A study with authorities monitoring the electronic system of the citizen information service (e-sic): profile of managers
Autor(a) principal: | |
---|---|
Data de Publicação: | 2021 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por eng |
Título da fonte: | Revista Digital de Biblioteconomia e Ciência da Informação |
Texto Completo: | https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661523 |
Resumo: | Introduction: Considered an attribute of a more democratic, egalitarian and fair contemporary society, access to information is a constitutionally guaranteed right for every citizen. Objective: Therefore, this study was conducted with professionals linked to the Electronic System of the Citizen Information Service (e-SIC), with the purpose of knowing the profile of the manager of this service, as well as his/her satisfaction in relation to the performance of his/her professional duties in this work environment. Methodology: As for the methodological procedures, the research is characterized by its nature, predominantly qualitative of the descriptive type. The data were collected by means of questionnaires. Results: Among the objectives achieved in the survey, the profile of the professionals responsible for the management of e-SIC stands out: most of them are between 41 and 50 years old, are female, belong to different professions, such as lawyer and delegate, and work from one to two years in this work environment. Conclusion: It has also been found that, despite the barriers encountered, the e-SIC managers perform their functions satisfactorily and consider the System as a power tool between society and the public sector, which enables more control and social communication and contributes significantly to the population. |
id |
UNICAMP-4_56ab2488db195da3d50e859cdbfd5f9f |
---|---|
oai_identifier_str |
oai:ojs.periodicos.sbu.unicamp.br:article/8661523 |
network_acronym_str |
UNICAMP-4 |
network_name_str |
Revista Digital de Biblioteconomia e Ciência da Informação |
repository_id_str |
|
spelling |
A study with authorities monitoring the electronic system of the citizen information service (e-sic): profile of managersUm estudo com autoridades de monitoramento do sistema eletrônico do serviço de informação ao cidadão (e-sic): perfil dos gestores Sistema Eletrônico do Serviço de Informação ao Cidadãoe-SICEstudos de usuáriosPerfil do gestor do Sistema de Informação ao CidadãoLei de Acesso à InformaçãoElectronic System of the Citizen Information Servicee-SICUser studiesCitizen information system manager profileAccess to information actIntroduction: Considered an attribute of a more democratic, egalitarian and fair contemporary society, access to information is a constitutionally guaranteed right for every citizen. Objective: Therefore, this study was conducted with professionals linked to the Electronic System of the Citizen Information Service (e-SIC), with the purpose of knowing the profile of the manager of this service, as well as his/her satisfaction in relation to the performance of his/her professional duties in this work environment. Methodology: As for the methodological procedures, the research is characterized by its nature, predominantly qualitative of the descriptive type. The data were collected by means of questionnaires. Results: Among the objectives achieved in the survey, the profile of the professionals responsible for the management of e-SIC stands out: most of them are between 41 and 50 years old, are female, belong to different professions, such as lawyer and delegate, and work from one to two years in this work environment. Conclusion: It has also been found that, despite the barriers encountered, the e-SIC managers perform their functions satisfactorily and consider the System as a power tool between society and the public sector, which enables more control and social communication and contributes significantly to the population.Introdução: Considerado atributo de uma sociedade contemporânea mais democrática, igualitária e justa, o acesso à informação é um direito constitucionalmente garantido a todo cidadão. Objetivo: Assim, este estudo foi realizado com profissionais vinculados ao Sistema Eletrônico do Serviço de Informação ao Cidadão (e-SIC), objetivando conhecer o perfil do (a) gestor (a) desse serviço, bem como sua satisfação em relação ao desempenho de suas funções profissionais nesse ambiente de trabalho. Metodologia: Quanto aos procedimentos metodológicos, a pesquisa caracteriza-se por sua natureza, predominantemente, qualitativa do tipo descritiva. Os dados foram coletados por meio de questionários. Resultados: Entre os objetivos alcançados na pesquisa, destaca-se o perfil dos profissionais responsáveis pelo gerenciamento do e-SIC: a maioria tem entre 41 e 50 anos, é do sexo feminino, pertence a diferentes profissões, como, por exemplo, advogado e delegado, e atua de um a dois anos nesse ambiente de trabalho. Conclusão: Verificou-se, também, que, apesar das barreiras encontradas, os (as) gestores (as) do e-SIC desempenham suas funções satisfatoriamente e consideram o Sistema como uma ferramenta de poder entre a sociedade e o setor público, o que possibilita mais controle e comunicação social e contribui significativamente com a população.Universidade Estadual de Campinas2021-01-23info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionTextoinfo:eu-repo/semantics/otherapplication/pdfapplication/pdfvideo/mp4https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/866152310.20396/rdbci.v19i00.8661523RDBCI: Digital Journal of Library and Information Science; Vol. 19 (2021): Countinous Publication; e021002RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação; v. 19 (2021): Publicação Contínua; e0210021678-765Xreponame:Revista Digital de Biblioteconomia e Ciência da Informaçãoinstname:Universidade Estadual de Campinas (UNICAMP)instacron:UNICAMPporenghttps://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661523/25846https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661523/25930https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661523/25931https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661523/26770Brazil; ContemporaryBrasil; ContemporâneoCopyright (c) 2021 Luciana de Morais, Eliane Bezerra Paivahttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessMorais, Luciana dePaiva, Eliane Bezerra 2023-01-04T18:23:58Zoai:ojs.periodicos.sbu.unicamp.br:article/8661523Revistahttps://periodicos.sbu.unicamp.br/ojs/index.php/rdbciPUBhttps://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/oaippec@unicamp.br||gilbfe@unicamp.br|| rdbci@unicamp.br|| danif@unicamp.br1678-765X1678-765Xopendoar:2023-05-22T10:16:29.479904Revista Digital de Biblioteconomia e Ciência da Informação - Universidade Estadual de Campinas (UNICAMP)false |
