Reflexos das experiências emocionais na prendizagem profissional: uma análise em um hospital público

• Autor(a) principal: Pozzobon, Ingri Terezinha de Medeiros
• Data de Publicação: 2006
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Manancial - Repositório Digital da UFSM
• Texto Completo: http://repositorio.ufsm.br/handle/1/4560
• topic: Organização; Aprendizagem; Emoções; Organization; Learning; Emotions; CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO

Emotions can be addressed by questioning human feelings brought up by a given environment, or by certain work situations. Such emotions can be related to aspects from the subjects life history and his/her personality traits, being deep link elements, bringing together past experiences and current situations. Besides that, emotions, as well as its control strategies, might have an important relationship with the way subjects relate to each other in the work environment. This study aims primarily to assess how emotional experiences affect professional learning in a health organization (hospital). This research is a descriptive-qualitative study. To collect data, a closed questionnaire was used. The questionnaire was Liker-type, with scores from 1 to 6, measuring personal feelings which affect learning at the work environment. The study was conducted with a sample of 348 employees of a public hospital. Data were analyzed by descriptive and multivariate statistical analysis, using the factorial analysis technique. Results showed that the main emotional sufferings impacting on the employees´ learning are, by decreasing order: professional mistakes, problems with the career, and personal trauma.