Communication process between the multidisciplinary team in the context of management in Primary Health Care: integrative review

Detalhes bibliográficos
Autor(a) principal: Valadão, Fernanda Simões
Data de Publicação: 2022
Outros Autores: Sanchez, Maritza Consuelo Ortiz, Porto, Mônica Aparecida de Oliveira Pinto, Xavier, Maria Lelita, Braga, André Luiz de Souza, Chrizostimo, Miriam Marinho
Tipo de documento: Artigo
Idioma: por
Título da fonte: Research, Society and Development
Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/33465
Resumo: Objective: To analyze the challenges and reflexes of communication between the multidisciplinary team in the context of management in Primary Health Care. Methodology: qualitative approach, integrative literature review type. Results and discussion: the total of 773 articles searched in repositories databases of articles in the health area, 46 studies were excluded due to duplicity and 12 studies were excluded because they did not allow free access through the link, six were chosen that answered the research question, after the thematic analysis, the following category was seized : challenges and reflexes of communication between a multidisciplinary team in the context of management in Primary Health Care (PHC). Conclusion: The main challenges identified were related to: communication difficulties; lack of instruments for the integration of federated entities; lack of effective mechanisms of interaction between  in PHC “teams-management-users”, lack of knowledge on the part of managers regarding models and tools to improve communication that will reflect on the fluidity of information, facilitating dialogue between the actors that make up the PHC, also reflecting on the quality of management and service provided to users. Communication is shown to be closely related to the quality of services provided to the community, when legitimate and effective, communication contributes to the harmony and fluidity of information, facilitating dialogue between the actors that make up PHC, reflecting on the attention to users and quality. management, minimizing the challenges and enhancing the positive effects in the health area.
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spelling Communication process between the multidisciplinary team in the context of management in Primary Health Care: integrative reviewProceso de comunicación entre el equipo multidisciplinario en el contexto de la gestión en la Atención Primaria de Salud: revisión integradoraProcesso de comunicação entre a equipe multidisciplinar no contexto da gestão na atenção básica: revisão integrativa Health PersonnelHealth CommunicationInterdisciplinary CommunicationInterpersonal RelationsTotal Quality ManagementPrimary health care.Pessoal de saúdeComunicação em saúdeComunicação InterdisciplinarRelações interpessoaisGestão de qualidade totalAtenção primária à saúde.Personal de SaludComunicación en SaludComunicación InterdisciplinariaRelaciones InterpersonalesGestión de la Calidad TotalAtención primaria de salud.Objective: To analyze the challenges and reflexes of communication between the multidisciplinary team in the context of management in Primary Health Care. Methodology: qualitative approach, integrative literature review type. Results and discussion: the total of 773 articles searched in repositories databases of articles in the health area, 46 studies were excluded due to duplicity and 12 studies were excluded because they did not allow free access through the link, six were chosen that answered the research question, after the thematic analysis, the following category was seized : challenges and reflexes of communication between a multidisciplinary team in the context of management in Primary Health Care (PHC). Conclusion: The main challenges identified were related to: communication difficulties; lack of instruments for the integration of federated entities; lack of effective mechanisms of interaction between  in PHC “teams-management-users”, lack of knowledge on the part of managers regarding models and tools to improve communication that will reflect on the fluidity of information, facilitating dialogue between the actors that make up the PHC, also reflecting on the quality of management and service provided to users. Communication is shown to be closely related to the quality of services provided to the community, when legitimate and effective, communication contributes to the harmony and fluidity of information, facilitating dialogue between the actors that make up PHC, reflecting on the attention to users and quality. management, minimizing the challenges and enhancing the positive effects in the health area.Objetivo:  Analizar los desafíos y reflejos de la comunicación entre el equipo multidisciplinar en el contexto de la gestión en la Atención Primaria de Salud. Metodología: enfoque cualitativo, tipo revisión integrativa de la literatura. Resultados y discusión: del total de 773 artículos buscados