Assessing risk of medication errors: a case study in a teaching hospital

Detalhes bibliográficos
Autor(a) principal: Saut, Ana Maria
Data de Publicação: 2017
Outros Autores: Terra, Jose Daniel Rodrigues, Berssaneti, Fernando Tobal, Martins, Marcelo Ramos
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista Gestão & Saúde (Brasília)
Texto Completo: https://periodicos.unb.br/index.php/rgs/article/view/10327
Resumo: In the health care process, patients are subjected to different hazards. Medication error is one of the most frequent causes of adverse events in hospitals. A risk assessment can provide evidence for the development of an action plan to mitigate, reduce or eliminate these hazards. The objective is to evaluate the risks to patients in the process of drug administration in a university hospital. A case study was carried out in a Brazilian teaching hospital with the use of the Failure Modes and Effects Analysis (FMEA) technique. Failures considered as high risks to cause adverse events to patients are exchange of drugs delivered for dispensing, drug identified with the wrong label at the unitization process, lack of prescription standard for dose abbreviation, patient exchange due to inattention or name similarity, request for emergency care without prescription, and drug sent on the wrong shift. The use of FMEA was suitable for the identification and prioritization of risks, providing a basis to develop an action plan to enhance safety.
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spelling Assessing risk of medication errors: a case study in a teaching hospitalAssessing risk of medication errors: a case study in a teaching hospitalTemas Livres em SaúdeIn the health care process, patients are subjected to different hazards. Medication error is one of the most frequent causes of adverse events in hospitals. A risk assessment can provide evidence for the development of an action plan to mitigate, reduce or eliminate these hazards. The objective is to evaluate the risks to patients in the process of drug administration in a university hospital. A case study was carried out in a Brazilian teaching hospital with the use of the Failure Modes and Effects Analysis (FMEA) technique. Failures considered as high risks to cause adverse events to patients are exchange of drugs delivered for dispensing, drug identified with the wrong label at the unitization process, lack of prescription standard for dose abbreviation, patient exchange due to inattention or name similarity, request for emergency care without prescription, and drug sent on the wrong shift. The use of FMEA was suitable for the identification and prioritization of risks, providing a basis to develop an action plan to enhance safety.En el proceso de atención de la salud,los pacientes están sujetas a diferentespeligros. El error de medicación es unade las causas más frecuentes de loseventos adversos que ocurren en loshospitales. La evaluación del riesgopuede apoyar el desarrollo de un plan deacción para mitigar, reducir o eliminarestos peligros. El objetivo es evaluar losriesgos para los pacientes en el procesode administración de medicamentos enun hospital universitario. Se llevó acabo en un estudio de caso en unhospital universitario, que se encuentraen Brasil, y la técnica utilizada fue loFailure Modes and Effects Analysis(FMEA). Las fallas de alto riesgo quepueden causar un efecto adverso para elpaciente son: intercambio deadministración de fármacos paradispensar, drogas identificado con laetiqueta equivocada en procesounitarización, la falta de norma paraacortar la dosis en la prescripción,paciente de cambio por falta de atencióno nombre similar, solicitud de atenciónde emergencia sin receta y elintercambio de turno para enviar ladroga. El uso de la herramienta esadecuado para la identificación ypriorización de los riesgos, lo quepermite el desarrollo de un plan deacciones de mejora para hacer elproceso más seguro.Nos processos de cuidados da saúde, ospacientes estão sujeitos a diferentesperigos. O erro de medicação é uma dascausas de maior frequência dos eventosadversos que ocorrem nos hospitais.Uma avaliação de riscos pode subsidiara elaboração de um plano de ação paramitigar, reduzir ou eliminar essesperigos. O objetivo é avaliar os riscosaos pacientes no processo deadministração de medicamentos em umhospital universitário. Foi realizado emestudo de caso em um hospital universitário, localizado no Brasil, e atécnica utilizada foi Failure Modes andEffects Analysis (FMEA). As falhascom risco alto que podem ocasionar umevento adverso ao paciente são: troca demedicamentos na entrega paradispensação, medicamento identificadocom