“Charges are heavy, we suffer too much pressure”: goals at bankers’ life

Detalhes bibliográficos
Autor(a) principal: Perrone, Claudia Maria
Data de Publicação: 2018
Outros Autores: Santos, Anelise Schaurich dos, Garcia Dias, Ana Cristina
Tipo de documento: Artigo
Idioma: por
Título da fonte: Trabalho (En)Cena
Texto Completo: https://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/4915
Resumo: This study aimed to know the bankers’ perception about the organization of goals in financial institutions, to understand their views about it and to investigated the repercussions of goals at the lives of these institutions’ employees. Eleven employees of public and private financial institutions from Rio Grande do Sul/Brazil participated of a semi structured interview. Answers were subjected to content analysis. It was realized that goals are established to transform employees of banking on sellers of products and services. According to the majority of bankers goals are unattainable, the goals are difficult to attain and are an imposition with repercussions on the personal and professional life of the workers. The imposition for meeting the goals often causes suffering in bankers, which can lead to health problems. Palavras-chave: organizational goals; work; suffering.
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spelling “Charges are heavy, we suffer too much pressure”: goals at bankers’ life“Las exigencias son fuertes, estamos bajo mucha presión”: las metas en la vida de los bancarios“Les charges sont lourdes, nous sommes sous beaucoup de pression”: les objectifs de la vie bancaire“As cobranças são pesadas, a gente sofre muita pressão”: as metas na vida de bancáriosThis study aimed to know the bankers’ perception about the organization of goals in financial institutions, to understand their views about it and to investigated the repercussions of goals at the lives of these institutions’ employees. Eleven employees of public and private financial institutions from Rio Grande do Sul/Brazil participated of a semi structured interview. Answers were subjected to content analysis. It was realized that goals are established to transform employees of banking on sellers of products and services. According to the majority of bankers goals are unattainable, the goals are difficult to attain and are an imposition with repercussions on the personal and professional life of the workers. The imposition for meeting the goals often causes suffering in bankers, which can lead to health problems. Palavras-chave: organizational goals; work; suffering.Este estudio objetivó comprender la percepción de los bancarios sobre la organización de las metas en las instituciones financieras, entender su visión sobre éstas e investigar las repercusiones de las mismas en las vidas de los colaboradores. Once colaboradores de instituciones financieras públicas y privadas de Rio Grande do Sul/Brasil participaron de una entrevista semiestructurada. Sus respuestas fueron sometidas a análisis de contenido. Se percibió que las metas son constituidas de manera a transformar los funcionarios del sector bancario en vendedores de productos y servicios.  Según la mayoría de los bancarios, las metas son difíciles de alcanzar y son una imposición con repercusiones en la vida personal y profesional de los trabajadores. El cobro por el cumplimiento de las metas a menudo causa sufrimiento en los bancarios, pudiendo desencadenar problemas de salud. Palabras-clave: objetivos organizacionales; trabajo; sufrimiento.Cette étude visait à comprendre la perception des banquiers quant à l'organisation des objectifs dans les institutions financières, à comprendre leur vision à leur sujet et à étudier leurs répercussions sur la vie des employés. Onze employés d'institutions financières publiques et privées de Rio Grande do Sul/Brésil ont participé à une entrevue semi-structurée. Les réponses ont été soumises à l'analyse du contenu. Il a été réalisé que les objectifs sont constitués afin de transformer les employés en vendeurs de produits et services. Selon la plupart des banquiers, les objectifs sont difficiles à atteindre et imposent des répercussions sur la vie personnelle et professionnelle des travailleurs. La collecte par la réalisation des objectifs provoque alors des souffrances chez les banquiers, pouvant déclencher des problèmes de santé. Mots-clés: objectifs organisationnels; travailler; souffrance.Este estudo objetivou compreender a percepção dos bancários sobre a organização das metas nas instituições financeiras, entender a visão que eles possuem sobre essas e investigar as repercussões das mesmas na vida dos empregados. Onze colaboradores de instituições financeiras públicas e privadas do Rio Grande do Sul/Brasil participaram de uma entrevista semiestruturada. As respostas foram submetidas à análise de conteúdo. Percebeu-se que as metas são constituídas de forma a transformar os funcionários em vendedores de produtos e serviços. Segundo a maioria dos bancários, as metas são difíceis de atingir e são uma imposição com repercussões na vida pessoal e profissional dos trabalhadores. A cobrança pelo cumprimento das