en repositorios de bases de datos de artículos del área de la salud, 46 estudios fueron excluidos por duplicidad y 12 estudios fueron excluidos por no permitir el libre acceso a través del enlace, se escogieron seis que respondían a la pregunta de investigación, luego del análisis temático se captó la siguiente categoría: desafíos y reflexiones de la comunicación entre un equipo multidisciplinario en el contexto de la gestión en la Atención Primaria de Salud (APS). Conclusión: Los principales desafíos identificados estuvieron relacionados con: dificultades de comunicación; falta de instrumentos para la integración de las entidades federativas; falta de mecanismos efectivos de interacción entre en la APS “equipos-dirección-usuarios”, desconocimiento por parte de los gestores de modelos y herramientas para mejorar la comunicación que reflejen la fluidez de la información, fácil diálogo entre los actores que componen el APS, reflexionando también sobre la calidad de la gestión y del servicio prestado a los usuarios. La comunicación se muestra íntimamente relacionada con la calidad de los servicios prestados a la comunidad, cuando legítimamente eficaz, la comunicación y la fluidez contribuyen a la fácil armonía y diálogo entre los actores que componen la APS, reflejándose en la atención a los usuarios y la calidad de la gestión, minimizando los desafíos y potenciando los efectos positivos en el área de la salud.Objetivo: Analisar os desafios e reflexos da comunicação entre a equipe multidisciplinar no contexto da gestão na atenção básica. Metodologia: abordagem qualitativa, tipo revisão integrativa da literatura. Resultados e discussão: Do total de 773 artigos pesquisados em bases de dados repositórios de artigos da área da saúde, 46 estudos foram excluídos por duplicidade e 12 estudos foram excluídos por não permitirem acesso gratuito pelo link, elegeu-se seis que respondia a questão de pesquisa, após a análise temática apreendeu-se a seguinte categoria: desafios e reflexos da comunicação entre equipe multidisciplinar no contexto da gestão na atenção básica (AB). Conclusão: Os principais desafios identificados estiveram relacionados a: dificuldade de comunicação; carência de instrumentos para integração dos entes federados; falta de mecanismos efetivos de interação entre “equipes-gestão-usuários” da AB, carência de conhecimento por parte dos gestores quanto a modelos e ferramentas para melhorar a comunicação que vão refletir na fluidez das informações, facilitando o diálogo entre os atores que integram a AB, além da qualidade da gestão e do atendimento prestado aos usuários. A comunicação mostra-se intimamente relacionada à qualidade dos serviços prestados à comunidade, quando legítima e efetiva, a comunicação contribui para a harmonia e fluidez das informações, facilitando o diálogo entre os atores que integram a AB, refletindo na atenção aos usuários e na qualidade da gestão, minimizando os desafios e potencializando os reflexos positivos na área da saúde.Research, Society and Development2022-08-16info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/3346510.33448/rsd-v11i11.33465Research, Society and Development; Vol. 11 No. 11; e86111133465Research, Society and Development; Vol. 11 Núm. 11; e86111133465Research, Society and Development; v. 11 n. 11; e861111334652525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/33465/28230Copyright (c) 2022 Fernanda Simões Valadão; Maritza Consuelo Ortiz Sanchez; Mônica Aparecida de Oliveira Pinto Porto; Maria Lelita Xavier; André Luiz de Souza Braga; Miriam Marinho Chrizostimohttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessValadão, Fernanda Simões Sanchez, Maritza Consuelo Ortiz Porto, Mônica Aparecida de Oliveira Pinto Xavier, Maria Lelita Braga, André Luiz de Souza Chrizostimo, Miriam Marinho 2022-09-05T13:24:46Zoai:ojs.pkp.sfu.ca:article/33465Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:49:06.169101Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false
dc.title.none.fl_str_mv Communication process between the multidisciplinary team in the context of management in Primary Health Care: integrative review
Proceso de comunicación entre el equipo multidisciplinario en el contexto de la gestión en la Atención Primaria de Salud: revisión integradora
Processo de comunicação entre a equipe multidisciplinar no contexto da gestão na atenção básica: revisão integrativa
title Communication process between the multidisciplinary team in the context of management in Primary Health Care: integrative review
spellingShingle Communication process between the multidisciplinary team in the context of management in Primary Health Care: integrative review
Valadão, Fernanda Simões
Health Personnel
Health Communication
Interdisciplinary Communication
Interpersonal Relations
Total Quality Management
Primary health care.
Pessoal de saúde
Comunicação em saúde
Comunicação Interdisciplinar
Relações interpessoais
Gestão de qualidade total
Atenção primária à saúde.
