Estresse em motoristas de transporte coletivo urbano por ônibus
Autor(a) principal: | |
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Data de Publicação: | 2010 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Repositório Institucional da UFU |
Texto Completo: | https://repositorio.ufu.br/handle/123456789/17095 |
Resumo: | The stress at work has been too investigated in Brazil and abroad due to their harmful consequences to individuals and organizations. The profession of driver has already been identified as one of the most subject to the occurrence of stress. In view of these issues, the present study aimed to know which factors bus drivers consider as stressors at work, and also identify wheather they are under stress, and which are the symptoms and the stress phase they present. A sample with 134 drivers from two public transportation companies in Uberlandia, Minas Gerais, participated in this study, using as instrument an interview script composed by questions related to the perceived stress factors, to personal and professional data and the Lipp Inventory of Stress for Adults - ISSL. All data obtained have been entered into a spreadsheet SPSS for Windows program, version 17.0, for performing statistical analysis. The answers obtained with the interviews were subjected to content analysis, getting seven categories of stressors, among them "traffic", "social relationships" and "pressure of time" were predominant. Personal and professional data were correlated with data about stress using statistical analysis through Pearson correlation and Chi-square. The analysis by the Pearson coefficient showed that the greater the time in the current company, more symptoms of stress were reported. The associations obtained with Chi-square only were significantly to those who responded positively to the questions "Are you experiencing a problem outside the work situation that is causing your stress?" and/or "Have you ever had any health problem due to your work?" Further the subjects that have pointed the categories Low power" and "Social relationships" represented a proportional greater stress than those who haven t. The index of stress presented by the sample was 34,3%, and that was considered comparatively low. Among the drivers who have stress, the resistance phase and the psychological symptoms were predominant. It is suggested that future research investigate the specific working conditions of Uberlândia and the public transportation companies of the city. |
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2016-06-22T18:47:52Z2010-09-302016-06-22T18:47:52Z2010-06-29TAVARES, Flávia de Andrade. Estresse em motoristas de transporte coletivo urbano por ônibus. 2010. 88 f. Dissertação (Mestrado em Ciências Humanas) - Universidade Federal de Uberlândia, Uberlândia, 2010.https://repositorio.ufu.br/handle/123456789/17095The stress at work has been too investigated in Brazil and abroad due to their harmful consequences to individuals and organizations. The profession of driver has already been identified as one of the most subject to the occurrence of stress. In view of these issues, the present study aimed to know which factors bus drivers consider as stressors at work, and also identify wheather they are under stress, and which are the symptoms and the stress phase they present. A sample with 134 drivers from two public transportation companies in Uberlandia, Minas Gerais, participated in this study, using as instrument an interview script composed by questions related to the perceived stress factors, to personal and professional data and the Lipp Inventory of Stress for Adults - ISSL. All data obtained have been entered into a spreadsheet SPSS for Windows program, version 17.0, for performing statistical analysis. The answers obtained with the interviews were subjected to content analysis, getting seven categories of stressors, among them "traffic", "social relationships" and "pressure of time" were predominant. Personal and professional data were correlated with data about stress using statistical analysis through Pearson correlation and Chi-square. The analysis by the Pearson coefficient showed that the greater the time in the current company, more symptoms of stress were reported. The associations obtained with Chi-square only were significantly to those who responded positively to the questions "Are you experiencing a problem outside the work situation that is causing your stress?" and/or "Have you ever had any health problem due to your work?" Further the subjects that have pointed the categories Low power" and "Social relationships" represented a proportional greater stress than those who haven t. The index of stress presented by the sample was 34,3%, and that was considered comparatively low. Among the drivers who have stress, the resistance phase and the psychological symptoms were predominant. It is suggested that future research investigate the specific working conditions of Uberlândia and the public transportation companies of the city.O estresse no trabalho tem sido tema bastante pesquisado no Brasil e no exterior devido