The records management associated with business process modeling: interdisciplinary practices in information retrieval system’s specification

• Autor(a) principal: Teixeira, Livia Marangon Duffles
• Data de Publicação: 2019
• Outros Autores: Aganette, Elisângela Cristina
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Brazilian Journal of Information Science
• Texto Completo: https://revistas.marilia.unesp.br/index.php/bjis/article/view/7960
• topic: Gestão de Documentos; Gestão de Informações; Gestão de Processos de Negócios; Procedimentos Arquivísticos; Profissional da Informação; records management; information management; business process management; document flow; archival procedures; information professional

The technological and informational scenario of contemporary society has demanded from the information professionals diversified knowledge to be applied in different perspectives, especially in contexts that involve the improvement of corporate processes. In the meantime, managing documents and information is a prerequisite in process mapping and modeling projects, since they support activities and  record  all  legal  and  regulatory  information  in the context. This work presents a stage of the Aurus Project. The  purpose  of  the  Project  was  to  specify  the  requirements for  the  development  of  an  information  retrieval  system.  The step  here  presented  presents  the  follow-up  of  Information Science  professionals  during  the  business  process  modeling activities performed by Computer Science professionals. The skills and abilities of the information professional developed at the stage, initially little recognized, resulted in documentary modeling of the process, impacting greatly on the final product of the Project. The results show the importance of interdisciplinarity by linking the practice of documentary studies to the specification of requirements of a management technology, besides demonstrating the applicability of the practice to other organizational contexts