First Contact Access Evaluated by PCATOOL professional version in a pre-pandemic setting by COVID-19 from Alfenas, Sul de Minas Gerais
Autor(a) principal: | |
---|---|
Data de Publicação: | 2023 |
Outros Autores: | , , , , , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Research, Society and Development |
Texto Completo: | https://rsdjournal.org/index.php/rsd/article/view/40094 |
Resumo: | The Family Health Strategy (FHS) is indispensable for the Unified Health System (SUS), as it improves the guidelines for primary care and expands its resolutivity. Therefore, the questionnaire PCATool Professionals version is an essential instrument to measure the First Contact Access - Accessibility. This question, when it has adequate use and accessibility and acts in a timely manner, makes primary care the gateway to other levels of health care. Thus, the objective of this research is the diagnostic evaluation of primary health care in the ESF network of Alfenas, Minas Gerais, from the application of the questionnaire PCATool-Brazil Professionals Version. Approved by the ethics committee with number 814.099, the research was carried out through the application, in printed form, of the questionnaire PCAtool-Brazil Professionals Version to 117 employees of the ESF of the city. The data collected were organized in a table in Excel software and, later, the scores were calculated following the PCAtool-Brazil Manual Professional Version, being the mean the main measure of data definition. With this, the quality of first contact access was measured and negative results (<2) could be observed in ITP, UNS and BE health units. The remaining units are found with overall mean close to negative values, resulting 2.20. It can be concluded that Alfenas health units need attention regarding accessibility. |
id |
UNIFEI_83cbb2adfa0035fc0feba58e740a483b |
---|---|
oai_identifier_str |
oai:ojs.pkp.sfu.ca:article/40094 |
network_acronym_str |
UNIFEI |
network_name_str |
Research, Society and Development |
repository_id_str |
|
spelling |
First Contact Access Evaluated by PCATOOL professional version in a pre-pandemic setting by COVID-19 from Alfenas, Sul de Minas GeraisAcceso de primer contacto evaluado por la versión profesional de PCATOOL en un entorno prepandémico por COVID-19 de Alfenas, Sul de Minas GeraisAcesso de primeiro contato avaliado pelo PCATOOL versão profissionais em cenário pré-pandemia por COVID-19 de Alfenas, Sul de Minas GeraisAccesibilidad a los Servicios de SaludAtención Primaria de SaludEstrategias de Salud NacionalesAcceso Efectivo a los Servicios de SaludModelos de Atención de Salud.Acesso aos Serviços de SaúdeAtenção Primária à SaúdeEstratégia Saúde da FamíliaAcesso Efetivo aos Serviços de SaúdeModelos de Assistência à Saúde.Health Services AccessibilityPrimary Health CareNational Health StrategiesEffective Access to Health ServicesHealthcare Models.The Family Health Strategy (FHS) is indispensable for the Unified Health System (SUS), as it improves the guidelines for primary care and expands its resolutivity. Therefore, the questionnaire PCATool Professionals version is an essential instrument to measure the First Contact Access - Accessibility. This question, when it has adequate use and accessibility and acts in a timely manner, makes primary care the gateway to other levels of health care. Thus, the objective of this research is the diagnostic evaluation of primary health care in the ESF network of Alfenas, Minas Gerais, from the application of the questionnaire PCATool-Brazil Professionals Version. Approved by the ethics committee with number 814.099, the research was carried out through the application, in printed form, of the questionnaire PCAtool-Brazil Professionals Version to 117 employees of the ESF of the city. The data collected were organized in a table in Excel software and, later, the scores were calculated following the PCAtool-Brazil Manual Professional Version, being the mean the main measure of data definition. With this, the quality of first contact access was measured and negative results (<2) could be observed in ITP, UNS and BE health units. The remaining units are found with overall mean close to negative values, resulting 2.20. It can be concluded that Alfenas health units need attention regarding accessibility.La Estrategia de Salud de la Familia (ESF) es esencial para el Sistema Único de Salud (SUS), ya que mejora las directrices de la atención primaria y amplía su resolutividad. Por lo tanto, el cuestionario PCATool versión Profesionales es un instrumento esencial para medir el Acceso al Primer Contacto - Accesibilidad. Esta cuestión, cuando tiene un uso y una accesibilidad adecuados y actúa a tiempo, convierte a la atención primaria en la puerta de entrada a otros niveles de atención sanitaria. Así, el objetivo de esta investigación es la evaluación diagnóstica de la atención primaria de salud en la red ESF de Alfenas, Minas Gerais, a partir de la aplicación