Assessment of a consultation-liaison psychiatry and psychology health care program

Detalhes bibliográficos
Autor(a) principal: Andreoli, Paola Ba [UNIFESP]
Data de Publicação: 2002
Outros Autores: Mari, Jair de Jesus [UNIFESP]
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Institucional da UNIFESP
Texto Completo: http://dx.doi.org/10.1590/S0034-89102002000200015
http://repositorio.unifesp.br/handle/11600/1395
Resumo: OBJECTIVE: To investigate the relevance of subjective criteria adopted by a psychiatry and psychology consultation-liaison service, and their suitability in the evaluation of case registries and objective results. METHODS: Semi-structured interviews were conducted and all supervisors of the university hospital service were interviewed. Routinely collected case registries were also reviewed. Standardized assessment with content analysis for each category was carried out. RESULTS: The results showed distortions in the adopted service focus (doctor-patient relationship) and consultant requests. This focus is more on consulting physician-oriented interventions than on patients. DISCUSSION: Evaluation of the relevance of service criteria could help promoting quality assessment of the services provided, mainly when objective criteria have not yet been established to assure their suitability.
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spelling Assessment of a consultation-liaison psychiatry and psychology health care programAvaliação do programa assistencial de um serviço de interconsulta psiquiátrica e psicológicaMental health servicesServices evaluationQuality of health carePsychiatryPsychologyConsultation-liaisonServiços de saúde mentalAvaliação de serviçosQualidade dos cuidados de saúdePsiquiatriaPsicologiaInterconsultaOBJECTIVE: To investigate the relevance of subjective criteria adopted by a psychiatry and psychology consultation-liaison service, and their suitability in the evaluation of case registries and objective results. METHODS: Semi-structured interviews were conducted and all supervisors of the university hospital service were interviewed. Routinely collected case registries were also reviewed. Standardized assessment with content analysis for each category was carried out. RESULTS: The results showed distortions in the adopted service focus (doctor-patient relationship) and consultant requests. This focus is more on consulting physician-oriented interventions than on patients. DISCUSSION: Evaluation of the relevance of service criteria could help promoting quality assessment of the services provided, mainly when objective criteria have not yet been established to assure their suitability.OBJETIVO: Investigar a pertinência dos critérios subjetivos adotados por um serviço de interconsulta psiquiátrica e psicológica e sua adequação na avaliação dos registros e resultados objetivos obtidos. MÉTODOS: Foram realizadas entrevistas semi-estruturadas com todos os supervisores do serviço estudado de um hospital universitário, e revisados os registros de caso coletados rotineiramente no serviço. Foi realizada avaliação formal por meio de análise de conteúdo para cada categoria. RESULTADOS: Os resultados mostram distorção entre o foco adotado pelo serviço (relação médico-paciente) e a demanda dos consultantes. Esse foco direciona para maior predomínio de intervenções direcionadas aos médicos consultantes do que aos pacientes. CONCLUSÃO: A avaliação da pertinência dos critérios adotados pelo serviço pode servir ao propósito de promover análise da qualidade do serviço prestado, principalmente em casos em que não se possuem ainda critérios objetivos que possam atestar sua adequação.Universidade Federal de São Paulo (UNIFESP) Escola Paulista de Medicina Departamento de PsiquiatriaUNIFESP, EPM, Depto. de PsiquiatriaSciELOFaculdade de Saúde Pública da Universidade de São PauloUniversidade Federal de São Paulo (UNIFESP)Andreoli, Paola Ba [UNIFESP]Mari, Jair de Jesus [UNIFESP]2015-06-14T13:29:39Z2015-06-14T13:29:39Z2002-04-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersion222-229application/pdfhttp://dx.doi.org/10.1590/S0034-89102002000200015Revista de Saúde Pública. Faculdade de Saúde Pública da Universidade de São Paulo, v. 36, n. 2, p. 222-229, 2002.10.1590/S0034-89102002000200015S0034-89102002000200015.pdf0034-8910S0034-89102002000200015http://repositorio.unifesp.br/handle/11600/1395engRevista de Saúde Públicainfo:eu-repo/semantics/openAccessreponame:Repositório Institucional da UNIFESPinstname:Universidade Federal de São Paulo (UNIFESP)instacron:UNIFESP2024-08-05T19:56:15Zoai:repositorio.unifesp.br/:11600/1395Repositório InstitucionalPUBhttp://www.repositorio.unifesp.br/oai/requestbiblioteca.csp@unifesp.bropendoar:34652024-08-05T19:56:15Repositório Institucional da UNIFESP - Universidade Federal de São Paulo (UNIFESP)false
