The importance of marketing for micro and small enterprises

Detalhes bibliográficos
Autor(a) principal: Nyland, Joana Josiane Andriotte Oliveira Lima
Data de Publicação: 2023
Tipo de documento: Artigo
Idioma: por
Título da fonte: Research, Society and Development
Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/39905
Resumo: The MSME business marketing process includes two main aspects, such as networking and word of mouth communication. Networking for business activities means that companies come together with a common goal, working together and cooperating by sharing ideas, knowledge, resources and technology. In this way, the present work has as main objective to demonstrate the importance of marketing for the success of a company and to identify the main difficulties faced by entrepreneurs. Therefore, it is expected to answer the problem question of “How can marketing help in the success of micro and small companies?”, through a bibliographical review of a qualitative documental nature. The marketing function in SMEs is hampered by constraints such as insufficient cash flow, lack of marketing expertise, business size, tactical customer-related issues, and strategic customer-related issues. Small businesses need marketing in a format that is compatible with small business characteristics and acceptable to the small business owner/manager. The results of the study generate a general picture of an unfavorable position of SMEs, especially in the area of insufficient information, bad marketing activities constituted mainly by sales, neglecting the other elements of the marketing mix. Many authors have stated that a market-oriented business approach will result in better corporate performance and many studies have found a positive association between market orientation and performance.
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spelling The importance of marketing for micro and small enterprisesLa importancia del marketing para las micro y pequeñas empresasA importância do marketing para micro e pequenas empresasMarketingMicro, Pequenas e Médias EmpresasImportânciaGerência. MarketingMicro, Small and Medium EnterprisesImportanceManagement. MercadotecniaMicro, Pequeñas y Medianas EmpresasImportanciaAdministración. The MSME business marketing process includes two main aspects, such as networking and word of mouth communication. Networking for business activities means that companies come together with a common goal, working together and cooperating by sharing ideas, knowledge, resources and technology. In this way, the present work has as main objective to demonstrate the importance of marketing for the success of a company and to identify the main difficulties faced by entrepreneurs. Therefore, it is expected to answer the problem question of “How can marketing help in the success of micro and small companies?”, through a bibliographical review of a qualitative documental nature. The marketing function in SMEs is hampered by constraints such as insufficient cash flow, lack of marketing expertise, business size, tactical customer-related issues, and strategic customer-related issues. Small businesses need marketing in a format that is compatible with small business characteristics and acceptable to the small business owner/manager. The results of the study generate a general picture of an unfavorable position of SMEs, especially in the area of insufficient information, bad marketing activities constituted mainly by sales, neglecting the other elements of the marketing mix. Many authors have stated that a market-oriented business approach will result in better corporate performance and many studies have found a positive association between market orientation and performance.El proceso de marketing empresarial de las MIPYMES incluye dos aspectos principales, como son el networking y la comunicación boca a boca. La creación de redes para actividades comerciales significa que las empresas se unen con un objetivo común, trabajando juntas y cooperando compartiendo ideas, conocimientos, recursos y tecnología. De esta forma, el presente trabajo tiene como principal objetivo demostrar la importancia del marketing para el éxito de una empresa e identificar las principales dificultades que enfrentan los emprendedores. Por tanto, se espera responder a la pregunta problema “¿Cómo puede ayudar el marketing en el éxito de las micro y pequeñas empresas?”, a través de una revisión bibliográfica de carácter cualitativo documental. La función de marketing en las PYME se ve obstaculizada por restricciones tales como flujo de efectivo insuficiente, falta de experiencia en marketing, tamaño de la empresa, problemas tácticos relacionados con el cliente y problemas relacionados con el cliente estratégico. Las pequeñas empresas necesitan marketing en un formato que sea compatible con las características de las pequeñas empresas y aceptable para el propietario/gerente de la pequeña empresa. Los resultados del estudio generan un cuadro general de una posición desfavorable de las PYMES, especialmente en el área de información insuficiente, malas actividades de marketing constituidas principalmente por ventas, descuidando los demás elementos del marketing mix. Muchos autores han afirmado que un enfoque empresarial orientado al mercado dará como resultado un mejor desempeño corporativo y muchos estudios han encontrado una asociación positiva entre la orientación al mercado y el desempeño.O processo de marketing empresarial das MPME inclui dois aspectos principais, como networking e comunicação boca a boca. Networking para atividades de negócios significa que as empresas se unem com um objetivo comum, trabalhando em conjunto e cooperando por meio do compartilhamento de ideias, conhecimento, recursos e tecnologia. Dessa forma, o presente trabalho tem como objetivo principal demostrar a importância do marketing para o sucesso de uma empresa e identificar as principais dificuldades enfrentadas pelos empreendedores. Sendo assim, se espera responder à questão problema de “Como o marketing pode ser auxiliar no sucesso de micro e pequenas empresas?”, por meio, de uma revisão