del cuestionario PCATool-Brasil Versión Profesionales. Aprobada por el comité de ética con el número 814.099, la investigación fue realizada a través de la aplicación, en forma impresa, del cuestionario PCAtool-Brasil Versión Profesionales a 117 empleados de la ESF de la ciudad. Los datos recogidos se organizaron en una tabla en el software Excel y, posteriormente, se calcularon las puntuaciones siguiendo el PCAtool-Brasil Manual Versión Profesional, siendo la media la principal medida de definición de los datos. Así, se midió la calidad del acceso de primer contacto y se observaron resultados negativos (<2) en las unidades de salud de ITP, UNS y BE. El resto de unidades se encuentran con una media general próxima a los valores negativos, resultando 2,20. Se puede concluir que las unidades sanitarias de Alfenas necesitan atención en lo que respecta a la accesibilidad.A Estratégia Saúde da Família (ESF) é indispensável para o Sistema Único de Saúde (SUS), pois aperfeiçoa as diretrizes da atenção básica e amplia sua resolutividade. À vista disso, o questionário PCATool versão Profissionais se faz um instrumento essencial ao mensurar o Acesso de Primeiro Contato – Acessibilidade. Esse quesito, quando dispõe de utilização e acessibilidade adequada e age em tempo oportuno, faz da atenção primária a porta de entrada para os demais níveis de atenção em saúde. Assim, o objetivo desta pesquisa é a avaliação diagnóstica da atenção primária à saúde na rede de ESF da cidade de Alfenas, Minas Gerais, a partir da aplicação do questionário PCATool-Brasil Versão Profissionais. Aprovada pelo comitê de ética com número 814.099, a pesquisa foi realizada por meio da aplicação, de forma impressa, do questionário PCAtool-Brasil Versão Profissionais a 117 funcionários da ESF da cidade. Os dados levantados foram organizados em uma tabela no software Excel e, posteriormente, calculou-se os scores seguindo o Manual PCAtool-Brasil Versão Profissionais, sendo a média a principal medida de definição dos dados. Com isso, mensurou-se a qualidade do acesso de primeiro contato e obteve-se resultados negativos (<2) em unidades de saúde ITP, UNS e BE. As demais unidades se encontram com média geral de 2,20, próxima a valores negativos. Conclui-se que as unidades de saúde de Alfenas necessitam de atenção no quesito acessibilidade.Research, Society and Development2023-02-02info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/4009410.33448/rsd-v12i2.40094Research, Society and Development; Vol. 12 No. 2; e17812240094Research, Society and Development; Vol. 12 Núm. 2; e17812240094Research, Society and Development; v. 12 n. 2; e178122400942525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/40094/32846Copyright (c) 2023 Ray Braga Romero; Lethícia Fernandes Jorge; Ana Carolina Alcântara Pereira; Poliana Souza da Silva; Marcelo Romêro Rezende Filho; Edilaine Assunção Caetano de Loyola; Roberta Bessa Veloso Silva; Alessandra Cristina Pupin Silvériohttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessRomero, Ray Braga Jorge, Lethícia Fernandes Pereira, Ana Carolina Alcântara Silva, Poliana Souza da Rezende Filho, Marcelo Romêro Loyola, Edilaine Assunção Caetano de Silva, Roberta Bessa Veloso Silvério, Alessandra Cristina Pupin 2023-02-14T20:07:52Zoai:ojs.pkp.sfu.ca:article/40094Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2023-02-14T20:07:52Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false |
dc.title.none.fl_str_mv |
First Contact Access Evaluated by PCATOOL professional version in a pre-pandemic setting by COVID-19 from Alfenas, Sul de Minas Gerais Acceso de primer contacto evaluado por la versión profesional de PCATOOL en un entorno prepandémico por COVID-19 de Alfenas, Sul de Minas Gerais Acesso de primeiro contato avaliado pelo PCATOOL versão profissionais em cenário pré-pandemia por COVID-19 de Alfenas, Sul de Minas Gerais |
title |
First Contact Access Evaluated by PCATOOL professional version in a pre-pandemic setting by COVID-19 from Alfenas, Sul de Minas Gerais |
spellingShingle |
First Contact Access Evaluated by PCATOOL professional version in a pre-pandemic setting by COVID-19 from Alfenas, Sul de Minas Gerais Romero, Ray Braga Accesibilidad a los Servicios de Salud Atención Primaria de Salud Estrategias de Salud Nacionales Acceso Efectivo a los Servicios de Salud Modelos de Atención de Salud. Acesso aos Serviços de Saúde Atenção Primária à Saúde Estratégia Saúde da Família Acesso Efetivo aos Serviços de Saúde Modelos de Assistência à Saúde. Health Services Accessibility Primary Health Care National Health Strategies Effective Access to Health Services Healthcare Models. |
title_short |
First Contact Access Evaluated by PCATOOL professional version in a pre-pandemic setting by COVID-19 from Alfenas, Sul de Minas Gerais |
title_full |
First Contact Access Evaluated by PCATOOL professional version in a pre-pandemic setting by COVID-19 from Alfenas, Sul de Minas Gerais |
title_fullStr |
