes that are not always aligned and thought together. With a focus on preparing and organizing educational institutions to receive all students equitably, and promote equal conditions of access and permanence at school, there must be tools to support the development of new management approaches to these goals. Thus, it is necessary to develop guidelines so that Inclusive Education in educational institutions is implemented efficiently and effectively, and that the educational institution has the possibility to ensure its functioning and guarantee that the students (with or without disabilities) are really receiving a quality education. The objectives of this paper, involve analysing the processes of implementing the Quality Management System in educational organizations and propose a model with guidelines that assist in its execution and maintenance under the focus of Inclusive Education. For this, a bibliographic survey was carried out to understand the situation of Inclusive Education in Brazil, and bring up the main problems in its implementation process. As a result, a model was developed, contemplating important elements that must be addressed together, among laws and quality tools, and five implementation guidelines have been described. The results show that despite the existence of standards and laws that assist this practice, a different approach is needed to assist in internal processes and sustain Inclusive Educational in educational institutions.importantes temas en las escuelas, la gestión de la calidad, las normas ISO (ISO 9001 y ISO 21001), las herramientas de calidad y la educación inclusiva, pero no siempre estos aspectos son considerados conjuntamente. Con vistas a orientar las escuelas a recibir los alumnos con un trato equitativo, promocionar condiciones de igualdad de acceso, y permanencia en el sistema educativo, son necesarias herramientas para apoyar el desarrollo de nuevos enfoques de gestión. Con esto, se hace necesario desarrollar directrices para que la educación inclusiva sea planteada de manera eficiente y eficaz, y que el sistema educativo pueda asegurar su implementación garantizando que los alumnos (con discapacidad o no) reciban una educación y formación de calidad. Hace parte de los objetivos de este trabajo, analizar los procesos de implementación de los Sistemas de Gestión de Calidad en organizaciones de educación. Y proponer un modelo con directrices que apoye su ejecución y mantenimiento bajo la perspectiva de la educación inclusiva. Para ello, se hizo una revisión bibliográfica con vistas a comprender el contexto de la educación inclusiva en Brasil, y dar a conocer los problemas más representativos en su proceso de implementación. El resultado ha sido un modelo que contempla importantes elementos que se deben trabajar concomitantemente, entre leyes y herramientas de calidad, a parte de que se han descrito, cinco directrices de implementación para el logro de la educación inclusiva. Se ha constatado, además, que pese la existencia de marco legal sobre el tema, se hace necesario un enfoque distinto para ayudar en los procesos internos, para sostener la Educación Inclusiva en las instituciones educativas.Gestão da Qualidade em instituições de ensino, normas ISO (ISO 9001 e ISO 21001), ferramentas da qualidade e Educação Inclusiva (Lei Brasileira de Inclusão), são temas importantes e que nem sempre são pensados em conjunto. Com o objetivo de preparar as instituições de ensino para receber alunos de forma equitativa, e promover condições igualitárias de acesso e permanência na escola, são necessárias ferramentas que deem suporte ao desenvolvimento de novas abordagens gerenciais. Assim, é preciso desenvolver diretrizes para que a Educação Inclusiva nas instituições de ensino seja implementada de forma eficiente e eficaz, e para que essas instituições tenham a possibilidade de assegurar o seu funcionamento e garantir que os alunos (com deficiência ou não) estejam realmente recebendo uma educação de qualidade. Os objetivos deste trabalho envolvem: analisar os processos de implementação do Sistema de Gestão da Qualidade em organizações educacionais, e propor um modelo com diretrizes que auxilie a sua execução e manutenção, sob o enfoque da Educação Inclusiva. Para isso, realizou-se um levantamento bibliográfico para entender a situação da Educação Inclusiva no Brasil e levantar os principais problemas no seu processo de implementação. Como resultado, foi desenvolvido um modelo que contempla importantes elementos que precisam ser trabalhados em conjunto, entre leis e ferramentas da qualidade, e cinco diretrizes de implementação foram descritas. Constatou-se que apesar da existência de normas e leis que auxiliam nessa prática, é necessária uma abordagem diferente para auxiliar nos processos internos e sustentar a Educação Inclusiva nas instituições de ensino.Universidade Federal de Santa Maria2021-10-29info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdftext/htmlhttp://periodicos.ufsm.br/educacaoespecial/article/view/6575310.5902/1984686X65753Special Education Magazine; Revista Educação Especial, v. 34, 2021 – Publicação Contínua; e52/1-19Revista de Educación Especial; Revista Educação Especial, v. 34, 2021 – Publicação Contínua; e52/1-19Revista Educação Especial; Revista Educação Especial, v. 34, 2021 – Publicação Contínua; e52/1-191984-686Xreponame:Revista Educação Especial (UFSM)instname:Universidade Federal de Santa Maria (UFSM)instacron:UFSMporhttp://periodicos.ufsm.br/educacaoespecial/article/view/65753/pdfhttp://periodicos.ufsm.br/educacaoespecial/article/view/65753/htmlCopyright (c) 2021 Revista Educação Especialinfo:eu-repo/semantics/openAccessSouza, Milene Karolyne deSantos, Luciano Pereira da SilvaMelo, Renata Maciel de2021-11-18T16:47:10Zoai:ojs.pkp.sfu.ca:article/65753Revistahttps://periodicos.ufsm.br/educacaoespecialPUBhttp://cascavel.ufsm.br/revistas/ojs-2.2.2/index.php/educacaoespecial/oaieducacaoespecial@smail.ufsm.br||clenioberni@gmail.com1984-686X1808-270Xopendoar:2021-11-18T16:47:10Revista Educação Especial (UFSM) - Universidade Federal de Santa Maria (UFSM)false |