às suas conseqüências nocivas aos indivíduos e às organizações. A profissão de motorista já foi identificada como uma das mais sujeitas à ocorrência do estresse. Tendo em vista estas questões, o presente estudo visou conhecer quais os fatores considerados pelos motoristas de ônibus urbano como geradores de estresse no trabalho, assim como identificar se os mesmos estão sob estresse, qual a sintomatologia presente e a fase de estresse em que os sujeitos se encontram. Uma amostra com 134 motoristas de duas empresas de transporte coletivo de Uberlândia, Minas Gerais, participou do estudo utilizando-se como instrumento um roteiro de entrevista composto de questões a respeito dos fatores percebidos de estresse, um questionário de dados pessoais e profissionais e o Inventário de Stress para Adultos de Lipp - ISSL. Todos os dados obtidos foram digitados em uma planilha do programa SPSS for Windows, versão 17.0, para realização de análises estatísticas. As respostas obtidas com as entrevistas foram submetidas à análise de conteúdo obtendo-se sete categorias de fatores estressores, entre as quais se sobressaíram Trânsito , Relacionamentos sociais e Pressão do tempo . Os dados pessoais e profissionais foram correlacionados com os dados a respeito do estresse utilizando-se análise estatística por meio de correlações de Pearson e Qui-quadrado. As análises através do coeficiente r de Pearson revelaram que quanto maior o tempo de trabalho na empresa atual, maior a quantidade de sintomas de estresse relatados. As associações obtidas com o Qui-quadrado em relação aos dados pessoais e profissionais só foram significativas para quem respondeu afirmativamente às perguntas Está passando por algum problema fora da situação de trabalho que esteja lhe causando estresse? e Você já teve algum problema de saúde devido ao seu trabalho? . Também os sujeitos que citaram as categorias de estressores Baixo poder de decisão e Relacionamentos sociais representaram uma proporção maior de estresse do que os que não citaram. O índice de estresse apresentado pela amostra foi de 34,3%, considerado comparativamente baixo. Dentre os motoristas que apresentaram estresse predominou a fase de resistência e a sintomatologia psicológica. Sugere-se que futuras pesquisas investiguem as condições de trabalho específicas de Uberlândia e das empresas de transporte da cidade.Mestre em Psicologia Aplicadaapplication/pdfporUniversidade Federal de UberlândiaPrograma de Pós-graduação em PsicologiaUFUBRCiências HumanasEstresse ocupacionalEstressores ocupacionaisMotorista de ônibus urbanoMotoristas de ônibus - Stress ocupacionalStress ocupacionalMotoristas de ônibus - Uberlândia (MG)Occupational stressOccupational stressorsUrban bus driverCNPQ::CIENCIAS HUMANAS::PSICOLOGIAEstresse em motoristas de transporte coletivo urbano por ônibusinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisColeta, Marilia Ferreira Delahttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4787993D0Oliveira, Aurea de Fátimahttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4762378D6Murta, Sheila Giardinihttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4798937U2http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4219646P2Tavares, Flávia de Andradeinfo:eu-repo/semantics/openAccessreponame:Repositório Institucional da UFUinstname:Universidade Federal de Uberlândia (UFU)instacron:UFUTHUMBNAILDiss Flavia.pdf.jpgDiss Flavia.pdf.jpgGenerated Thumbnailimage/jpeg1334https://repositorio.ufu.br/bitstream/123456789/17095/3/Diss%20Flavia.pdf.jpgc7d3338075080a20779a12fd54084adeMD53ORIGINALDiss Flavia.pdfapplication/pdf1140625https://repositorio.ufu.br/bitstream/123456789/17095/1/Diss%20Flavia.pdfd6ca62743ddcf9ebbedcfaed8c54367bMD51TEXTDiss Flavia.pdf.txtDiss Flavia.pdf.txtExtracted texttext/plain152029https://repositorio.ufu.br/bitstream/123456789/17095/2/Diss%20Flavia.pdf.txt1ba453bc8e55e0486ddc923aa3b20f42MD52123456789/170952017-07-19 11:04:44.818oai:repositorio.ufu.br:123456789/17095Repositório InstitucionalONGhttp://repositorio.ufu.br/oai/requestdiinf@dirbi.ufu.bropendoar:2017-07-19T14:04:44Repositório Institucional da UFU - Universidade Federal de Uberlândia (UFU)false |
dc.title.por.fl_str_mv |
Estresse em motoristas de transporte coletivo urbano por ônibus |
title |
Estresse em motoristas de transporte coletivo urbano por ônibus |
spellingShingle |
Estresse em motoristas de transporte coletivo urbano por ônibus Tavares, Flávia de Andrade Estresse ocupacional Estressores ocupacionais Motorista de ônibus urbano Motoristas de ônibus - Stress ocupacional Stress ocupacional Motoristas de ônibus - Uberlândia (MG) Occupational stress Occupational stressors Urban bus driver CNPQ::CIENCIAS HUMANAS::PSICOLOGIA |
title_short |
Estresse em motoristas de transporte coletivo urbano por ônibus |
title_full |
Estresse em motoristas de transporte coletivo urbano por ônibus |
title_fullStr |
Estresse em motoristas de transporte coletivo urbano por ônibus |
title_full_unstemmed |
Estresse em motoristas de transporte coletivo urbano por ônibus |
title_sort |
Estresse em motoristas de transporte coletivo urbano por ônibus |