First Contact Access Evaluated by PCATOOL professional version in a pre-pandemic setting by COVID-19 from Alfenas, Sul de Minas Gerais |
title_full_unstemmed |
First Contact Access Evaluated by PCATOOL professional version in a pre-pandemic setting by COVID-19 from Alfenas, Sul de Minas Gerais |
title_sort |
First Contact Access Evaluated by PCATOOL professional version in a pre-pandemic setting by COVID-19 from Alfenas, Sul de Minas Gerais |
author |
Romero, Ray Braga |
author_facet |
Romero, Ray Braga Jorge, Lethícia Fernandes Pereira, Ana Carolina Alcântara Silva, Poliana Souza da Rezende Filho, Marcelo Romêro Loyola, Edilaine Assunção Caetano de Silva, Roberta Bessa Veloso Silvério, Alessandra Cristina Pupin |
author_role |
author |
author2 |
Jorge, Lethícia Fernandes Pereira, Ana Carolina Alcântara Silva, Poliana Souza da Rezende Filho, Marcelo Romêro Loyola, Edilaine Assunção Caetano de Silva, Roberta Bessa Veloso Silvério, Alessandra Cristina Pupin |
author2_role |
author author author author author author author |
dc.contributor.author.fl_str_mv |
Romero, Ray Braga Jorge, Lethícia Fernandes Pereira, Ana Carolina Alcântara Silva, Poliana Souza da Rezende Filho, Marcelo Romêro Loyola, Edilaine Assunção Caetano de Silva, Roberta Bessa Veloso Silvério, Alessandra Cristina Pupin |
dc.subject.por.fl_str_mv |
Accesibilidad a los Servicios de Salud Atención Primaria de Salud Estrategias de Salud Nacionales Acceso Efectivo a los Servicios de Salud Modelos de Atención de Salud. Acesso aos Serviços de Saúde Atenção Primária à Saúde Estratégia Saúde da Família Acesso Efetivo aos Serviços de Saúde Modelos de Assistência à Saúde. Health Services Accessibility Primary Health Care National Health Strategies Effective Access to Health Services Healthcare Models. |
topic |
Accesibilidad a los Servicios de Salud Atención Primaria de Salud Estrategias de Salud Nacionales Acceso Efectivo a los Servicios de Salud Modelos de Atención de Salud. Acesso aos Serviços de Saúde Atenção Primária à Saúde Estratégia Saúde da Família Acesso Efetivo aos Serviços de Saúde Modelos de Assistência à Saúde. Health Services Accessibility Primary Health Care National Health Strategies Effective Access to Health Services Healthcare Models. |
description |
The Family Health Strategy (FHS) is indispensable for the Unified Health System (SUS), as it improves the guidelines for primary care and expands its resolutivity. Therefore, the questionnaire PCATool Professionals version is an essential instrument to measure the First Contact Access - Accessibility. This question, when it has adequate use and accessibility and acts in a timely manner, makes primary care the gateway to other levels of health care. Thus, the objective of this research is the diagnostic evaluation of primary health care in the ESF network of Alfenas, Minas Gerais, from the application of the questionnaire PCATool-Brazil Professionals Version. Approved by the ethics committee with number 814.099, the research was carried out through the application, in printed form, of the questionnaire PCAtool-Brazil Professionals Version to 117 employees of the ESF of the city. The data collected were organized in a table in Excel software and, later, the scores were calculated following the PCAtool-Brazil Manual Professional Version, being the mean the main measure of data definition. With this, the quality of first contact access was measured and negative results (<2) could be observed in ITP, UNS and BE health units. The remaining units are found with overall mean close to negative values, resulting 2.20. It can be concluded that Alfenas health units need attention regarding accessibility. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-02-02 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/40094 10.33448/rsd-v12i2.40094 |
url |
https://rsdjournal.org/index.php/rsd/article/view/40094 |
identifier_str_mv |
10.33448/rsd-v12i2.40094 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/40094/32846 |
dc.rights.driver.fl_str_mv |
https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
https://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Research, Society and Development |
publisher.none.fl_str_mv |
Research, Society and Development |
dc.source.none.fl_str_mv |
Research, Society and Development; Vol. 12 No. 2; e17812240094 Research, Society and Development; Vol. 12 Núm. 2; e17812240094 Research, Society and Development; v. 12 n. 2; e17812240094 2525-3409 reponame:Research, Society and Development instname:Universidade Federal de Itajubá (UNIFEI) instacron:UNIFEI |
instname_str |
Universidade Federal de Itajubá (UNIFEI) |
instacron_str |
UNIFEI |
institution |
UNIFEI |
reponame_str |
Research, Society and Development |
collection |
Research, Society and Development |
repository.name.fl_str_mv |
Research, Society and Development - Universidade Federal de Itajubá (UNIFEI) |
repository.mail.fl_str_mv |
rsd.articles@gmail.com |
_version_ |
1797052617648504832 |