metas seguidamente causa sofrimento nos bancários, podendo desencadear problemas de saúde. Palavras-chave: objetivos organizacionais; trabalho; sofrimento.Universidade Federal do Tocantins - UFT2018-06-12info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado pelos paresAvaliado pelos paresapplication/pdfhttps://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/491510.20873/2526-1487V3N2P44Trabalho (En)Cena; Vol. 3 No. 2 (2018): Revista Trabalho (En)Cena; 44-64Trabalho (En)Cena; Vol. 3 Núm. 2 (2018): Revista Trabalho (En)Cena; 44-64Trabalho (En)Cena; Vol. 3 No. 2 (2018): Revista Trabalho (En)Cena; 44-64Trabalho (En)Cena; v. 3 n. 2 (2018): Revista Trabalho (En)Cena; 44-642526-148710.20873/2526-1487V3N2reponame:Trabalho (En)Cenainstname:Universidade Federal do Tocantins (UFT)instacron:UFTporhttps://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/4915/13233Copyright (c) 2018 Claudia Maria Perrone, Anelise Schaurich dos Santos, Ana Cristina Garcia Diasinfo:eu-repo/semantics/openAccessPerrone, Claudia MariaSantos, Anelise Schaurich dosGarcia Dias, Ana Cristina2020-02-14T23:42:07Zoai:ojs.revista.uft.edu.br:article/4915Revistahttps://sistemas.uft.edu.br/periodicos/index.php/encena/oai2526-14872526-1487opendoar:2020-02-14T23:42:07Trabalho (En)Cena - Universidade Federal do Tocantins (UFT)false
dc.title.none.fl_str_mv “Charges are heavy, we suffer too much pressure”: goals at bankers’ life
“Las exigencias son fuertes, estamos bajo mucha presión”: las metas en la vida de los bancarios
“Les charges sont lourdes, nous sommes sous beaucoup de pression”: les objectifs de la vie bancaire
“As cobranças são pesadas, a gente sofre muita pressão”: as metas na vida de bancários
title “Charges are heavy, we suffer too much pressure”: goals at bankers’ life
spellingShingle “Charges are heavy, we suffer too much pressure”: goals at bankers’ life
Perrone, Claudia Maria
title_short “Charges are heavy, we suffer too much pressure”: goals at bankers’ life
title_full “Charges are heavy, we suffer too much pressure”: goals at bankers’ life
title_fullStr “Charges are heavy, we suffer too much pressure”: goals at bankers’ life
title_full_unstemmed “Charges are heavy, we suffer too much pressure”: goals at bankers’ life
title_sort “Charges are heavy, we suffer too much pressure”: goals at bankers’ life
author Perrone, Claudia Maria
author_facet Perrone, Claudia Maria
Santos, Anelise Schaurich dos
Garcia Dias, Ana Cristina
author_role author
author2 Santos, Anelise Schaurich dos
Garcia Dias, Ana Cristina
author2_role author
author
dc.contributor.author.fl_str_mv Perrone, Claudia Maria
Santos, Anelise Schaurich dos
Garcia Dias, Ana Cristina
description This study aimed to know the bankers’ perception about the organization of goals in financial institutions, to understand their views about it and to investigated the repercussions of goals at the lives of these institutions’ employees. Eleven employees of public and private financial institutions from Rio Grande do Sul/Brazil participated of a semi structured interview. Answers were subjected to content analysis. It was realized that goals are established to transform employees of banking on sellers of products and services. According to the majority of bankers goals are unattainable, the goals are difficult to attain and are an imposition with repercussions on the personal and professional life of the workers. The imposition for meeting the goals often causes suffering in bankers, which can lead to health problems. Palavras-chave: organizational goals; work; suffering.
publishDate 2018
dc.date.none.fl_str_mv 2018-06-12
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Avaliado pelos pares
Avaliado pelos pares
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/4915
10.20873/2526-1487V3N2P44
url https://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/4915
identifier_str_mv 10.20873/2526-1487V3N2P44
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/4915/13233
dc.rights.driver.fl_str_mv Copyright (c) 2018 Claudia Maria Perrone, Anelise Schaurich dos Santos, Ana Cristina Garcia Dias
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2018 Claudia Maria Perrone, Anelise Schaurich dos Santos, Ana Cristina Garcia Dias
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal do Tocantins - UFT
publisher.none.fl_str_mv Universidade Federal do Tocantins - UFT
dc.source.none.fl_str_mv Trabalho (En)Cena; Vol. 3 No. 2 (2018): Revista Trabalho (En)Cena; 44-64
Trabalho (En)Cena; Vol. 3 Núm. 2 (2018): Revista Trabalho (En)Cena; 44-64
Trabalho (En)Cena; Vol. 3 No. 2 (2018): Revista Trabalho (En)Cena; 44-64
Trabalho (En)Cena; v. 3 n. 2 (2018): Revista Trabalho (En)Cena; 44-64
2526-1487
10.20873/2526-1487V3N2
reponame:Trabalho (En)Cena
instname:Universidade Federal do Tocantins (UFT)
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instname_str Universidade Federal do Tocantins (UFT)
instacron_str UFT
institution UFT
reponame_str Trabalho (En)Cena
collection Trabalho (En)Cena
repository.name.fl_str_mv Trabalho (En)Cena - Universidade Federal do Tocantins (UFT)
repository.mail.fl_str_mv
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