Capacidade Tecnológica e Inovação em Organizações de Serviços Intensivos em Conhecimento: evidências de institutos de pesquisa em Tecnologias da Informação e da Comunicação (TICs) no Brasil

• Autor(a) principal: Figueiredo, Paulo N.
• Data de Publicação: 2009
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Brasileira de Inovação (Online)
• Texto Completo: https://periodicos.sbu.unicamp.br/ojs/index.php/rbi/article/view/8648935
• topic: Technological Capability; Information and Communication Technologies (ICTs); Knowledge-intensive Business Services (KIBS); Industrial Innovation; O14; O32; O38; Capacidade tecnológica. Tecnologias da informação e da comunicação (TICs). Organizações de serviços intensivas em conhecimento (OSICs). Inovação industrial.; O14; O32; O38

Although there are several studies of innovation in the information and communication (ICT) industry, there still is a scarcity of studies on organisationlevel technological capability in the ICTs sector in the context of late-industrialisation. This article examines types and levels of technological capability in a sample of 18 ICTs institutes in Brazil that are studied here as knowledge-intensive business services (KIBS). The article draws on first-hand empirical evidence gathered on the basis of extensive fieldwork. The study found a variety of capabilities for specific technological functions, not only across the sampled organisations, but also within them. It also found a diversity of intra-organization learning processes and inter-organisational links with other innovation system organisations. These were examined here as key sources of technological capabilities. By applying metrics that capture nuances of types and levels of technological capabilities and their key sources, this study offers a realistic perspective on innovation in a relevant part of the ICT industry in Brazil. At least within the context of this sample, and considering the limitations of this study, the evidence here points out to a positive response from these institutes to the incentive regime that was set up during the early-1990s (the new ICT Law). Such evidence, in turn, is important to clarify and support the design and implementation of strategies to speed up innovation and strengthen the competitiveness of this industrial sector in Brazil.