author |
Tavares, Flávia de Andrade |
author_facet |
Tavares, Flávia de Andrade |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Coleta, Marilia Ferreira Dela |
dc.contributor.advisor1Lattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4787993D0 |
dc.contributor.referee1.fl_str_mv |
Oliveira, Aurea de Fátima |
dc.contributor.referee1Lattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4762378D6 |
dc.contributor.referee2.fl_str_mv |
Murta, Sheila Giardini |
dc.contributor.referee2Lattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4798937U2 |
dc.contributor.authorLattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4219646P2 |
dc.contributor.author.fl_str_mv |
Tavares, Flávia de Andrade |
contributor_str_mv |
Coleta, Marilia Ferreira Dela Oliveira, Aurea de Fátima Murta, Sheila Giardini |
dc.subject.por.fl_str_mv |
Estresse ocupacional Estressores ocupacionais Motorista de ônibus urbano Motoristas de ônibus - Stress ocupacional Stress ocupacional Motoristas de ônibus - Uberlândia (MG) |
topic |
Estresse ocupacional Estressores ocupacionais Motorista de ônibus urbano Motoristas de ônibus - Stress ocupacional Stress ocupacional Motoristas de ônibus - Uberlândia (MG) Occupational stress Occupational stressors Urban bus driver CNPQ::CIENCIAS HUMANAS::PSICOLOGIA |
dc.subject.eng.fl_str_mv |
Occupational stress Occupational stressors Urban bus driver |
dc.subject.cnpq.fl_str_mv |
CNPQ::CIENCIAS HUMANAS::PSICOLOGIA |
description |
The stress at work has been too investigated in Brazil and abroad due to their harmful consequences to individuals and organizations. The profession of driver has already been identified as one of the most subject to the occurrence of stress. In view of these issues, the present study aimed to know which factors bus drivers consider as stressors at work, and also identify wheather they are under stress, and which are the symptoms and the stress phase they present. A sample with 134 drivers from two public transportation companies in Uberlandia, Minas Gerais, participated in this study, using as instrument an interview script composed by questions related to the perceived stress factors, to personal and professional data and the Lipp Inventory of Stress for Adults - ISSL. All data obtained have been entered into a spreadsheet SPSS for Windows program, version 17.0, for performing statistical analysis. The answers obtained with the interviews were subjected to content analysis, getting seven categories of stressors, among them "traffic", "social relationships" and "pressure of time" were predominant. Personal and professional data were correlated with data about stress using statistical analysis through Pearson correlation and Chi-square. The analysis by the Pearson coefficient showed that the greater the time in the current company, more symptoms of stress were reported. The associations obtained with Chi-square only were significantly to those who responded positively to the questions "Are you experiencing a problem outside the work situation that is causing your stress?" and/or "Have you ever had any health problem due to your work?" Further the subjects that have pointed the categories Low power" and "Social relationships" represented a proportional greater stress than those who haven t. The index of stress presented by the sample was 34,3%, and that was considered comparatively low. Among the drivers who have stress, the resistance phase and the psychological symptoms were predominant. It is suggested that future research investigate the specific working conditions of Uberlândia and the public transportation companies of the city. |
publishDate |
2010 |
dc.date.available.fl_str_mv |
2010-09-30 2016-06-22T18:47:52Z |
dc.date.issued.fl_str_mv |
2010-06-29 |
dc.date.accessioned.fl_str_mv |
2016-06-22T18:47:52Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
TAVARES, Flávia de Andrade. Estresse em motoristas de transporte coletivo urbano por ônibus. 2010. 88 f. Dissertação (Mestrado em Ciências Humanas) - Universidade Federal de Uberlândia, Uberlândia, 2010. |
dc.identifier.uri.fl_str_mv |
https://repositorio.ufu.br/handle/123456789/17095 |
identifier_str_mv |
TAVARES, Flávia de Andrade. Estresse em motoristas de transporte coletivo urbano por ônibus. 2010. 88 f. Dissertação (Mestrado em Ciências Humanas) - Universidade Federal de Uberlândia, Uberlândia, 2010. |
url |
https://repositorio.ufu.br/handle/123456789/17095 |
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info:eu-repo/semantics/openAccess |
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openAccess |
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application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal de Uberlândia |
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Programa de Pós-graduação em Psicologia |
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UFU |
dc.publisher.country.fl_str_mv |
BR |
dc.publisher.department.fl_str_mv |
Ciências Humanas |
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Universidade Federal de Uberlândia |
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