Sistema de gestão ambiental para o setor hoteleiro
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Biblioteca Digital de Teses e Dissertações da UNIGRANRIO |
Texto Completo: | http://localhost:8080/tede/handle/tede/193 |
Resumo: | The hotel industry is essential for, together with transport systems, food services and the tourist attraction, to enable the development of tourism anywhere. As the paradigm of this century, it is intended to develop sustainable tourism, that is, that meets the current needs of tourists and tourist regions and at the same time protects and fosters opportunities for the future. Therefore, the hotel activity must also be environmentally sustainable and to achieve this goal it is necessary to manage this activity through an environmental management system, understood as part of the global management system of an organization that includes all Their characteristics for satisfactory environmental performance. A review of the technical literature on the subject has shown that few scientific works are designed to study this system, thus characterizing a gap to be explored. The objectives of this dissertation are to propose an Environmental Management System for the hotel industry following the guidelines of the international standard ISO 14001 and also to develop field studies in an attempt to characterize the distance of the management currently applied by the sector with the proposed Environmental Management System. The first part of the objective, by its theoretical characteristic, is based on a documentary and descriptive methodology, while the analyzed cases have a qualitative-quantitative nature. As results obtained from this dissertation we have a widely applicable Environmental Management System and the confirmation that the hotels studied, located in Rio de Janeiro, 3 stars and independent still need to design policies, plans and environmental programs that include the anthropic environment to achieve The environmental sustainability of the hotel industry. |
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Sinay, Maria Cristina Fogliatti deSinay, Maria Cristina Fogliatti deZouain, Deborah MoraesCampos, Vânia Barcellos GouvêaPassos, Fábio Vinícius de Araújo2018-07-04T19:52:02Z2017-03-30PASSOS, Fábio Vinícius de Araújo. Sistema de gestão ambiental para o setor hoteleiro. 2017. 86 f. Dissertação (Mestrado em Administração) - Universidade do Grande Rio, Rio de Janeiro, 2017.http://localhost:8080/tede/handle/tede/193The hotel industry is essential for, together with transport systems, food services and the tourist attraction, to enable the development of tourism anywhere. As the paradigm of this century, it is intended to develop sustainable tourism, that is, that meets the current needs of tourists and tourist regions and at the same time protects and fosters opportunities for the future. Therefore, the hotel activity must also be environmentally sustainable and to achieve this goal it is necessary to manage this activity through an environmental management system, understood as part of the global management system of an organization that includes all Their characteristics for satisfactory environmental performance. A review of the technical literature on the subject has shown that few scientific works are designed to study this system, thus characterizing a gap to be explored. The objectives of this dissertation are to propose an Environmental Management System for the hotel industry following the guidelines of the international standard ISO 14001 and also to develop field studies in an attempt to characterize the distance of the management currently applied by the sector with the proposed Environmental Management System. The first part of the objective, by its theoretical characteristic, is based on a documentary and descriptive methodology, while the analyzed cases have a qualitative-quantitative nature. As results obtained from this dissertation we have a widely applicable Environmental Management System and the confirmation that the hotels studied, located in Rio de Janeiro, 3 stars and independent still need to design policies, plans and environmental programs that include the anthropic environment to achieve The environmental sustainability of the hotel industry.O setor hoteleiro é essencial para, junto ao sistemas de transporte, aos serviços de alimentação e ao atrativo turístico, viabilizar o desenvolvimento do turismo em qualquer lugar. Como é paradigma deste século, pretende-se desenvolver um turismo sustentável, ou seja, aquele que atende as necessidades atuais dos turistas e das regiões turísticas e ao mesmo tempo protege e fomenta as oportunidades para o futuro. Assim sendo, a atividade hoteleira também deve ser ambientalmente sustentável e para alcançar esta meta se faz necessário gerir esta atividade por meio de um sistema de gestão ambiental, entendido este como parte do sistema de gestão global de uma organização que inclui todas as suas características visando um desempenho ambiental satisfatório. Uma revisão da literatura técnica sobre o assunto mostrou que são poucos os trabalhos científicos que se destinam a estudar esse sistema caracterizando, assim, uma lacuna a ser explorada. Os objetivos desta dissertação são propor um Sistema de Gestão Ambiental para o setor hoteleiro seguindo as diretrizes da norma internacional ISO 14001 e também desenvolver estudos de campo na tentativa de caracterizar o distanciamento da gestão atualmente