Adoption of a software tool as an instrument for time reduction in responses for transport accidents in the City of Rio de Janeiro, Brazil

• Autor(a) principal: Escudeiro, Andreia Pereira
• Data de Publicação: 2021
• Outros Autores: Bandeira, Renata Albergaria de Mello, Campos, Vania Barcellos Gouvea
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Research, Society and Development
• Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/14947
• topic: Traffic Accident; Pre-Hospital Care; Response time.; Acidente de trânsito; Atendimento Pré-hospitalar; Tempo resposta.; Accidente de tráfico; Atención pre-hospitalaria; Tiempo de respuesta.

Introduction: Pre-hospital emergency care is the first specialized aid to reach the victim in traffic accidents, and time is a fundamental response in this type of health problem. This time can undergo significant variations in all its stages. Objective: to analyze the adoption of a resource management software used in emergency relief contributed to improving APH relief vehicles' dispatch process and, consequently, reducing response time. Methodology: This is an exploratory and descriptive case study, carried out in two stages. In the first stage, a retrospective and cross-sectional study were carried out of the requests for help received by the CBMERJ Emergency Medical Regulation Center in 2018. In the second step, a qualitative evaluation was carried out, through a prospective cross-sectional study through data analysis from the said center, in 2019. Results and Discussion: Secondary data were used, referring to the care of victims of health problems, in the city of Rio de Janeiro, in 2018 and 2019 (n = 69,922) extracted from the database CBMERJ. After data treatment, duplicate, canceled, inconcludent, and TLIAs were removed (n = 31,600). Conclusion: There was an improvement in the time of activation of the response by 50.9%, demonstrating its effectiveness in implementing the tool.