Integralidade e Atenção Primária à Saúde: avaliação sob a ótica dousuários

• Autor(a) principal: Silva, Carla Silvana de Oliveira e [UNIFESP]
• Data de Publicação: 2014
• Outros Autores: Fonseca, Adélia Dayane Guimarães, Souza, Luís Paulo Souza e, Siqueira, Leila das Graças, Belasco, Angélica Gonçalves Silva [UNIFESP], Barbosa, Dulce Aparecida [UNIFESP]
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Repositório Institucional da UNIFESP
• Texto Completo: http://dx.doi.org/10.1590/1413-812320141911.14122013; http://repositorio.unifesp.br/handle/11600/8656
• topic: Comprehensive care; Primary health care; Evaluation; Users of health services; Integralidade; Atenção Primária à Saúde; Avaliação; Usuários de serviços de saúde

This study sought to evaluate the comprehensive nature of Primary Health Care (PHC),from the standpoint of the users of the Family Health Strategy (FHS) and users ofothers services of PHC. It involved a cross-sectional, analytical and quantitativestudy conducted in Montes Claros in the Brazilian state of Minas Gerais. For datacollection, the adult version of a validated Primary Care Assessment Toolquestionnaire was applied to 373 adult service users, of which 124 (33.6%) reportedattendance by the FHS and 249 (66.4%) reported attendance by other services. Scorewere assigned for the eight dimensions of the instrument, though only three were usedfor this study, namely first contact, accessibility, and longitudinality. The resultshowed that in relation to the comprehensive nature of PHC, there was a betterevaluation by the population that uses the FHS compared to those who use otherservices. The first contact, accessibility and longitudinality attributes obtainedhigher scores in the FHS care provided in comparison with other services, withstatistical significance for all attributes. The conclusion drawn is that it is offundamental importance to assess the attributes of PHC in order to improve thequality of services provided.