Personal de Salud
Comunicación en Salud
Comunicación Interdisciplinaria
Relaciones Interpersonales
Gestión de la Calidad Total
Atención primaria de salud.
title_short Communication process between the multidisciplinary team in the context of management in Primary Health Care: integrative review
title_full Communication process between the multidisciplinary team in the context of management in Primary Health Care: integrative review
title_fullStr Communication process between the multidisciplinary team in the context of management in Primary Health Care: integrative review
title_full_unstemmed Communication process between the multidisciplinary team in the context of management in Primary Health Care: integrative review
title_sort Communication process between the multidisciplinary team in the context of management in Primary Health Care: integrative review
author Valadão, Fernanda Simões
author_facet Valadão, Fernanda Simões
Sanchez, Maritza Consuelo Ortiz
Porto, Mônica Aparecida de Oliveira Pinto
Xavier, Maria Lelita
Braga, André Luiz de Souza
Chrizostimo, Miriam Marinho
author_role author
author2 Sanchez, Maritza Consuelo Ortiz
Porto, Mônica Aparecida de Oliveira Pinto
Xavier, Maria Lelita
Braga, André Luiz de Souza
Chrizostimo, Miriam Marinho
author2_role author
author
author
author
author
dc.contributor.author.fl_str_mv Valadão, Fernanda Simões
Sanchez, Maritza Consuelo Ortiz
Porto, Mônica Aparecida de Oliveira Pinto
Xavier, Maria Lelita
Braga, André Luiz de Souza
Chrizostimo, Miriam Marinho
dc.subject.por.fl_str_mv Health Personnel
Health Communication
Interdisciplinary Communication
Interpersonal Relations
Total Quality Management
Primary health care.
Pessoal de saúde
Comunicação em saúde
Comunicação Interdisciplinar
Relações interpessoais
Gestão de qualidade total
Atenção primária à saúde.
Personal de Salud
Comunicación en Salud
Comunicación Interdisciplinaria
Relaciones Interpersonales
Gestión de la Calidad Total
Atención primaria de salud.
topic Health Personnel
Health Communication
Interdisciplinary Communication
Interpersonal Relations
Total Quality Management
Primary health care.
Pessoal de saúde
Comunicação em saúde
Comunicação Interdisciplinar
Relações interpessoais
Gestão de qualidade total
Atenção primária à saúde.
Personal de Salud
Comunicación en Salud
Comunicación Interdisciplinaria
Relaciones Interpersonales
Gestión de la Calidad Total
Atención primaria de salud.
description Objective: To analyze the challenges and reflexes of communication between the multidisciplinary team in the context of management in Primary Health Care. Methodology: qualitative approach, integrative literature review type. Results and discussion: the total of 773 articles searched in repositories databases of articles in the health area, 46 studies were excluded due to duplicity and 12 studies were excluded because they did not allow free access through the link, six were chosen that answered the research question, after the thematic analysis, the following category was seized : challenges and reflexes of communication between a multidisciplinary team in the context of management in Primary Health Care (PHC). Conclusion: The main challenges identified were related to: communication difficulties; lack of instruments for the integration of federated entities; lack of effective mechanisms of interaction between  in PHC “teams-management-users”, lack of knowledge on the part of managers regarding models and tools to improve communication that will reflect on the fluidity of information, facilitating dialogue between the actors that make up the PHC, also reflecting on the quality of management and service provided to users. Communication is shown to be closely related to the quality of services provided to the community, when legitimate and effective, communication contributes to the harmony and fluidity of information, facilitating dialogue between the actors that make up PHC, reflecting on the attention to users and quality. management, minimizing the challenges and enhancing the positive effects in the health area.
publishDate 2022
dc.date.none.fl_str_mv 2022-08-16
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/33465
10.33448/rsd-v11i11.33465
url https://rsdjournal.org/index.php/rsd/article/view/33465
identifier_str_mv 10.33448/rsd-v11i11.33465
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/33465/28230
dc.rights.driver.fl_str_mv https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Research, Society and Development
publisher.none.fl_str_mv Research, Society and Development
dc.source.none.fl_str_mv Research, Society and Development; Vol. 11 No. 11; e86111133465
Research, Society and Development; Vol. 11 Núm. 11; e86111133465
Research, Society and Development; v. 11 n. 11; e86111133465
2525-3409
reponame:Research, Society and Development
instname:Universidade Federal de Itajubá (UNIFEI)
instacron:UNIFEI
instname_str Universidade Federal de Itajubá (UNIFEI)
instacron_str UNIFEI
institution UNIFEI
reponame_str Research, Society and Development
collection Research, Society and Development
repository.name.fl_str_mv Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)
repository.mail.fl_str_mv rsd.articles@gmail.com
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