dc.title.none.fl_str_mv |
A study with authorities monitoring the electronic system of the citizen information service (e-sic): profile of managers Um estudo com autoridades de monitoramento do sistema eletrônico do serviço de informação ao cidadão (e-sic): perfil dos gestores |
title |
A study with authorities monitoring the electronic system of the citizen information service (e-sic): profile of managers |
spellingShingle |
A study with authorities monitoring the electronic system of the citizen information service (e-sic): profile of managers Morais, Luciana de Sistema Eletrônico do Serviço de Informação ao Cidadão e-SIC Estudos de usuários Perfil do gestor do Sistema de Informação ao Cidadão Lei de Acesso à Informação Electronic System of the Citizen Information Service e-SIC User studies Citizen information system manager profile Access to information act |
title_short |
A study with authorities monitoring the electronic system of the citizen information service (e-sic): profile of managers |
title_full |
A study with authorities monitoring the electronic system of the citizen information service (e-sic): profile of managers |
title_fullStr |
A study with authorities monitoring the electronic system of the citizen information service (e-sic): profile of managers |
title_full_unstemmed |
A study with authorities monitoring the electronic system of the citizen information service (e-sic): profile of managers |
title_sort |
A study with authorities monitoring the electronic system of the citizen information service (e-sic): profile of managers |
author |
Morais, Luciana de |
author_facet |
Morais, Luciana de Paiva, Eliane Bezerra |
author_role |
author |
author2 |
Paiva, Eliane Bezerra |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Morais, Luciana de Paiva, Eliane Bezerra |
dc.subject.por.fl_str_mv |
Sistema Eletrônico do Serviço de Informação ao Cidadão e-SIC Estudos de usuários Perfil do gestor do Sistema de Informação ao Cidadão Lei de Acesso à Informação Electronic System of the Citizen Information Service e-SIC User studies Citizen information system manager profile Access to information act |
topic |
Sistema Eletrônico do Serviço de Informação ao Cidadão e-SIC Estudos de usuários Perfil do gestor do Sistema de Informação ao Cidadão Lei de Acesso à Informação Electronic System of the Citizen Information Service e-SIC User studies Citizen information system manager profile Access to information act |
description |
Introduction: Considered an attribute of a more democratic, egalitarian and fair contemporary society, access to information is a constitutionally guaranteed right for every citizen. Objective: Therefore, this study was conducted with professionals linked to the Electronic System of the Citizen Information Service (e-SIC), with the purpose of knowing the profile of the manager of this service, as well as his/her satisfaction in relation to the performance of his/her professional duties in this work environment. Methodology: As for the methodological procedures, the research is characterized by its nature, predominantly qualitative of the descriptive type. The data were collected by means of questionnaires. Results: Among the objectives achieved in the survey, the profile of the professionals responsible for the management of e-SIC stands out: most of them are between 41 and 50 years old, are female, belong to different professions, such as lawyer and delegate, and work from one to two years in this work environment. Conclusion: It has also been found that, despite the barriers encountered, the e-SIC managers perform their functions satisfactorily and consider the System as a power tool between society and the public sector, which enables more control and social communication and contributes significantly to the population. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-01-23 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Texto info:eu-repo/semantics/other |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661523 10.20396/rdbci.v19i00.8661523 |
url |
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661523 |
identifier_str_mv |
10.20396/rdbci.v19i00.8661523 |
dc.language.iso.fl_str_mv |
por eng |
language |
por eng |
dc.relation.none.fl_str_mv |
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661523/25846 https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661523/25930 https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661523/25931 https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661523/26770 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2021 Luciana de Morais, Eliane Bezerra Paiva https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2021 Luciana de Morais, Eliane Bezerra Paiva https://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf application/pdf video/mp4 |
dc.coverage.none.fl_str_mv |
Brazil; Contemporary Brasil; Contemporâneo |
dc.publisher.none.fl_str_mv |
Universidade Estadual de Campinas |
publisher.none.fl_str_mv |
Universidade Estadual de Campinas |
dc.source.none.fl_str_mv |
RDBCI: Digital Journal of Library and Information Science; Vol. 19 (2021): Countinous Publication; e021002 RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação; v. 19 (2021): Publicação Contínua; e021002 1678-765X reponame:Revista Digital de Biblioteconomia e Ciência da Informação instname:Universidade Estadual de Campinas (UNICAMP) instacron:UNICAMP |
instname_str |
Universidade Estadual de Campinas (UNICAMP) |
instacron_str |
UNICAMP |
institution |
UNICAMP |
reponame_str |
Revista Digital de Biblioteconomia e Ciência da Informação |
collection |
Revista Digital de Biblioteconomia e Ciência da Informação |
repository.name.fl_str_mv |
Revista Digital de Biblioteconomia e Ciência da Informação - Universidade Estadual de Campinas (UNICAMP) |
repository.mail.fl_str_mv |
ppec@unicamp.br||gilbfe@unicamp.br|| rdbci@unicamp.br|| danif@unicamp.br |
_version_ |
1788167560220377088 |