bibliográfica de caráter qualitativo documental. A função de marketing nas PMEs é prejudicada por restrições como fluxo de caixa insuficiente, falta de experiência em marketing, tamanho do negócio, problemas táticos relacionados ao cliente e problemas estratégicos relacionados ao cliente. As pequenas empresas precisam de marketing em um formato compatível com as características das pequenas empresas e aceitável para o proprietário/gerente da pequena empresa. Os resultados do estudo geram um quadro geral de uma posição desfavorável das PMEs, especialmente na área de informação insuficiente, más atividades de marketing constituídas principalmente por vendas, negligenciando os demais elementos do mix de marketing. Muitos autores afirmaram que uma abordagem de negócios orientada para o mercado resultará em melhor desempenho corporativo e muitos estudos encontraram uma associação positiva entre orientação para o mercado e desempenho.Research, Society and Development2023-01-13info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/3990510.33448/rsd-v12i2.39905Research, Society and Development; Vol. 12 No. 2; e1712239905Research, Society and Development; Vol. 12 Núm. 2; e1712239905Research, Society and Development; v. 12 n. 2; e17122399052525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/39905/32670Copyright (c) 2023 Joana Josiane Andriotte Oliveira Lima Nylandhttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessNyland, Joana Josiane Andriotte Oliveira Lima2023-02-14T20:07:52Zoai:ojs.pkp.sfu.ca:article/39905Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2023-02-14T20:07:52Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false
dc.title.none.fl_str_mv The importance of marketing for micro and small enterprises
La importancia del marketing para las micro y pequeñas empresas
A importância do marketing para micro e pequenas empresas
title The importance of marketing for micro and small enterprises
spellingShingle The importance of marketing for micro and small enterprises
Nyland, Joana Josiane Andriotte Oliveira Lima
Marketing
Micro, Pequenas e Médias Empresas
Importância
Gerência.
Marketing
Micro, Small and Medium Enterprises
Importance
Management.
Mercadotecnia
Micro, Pequeñas y Medianas Empresas
Importancia
Administración.
title_short The importance of marketing for micro and small enterprises
title_full The importance of marketing for micro and small enterprises
title_fullStr The importance of marketing for micro and small enterprises
title_full_unstemmed The importance of marketing for micro and small enterprises
title_sort The importance of marketing for micro and small enterprises
author Nyland, Joana Josiane Andriotte Oliveira Lima
author_facet Nyland, Joana Josiane Andriotte Oliveira Lima
author_role author
dc.contributor.author.fl_str_mv Nyland, Joana Josiane Andriotte Oliveira Lima
dc.subject.por.fl_str_mv Marketing
Micro, Pequenas e Médias Empresas
Importância
Gerência.
Marketing
Micro, Small and Medium Enterprises
Importance
Management.
Mercadotecnia
Micro, Pequeñas y Medianas Empresas
Importancia
Administración.
topic Marketing
Micro, Pequenas e Médias Empresas
Importância
Gerência.
Marketing
Micro, Small and Medium Enterprises
Importance
Management.
Mercadotecnia
Micro, Pequeñas y Medianas Empresas
Importancia
Administración.
description The MSME business marketing process includes two main aspects, such as networking and word of mouth communication. Networking for business activities means that companies come together with a common goal, working together and cooperating by sharing ideas, knowledge, resources and technology. In this way, the present work has as main objective to demonstrate the importance of marketing for the success of a company and to identify the main difficulties faced by entrepreneurs. Therefore, it is expected to answer the problem question of “How can marketing help in the success of micro and small companies?”, through a bibliographical review of a qualitative documental nature. The marketing function in SMEs is hampered by constraints such as insufficient cash flow, lack of marketing expertise, business size, tactical customer-related issues, and strategic customer-related issues. Small businesses need marketing in a format that is compatible with small business characteristics and acceptable to the small business owner/manager. The results of the study generate a general picture of an unfavorable position of SMEs, especially in the area of insufficient information, bad marketing activities constituted mainly by sales, neglecting the other elements of the marketing mix. Many authors have stated that a market-oriented business approach will result in better corporate performance and many studies have found a positive association between market orientation and performance.
publishDate 2023
dc.date.none.fl_str_mv 2023-01-13
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/39905
10.33448/rsd-v12i2.39905
url https://rsdjournal.org/index.php/rsd/article/view/39905
identifier_str_mv 10.33448/rsd-v12i2.39905
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/39905/32670
dc.rights.driver.fl_str_mv Copyright (c) 2023 Joana Josiane Andriotte Oliveira Lima Nyland
https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2023 Joana Josiane Andriotte Oliveira Lima Nyland
https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Research, Society and Development
publisher.none.fl_str_mv Research, Society and Development
dc.source.none.fl_str_mv Research, Society and Development; Vol. 12 No. 2; e1712239905
Research, Society and Development; Vol. 12 Núm. 2; e1712239905
Research, Society and Development; v. 12 n. 2; e1712239905
2525-3409
reponame:Research, Society and Development
instname:Universidade Federal de Itajubá (UNIFEI)
instacron:UNIFEI
instname_str Universidade Federal de Itajubá (UNIFEI)
instacron_str UNIFEI
institution UNIFEI
reponame_str Research, Society and Development
collection Research, Society and Development
repository.name.fl_str_mv Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)
repository.mail.fl_str_mv rsd.articles@gmail.com
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