a etiqueta errada no processo deunitarização, falta de padrão paraabreviatura da dose na prescrição, trocado paciente por desatenção ousemelhança do nome, solicitação paraatendimento de emergência semprescrição e medicamento enviado noturno errado. O uso da ferramenta foiadequado para identificação epriorização dos riscos, possibilitando aelaboração de um plano de ações demelhoria para tornar o processo maisseguro.Universidade de Brasilia2017-09-29info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.unb.br/index.php/rgs/article/view/10327ELECTRONIC JOURNAL MANAGEMENT AND HEALTH; Vol. 8 No. 3 (2017): Setembro - Dezembro; 539-555Revista Gestão & Saúde; v. 8 n. 3 (2017): Setembro - Dezembro; 539-5551982-4785reponame:Revista Gestão & Saúde (Brasília)instname:Universidade de Brasília (UnB)instacron:UNBporhttps://periodicos.unb.br/index.php/rgs/article/view/10327/9111Saut, Ana MariaTerra, Jose Daniel RodriguesBerssaneti, Fernando TobalMartins, Marcelo Ramosinfo:eu-repo/semantics/openAccess2019-11-08T20:18:57Zoai:ojs.pkp.sfu.ca:article/10327Revistahttp://periodicos.unb.br/index.php/rgs/index/PUBhttps://periodicos.unb.br/index.php/rgs/oaigestaoesaude@unb.br||1982-47851982-4785opendoar:2019-11-08T20:18:57Revista Gestão & Saúde (Brasília) - Universidade de Brasília (UnB)false
dc.title.none.fl_str_mv Assessing risk of medication errors: a case study in a teaching hospital
Assessing risk of medication errors: a case study in a teaching hospital
title Assessing risk of medication errors: a case study in a teaching hospital
spellingShingle Assessing risk of medication errors: a case study in a teaching hospital
Saut, Ana Maria
Temas Livres em Saúde
title_short Assessing risk of medication errors: a case study in a teaching hospital
title_full Assessing risk of medication errors: a case study in a teaching hospital
title_fullStr Assessing risk of medication errors: a case study in a teaching hospital
title_full_unstemmed Assessing risk of medication errors: a case study in a teaching hospital
title_sort Assessing risk of medication errors: a case study in a teaching hospital
author Saut, Ana Maria
author_facet Saut, Ana Maria
Terra, Jose Daniel Rodrigues
Berssaneti, Fernando Tobal
Martins, Marcelo Ramos
author_role author
author2 Terra, Jose Daniel Rodrigues
Berssaneti, Fernando Tobal
Martins, Marcelo Ramos
author2_role author
author
author
dc.contributor.author.fl_str_mv Saut, Ana Maria
Terra, Jose Daniel Rodrigues
Berssaneti, Fernando Tobal
Martins, Marcelo Ramos
dc.subject.por.fl_str_mv Temas Livres em Saúde
topic Temas Livres em Saúde
description In the health care process, patients are subjected to different hazards. Medication error is one of the most frequent causes of adverse events in hospitals. A risk assessment can provide evidence for the development of an action plan to mitigate, reduce or eliminate these hazards. The objective is to evaluate the risks to patients in the process of drug administration in a university hospital. A case study was carried out in a Brazilian teaching hospital with the use of the Failure Modes and Effects Analysis (FMEA) technique. Failures considered as high risks to cause adverse events to patients are exchange of drugs delivered for dispensing, drug identified with the wrong label at the unitization process, lack of prescription standard for dose abbreviation, patient exchange due to inattention or name similarity, request for emergency care without prescription, and drug sent on the wrong shift. The use of FMEA was suitable for the identification and prioritization of risks, providing a basis to develop an action plan to enhance safety.
publishDate 2017
dc.date.none.fl_str_mv 2017-09-29
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.unb.br/index.php/rgs/article/view/10327
url https://periodicos.unb.br/index.php/rgs/article/view/10327
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.unb.br/index.php/rgs/article/view/10327/9111
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade de Brasilia
publisher.none.fl_str_mv Universidade de Brasilia
dc.source.none.fl_str_mv ELECTRONIC JOURNAL MANAGEMENT AND HEALTH; Vol. 8 No. 3 (2017): Setembro - Dezembro; 539-555
Revista Gestão & Saúde; v. 8 n. 3 (2017): Setembro - Dezembro; 539-555
1982-4785
reponame:Revista Gestão & Saúde (Brasília)
instname:Universidade de Brasília (UnB)
instacron:UNB
instname_str Universidade de Brasília (UnB)
instacron_str UNB
institution UNB
reponame_str Revista Gestão & Saúde (Brasília)
collection Revista Gestão & Saúde (Brasília)
repository.name.fl_str_mv Revista Gestão & Saúde (Brasília) - Universidade de Brasília (UnB)
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