dc.title.none.fl_str_mv |
Implementation Guidelines for the Quality Management System in educational institutions under the focus of Inclusive Educaction Directrices para la implantación de los Sistemas de Gestión de Calidad em escuelas desde la perspectiva de la Educación Inclusiva Diretrizes de implementação para Sistemas de Gestão da Qualidade em instituições de ensino sob o enfoque da Educação Inclusiva |
title |
Implementation Guidelines for the Quality Management System in educational institutions under the focus of Inclusive Educaction |
spellingShingle |
Implementation Guidelines for the Quality Management System in educational institutions under the focus of Inclusive Educaction Souza, Milene Karolyne de Quality management in education institutions NBR ISO 21001 inclusive education. Gestión de calidad em escuelas NBR ISO 21001 educaión inclusiva. Gestão da qualidade em instituições de ensino NBR ISO 21001 educação inclusiva. |
title_short |
Implementation Guidelines for the Quality Management System in educational institutions under the focus of Inclusive Educaction |
title_full |
Implementation Guidelines for the Quality Management System in educational institutions under the focus of Inclusive Educaction |
title_fullStr |
Implementation Guidelines for the Quality Management System in educational institutions under the focus of Inclusive Educaction |
title_full_unstemmed |
Implementation Guidelines for the Quality Management System in educational institutions under the focus of Inclusive Educaction |
title_sort |
Implementation Guidelines for the Quality Management System in educational institutions under the focus of Inclusive Educaction |
author |
Souza, Milene Karolyne de |
author_facet |
Souza, Milene Karolyne de Santos, Luciano Pereira da Silva Melo, Renata Maciel de |
author_role |
author |
author2 |
Santos, Luciano Pereira da Silva Melo, Renata Maciel de |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Souza, Milene Karolyne de Santos, Luciano Pereira da Silva Melo, Renata Maciel de |
dc.subject.por.fl_str_mv |
Quality management in education institutions NBR ISO 21001 inclusive education. Gestión de calidad em escuelas NBR ISO 21001 educaión inclusiva. Gestão da qualidade em instituições de ensino NBR ISO 21001 educação inclusiva. |
topic |
Quality management in education institutions NBR ISO 21001 inclusive education. Gestión de calidad em escuelas NBR ISO 21001 educaión inclusiva. Gestão da qualidade em instituições de ensino NBR ISO 21001 educação inclusiva. |
description |
Quality Management in educational institutions, ISO standards (ISO 9001 and ISO 21001), quality tools and Inclusive Education (Lei Brasileira de Inclusão – Brazilian Inclusion Law), are important themes that are not always aligned and thought together. With a focus on preparing and organizing educational institutions to receive all students equitably, and promote equal conditions of access and permanence at school, there must be tools to support the development of new management approaches to these goals. Thus, it is necessary to develop guidelines so that Inclusive Education in educational institutions is implemented efficiently and effectively, and that the educational institution has the possibility to ensure its functioning and guarantee that the students (with or without disabilities) are really receiving a quality education. The objectives of this paper, involve analysing the processes of implementing the Quality Management System in educational organizations and propose a model with guidelines that assist in its execution and maintenance under the focus of Inclusive Education. For this, a bibliographic survey was carried out to understand the situation of Inclusive Education in Brazil, and bring up the main problems in its implementation process. As a result, a model was developed, contemplating important elements that must be addressed together, among laws and quality tools, and five implementation guidelines have been described. The results show that despite the existence of standards and laws that assist this practice, a different approach is needed to assist in internal processes and sustain Inclusive Educational in educational institutions. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-10-29 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://periodicos.ufsm.br/educacaoespecial/article/view/65753 10.5902/1984686X65753 |
url |
http://periodicos.ufsm.br/educacaoespecial/article/view/65753 |
identifier_str_mv |
10.5902/1984686X65753 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
http://periodicos.ufsm.br/educacaoespecial/article/view/65753/pdf http://periodicos.ufsm.br/educacaoespecial/article/view/65753/html |
dc.rights.driver.fl_str_mv |
Copyright (c) 2021 Revista Educação Especial info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2021 Revista Educação Especial |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf text/html |
dc.publisher.none.fl_str_mv |
Universidade Federal de Santa Maria |
publisher.none.fl_str_mv |
Universidade Federal de Santa Maria |
dc.source.none.fl_str_mv |
Special Education Magazine; Revista Educação Especial, v. 34, 2021 – Publicação Contínua; e52/1-19 Revista de Educación Especial; Revista Educação Especial, v. 34, 2021 – Publicação Contínua; e52/1-19 Revista Educação Especial; Revista Educação Especial, v. 34, 2021 – Publicação Contínua; e52/1-19 1984-686X reponame:Revista Educação Especial (UFSM) instname:Universidade Federal de Santa Maria (UFSM) instacron:UFSM |
instname_str |
Universidade Federal de Santa Maria (UFSM) |
instacron_str |
UFSM |
institution |
UFSM |
reponame_str |
Revista Educação Especial (UFSM) |
collection |
Revista Educação Especial (UFSM) |
repository.name.fl_str_mv |
Revista Educação Especial (UFSM) - Universidade Federal de Santa Maria (UFSM) |
repository.mail.fl_str_mv |
educacaoespecial@smail.ufsm.br||clenioberni@gmail.com |
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