aplicada pelo setor com o Sistema de Gestão Ambiental proposto. A primeira parte do objetivo, por sua característica teórica, se apoiam em uma metodologia documental e descritiva, enquanto os casos analisados tem natureza quali-quantitativa. Como resultados obtidos desta dissertação tem-se um Sistema de Gestão Ambiental amplamente aplicável e a confirmação de que os hotéis estudados, localizados no Rio de Janeiro, 3 estrelas e independentes ainda precisam desenhar políticas, planos e programas ambientais que incluam o meio antrópico para alcançar a sustentabilidade ambiental da hotelaria.Submitted by Janser dos Santos Nascimento (janser.nascimento@unigranrio.com.br) on 2018-07-04T19:52:01Z No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Fabio Vinicius de Araujo Passos.pdf: 479328 bytes, checksum: 5d4831d222e2b3fb97717af06d17bbd0 (MD5)Made available in DSpace on 2018-07-04T19:52:02Z (GMT). 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dc.title.por.fl_str_mv |
Sistema de gestão ambiental para o setor hoteleiro |
title |
Sistema de gestão ambiental para o setor hoteleiro |
spellingShingle |
Sistema de gestão ambiental para o setor hoteleiro Passos, Fábio Vinícius de Araújo Administração Gestão ambiental Hotéis ADMINISTRAÇÃO |
title_short |
Sistema de gestão ambiental para o setor hoteleiro |
title_full |
Sistema de gestão ambiental para o setor hoteleiro |
title_fullStr |
Sistema de gestão ambiental para o setor hoteleiro |
title_full_unstemmed |
Sistema de gestão ambiental para o setor hoteleiro |
title_sort |
Sistema de gestão ambiental para o setor hoteleiro |
author |
Passos, Fábio Vinícius de Araújo |
author_facet |
Passos, Fábio Vinícius de Araújo |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Sinay, Maria Cristina Fogliatti de |
dc.contributor.referee1.fl_str_mv |
Sinay, Maria Cristina Fogliatti de |
dc.contributor.referee2.fl_str_mv |
Zouain, Deborah Moraes |
dc.contributor.referee3.fl_str_mv |
Campos, Vânia Barcellos Gouvêa |
dc.contributor.author.fl_str_mv |
Passos, Fábio Vinícius de Araújo |
contributor_str_mv |
Sinay, Maria Cristina Fogliatti de Sinay, Maria Cristina Fogliatti de Zouain, Deborah Moraes Campos, Vânia Barcellos Gouvêa |
dc.subject.por.fl_str_mv |
Administração Gestão ambiental Hotéis |
topic |
Administração Gestão ambiental Hotéis ADMINISTRAÇÃO |
dc.subject.cnpq.fl_str_mv |
ADMINISTRAÇÃO |
description |
The hotel industry is essential for, together with transport systems, food services and the tourist attraction, to enable the development of tourism anywhere. As the paradigm of this century, it is intended to develop sustainable tourism, that is, that meets the current needs of tourists and tourist regions and at the same time protects and fosters opportunities for the future. Therefore, the hotel activity must also be environmentally sustainable and to achieve this goal it is necessary to manage this activity through an environmental management system, understood as part of the global management system of an organization that includes all Their characteristics for satisfactory environmental performance. A review of the technical literature on the subject has shown that few scientific works are designed to study this system, thus characterizing a gap to be explored. The objectives of this dissertation are to propose an Environmental Management System for the hotel industry following the guidelines of the international standard ISO 14001 and also to develop field studies in an attempt to characterize the distance of the management currently applied by the sector with the proposed Environmental Management System. The first part of the objective, by its theoretical characteristic, is based on a documentary and descriptive methodology, while the analyzed cases have a qualitative-quantitative nature. As results obtained from this dissertation we have a widely applicable Environmental Management System and the confirmation that the hotels studied, located in Rio de Janeiro, 3 stars and independent still need to design policies, plans and environmental programs that include the anthropic environment to achieve The environmental sustainability of the hotel industry. |
publishDate |
2017 |
dc.date.issued.fl_str_mv |
2017-03-30 |
dc.date.accessioned.fl_str_mv |
2018-07-04T19:52:02Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
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info:eu-repo/semantics/masterThesis |
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publishedVersion |
dc.identifier.citation.fl_str_mv |
PASSOS, Fábio Vinícius de Araújo. Sistema de gestão ambiental para o setor hoteleiro. 2017. 86 f. Dissertação (Mestrado em Administração) - Universidade do Grande Rio, Rio de Janeiro, 2017. |
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http://localhost:8080/tede/handle/tede/193 |
identifier_str_mv |
PASSOS, Fábio Vinícius de Araújo. Sistema de gestão ambiental para o setor hoteleiro. 2017. 86 f. Dissertação (Mestrado em Administração) - Universidade do Grande Rio, Rio de Janeiro, 2017. |
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Universidade do Grande Rio |
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Programa de Pós-Graduacão em Administração |
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UNIGRANRIO |
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Brasil |
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Universidade do Grande Rio |
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