dc.title.none.fl_str_mv Assessment of a consultation-liaison psychiatry and psychology health care program
Avaliação do programa assistencial de um serviço de interconsulta psiquiátrica e psicológica
title Assessment of a consultation-liaison psychiatry and psychology health care program
spellingShingle Assessment of a consultation-liaison psychiatry and psychology health care program
Andreoli, Paola Ba [UNIFESP]
Mental health services
Services evaluation
Quality of health care
Psychiatry
Psychology
Consultation-liaison
Serviços de saúde mental
Avaliação de serviços
Qualidade dos cuidados de saúde
Psiquiatria
Psicologia
Interconsulta
title_short Assessment of a consultation-liaison psychiatry and psychology health care program
title_full Assessment of a consultation-liaison psychiatry and psychology health care program
title_fullStr Assessment of a consultation-liaison psychiatry and psychology health care program
title_full_unstemmed Assessment of a consultation-liaison psychiatry and psychology health care program
title_sort Assessment of a consultation-liaison psychiatry and psychology health care program
author Andreoli, Paola Ba [UNIFESP]
author_facet Andreoli, Paola Ba [UNIFESP]
Mari, Jair de Jesus [UNIFESP]
author_role author
author2 Mari, Jair de Jesus [UNIFESP]
author2_role author
dc.contributor.none.fl_str_mv Universidade Federal de São Paulo (UNIFESP)
dc.contributor.author.fl_str_mv Andreoli, Paola Ba [UNIFESP]
Mari, Jair de Jesus [UNIFESP]
dc.subject.por.fl_str_mv Mental health services
Services evaluation
Quality of health care
Psychiatry
Psychology
Consultation-liaison
Serviços de saúde mental
Avaliação de serviços
Qualidade dos cuidados de saúde
Psiquiatria
Psicologia
Interconsulta
topic Mental health services
Services evaluation
Quality of health care
Psychiatry
Psychology
Consultation-liaison
Serviços de saúde mental
Avaliação de serviços
Qualidade dos cuidados de saúde
Psiquiatria
Psicologia
Interconsulta
description OBJECTIVE: To investigate the relevance of subjective criteria adopted by a psychiatry and psychology consultation-liaison service, and their suitability in the evaluation of case registries and objective results. METHODS: Semi-structured interviews were conducted and all supervisors of the university hospital service were interviewed. Routinely collected case registries were also reviewed. Standardized assessment with content analysis for each category was carried out. RESULTS: The results showed distortions in the adopted service focus (doctor-patient relationship) and consultant requests. This focus is more on consulting physician-oriented interventions than on patients. DISCUSSION: Evaluation of the relevance of service criteria could help promoting quality assessment of the services provided, mainly when objective criteria have not yet been established to assure their suitability.
publishDate 2002
dc.date.none.fl_str_mv 2002-04-01
2015-06-14T13:29:39Z
2015-06-14T13:29:39Z
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://dx.doi.org/10.1590/S0034-89102002000200015
Revista de Saúde Pública. Faculdade de Saúde Pública da Universidade de São Paulo, v. 36, n. 2, p. 222-229, 2002.
10.1590/S0034-89102002000200015
S0034-89102002000200015.pdf
0034-8910
S0034-89102002000200015
http://repositorio.unifesp.br/handle/11600/1395
url http://dx.doi.org/10.1590/S0034-89102002000200015
http://repositorio.unifesp.br/handle/11600/1395
identifier_str_mv Revista de Saúde Pública. Faculdade de Saúde Pública da Universidade de São Paulo, v. 36, n. 2, p. 222-229, 2002.
10.1590/S0034-89102002000200015
S0034-89102002000200015.pdf
0034-8910
S0034-89102002000200015
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Revista de Saúde Pública
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 222-229
application/pdf
dc.publisher.none.fl_str_mv Faculdade de Saúde Pública da Universidade de São Paulo
publisher.none.fl_str_mv Faculdade de Saúde Pública da Universidade de São Paulo
dc.source.none.fl_str_mv reponame:Repositório Institucional da UNIFESP
instname:Universidade Federal de São Paulo (UNIFESP)
instacron:UNIFESP
instname_str Universidade Federal de São Paulo (UNIFESP)
instacron_str UNIFESP
institution UNIFESP
reponame_str Repositório Institucional da UNIFESP
collection Repositório Institucional da UNIFESP
repository.name.fl_str_mv Repositório Institucional da UNIFESP - Universidade Federal de São Paulo (UNIFESP)
repository.mail.fl_str_mv biblioteca.csp@unifesp.br
_version_ 1814268395868127232

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