The application of zotero software as a tool to support the practice of competitive intelligence

• Autor(a) principal: Rossi, Jandira Ferreira de Jesus
• Data de Publicação: 2012
• Outros Autores: Passarini, Luis Carlos, Faria, Leandro Innocentini Lopes de
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Digital de Biblioteconomia e Ciência da Informação
• Texto Completo: https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/1893
• topic: Competetive intelligence; Technological information; Zotero; Library science; information sciences; Inteligência competitiva; Informação tecnológica; Zotero; Biblioteconomia

In early 2000, the literature reported the impossibility of finding and using software for the collaborationand sharing through the Internet to support the practice of Competitive Inteligence (CI) in all of its cycle'sphases. However, there is software which can be applied in various phases. Nonetheless, the software lackwhen it comes to activities realized during the phases of collection and analyses which required humanreading of documents. Generally, the software is not able to analyze purely qualitative data in the cyclephases of CI. Because of this, it is important to study the ones which have a collaborative nature andunderstand how effective they can be for CI. This article reports a survey of software which potentially canaid in the works of CI, its selection by the NIT/Materiais from the UFSCar (São Carlos Federal University)and the application of the software Zotero by collectors and analysts. To evaluate Zotero, an experimentsimulating a project of CI was carried out with the use of the software and without it. The simulation hadthe participation of two groups from different locations which communicated only through the Internet. Theresults confirmed that the software Zotero effectively aided the collectors and analysts in their activities.