Performance Evaluation in the Public Sector: the case of a Public University in Southern Brazil

Detalhes bibliográficos
Autor(a) principal: Bravo, Vivian Simões
Data de Publicação: 2020
Outros Autores: Mello, Simone Portella Teixeira de
Tipo de documento: Artigo
Idioma: por
Título da fonte: Research, Society and Development
Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/3554
Resumo: This study aims to analyze the Program of Performance Evaluation of Technical-Administrative in Education of the Public University in southern Brazil, from its origin to the present time. The methodology is of qualitative nature, through content analysis and interview application. The results reveal an intervention proposal, combined with theory and document analysis, based on the following actions: to establish concepts for factors that integrate the evaluation, to expand the number of analyzed factors, to modify the classification scale and its conceptualization, to include issues involving management activities, work team evaluation and user evaluation, to include working conditions evaluation stage, to add training demands, to invest in training for evaluators and evaluated, to sensitize evaluators and evaluated about the importance of the evaluation process and the feedback stage, to estimate indicators and targets for the evaluation process and to adjust the system so that it can generate performance evaluation reports.
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spelling Performance Evaluation in the Public Sector: the case of a Public University in Southern BrazilEvaluación del Desempeño en el Sector Público: el caso de una Universidad Pública en el Sur de BrasilA Avaliação de Desempenho no Setor Público: o caso de uma Universidade Pública no Sul do BrasilAvaliação de DesempenhoServidor PúblicoTécnico-Administrativo em Educação.Evaluación del DesempeñoEmpleado EstatalTécnico-Administrativo en Educación.Performance EvaluationPublic ServantTechnical-Administrative in Education.This study aims to analyze the Program of Performance Evaluation of Technical-Administrative in Education of the Public University in southern Brazil, from its origin to the present time. The methodology is of qualitative nature, through content analysis and interview application. The results reveal an intervention proposal, combined with theory and document analysis, based on the following actions: to establish concepts for factors that integrate the evaluation, to expand the number of analyzed factors, to modify the classification scale and its conceptualization, to include issues involving management activities, work team evaluation and user evaluation, to include working conditions evaluation stage, to add training demands, to invest in training for evaluators and evaluated, to sensitize evaluators and evaluated about the importance of the evaluation process and the feedback stage, to estimate indicators and targets for the evaluation process and to adjust the system so that it can generate performance evaluation reports.Este estudio tiene como objetivo analizar el Programa de Evaluación del Desempeño Técnico-Administrativo en Educación (TAE) de una universidad pública federal en el sur de Brasil, desde su origen hasta el presente. La metodología es de esencia cualitativa, a través del análisis de contenido y la aplicación de entrevistas. Los resultados revelan los informes de los encuestados que, junto con la teoría y el análisis documental, conducen a una propuesta de intervención en el proceso basada en las siguientes acciones: establecer conceptos para los factores que integran la evaluación, expandir el número de factores analizados, modificar la escala de clasificación y su conceptualización, incluyen temas relacionados con actividades de gestión, evaluación por equipos de trabajo, evaluación de usuarios, insertar etapa de evaluación de condiciones de trabajo, agregar demandas de capacitación, invertir en capacitación para evaluadores y evaluados, sensibilizar a los evaluadores y evaluados sobre la importancia del proceso de evaluación y la etapa de retroalimentación, estimando indicadores y objetivos para el proceso de evaluación y ajustando el sistema para que pueda generar informes sobre la evaluación del desempeño.Este estudo objetiva analisar o Programa de Avaliação de Desempenho dos Técnico-Administrativos em Educação (TAEs) de uma universidade pública federal no sul do Brasil, desde sua origem até a atualidade. A metodologia é de essência qualitativa, por meio de análise de conteúdo e aplicação de entrevistas. Os resultados revelam relatos dos respondentes que, aliados à teoria e à análise documental, levam a uma proposta de intervenção no processo a partir das seguintes ações: estabelecer conceitos para fatores que integram a avaliação, ampliar o número dos fatores analisados, modificar a escala  de classificação e sua conceituação, incluir questões envolvendo atividades de gestão, avaliação por parte das equipes de trabalho, avaliação  do usuário, inserir etapa de avaliação das condições de trabalho, adicionar demandas de capacitação, investir em treinamento para avaliadores e avaliados, sensibilizar avaliadores e avaliados sobre a importância do processo avaliativo e da etapa de feedback, estimar indicadores e metas para o processo avaliativo e ajustar o sistema para que possa gerar relatórios da avaliação de desempenho.Research, Society and Development2020-04-18info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/355410.33448/rsd-v9i6.3554Research, Society and Development; Vol. 9 No. 6; e97963554Research, Society and Development; Vol. 9 Núm. 6; e97963554Research, Society and Development; v. 9 n. 6; e979635542525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/3554/3819Copyright (c) 2020 SIMONE PORTELLA TEIXEIRA DE MELLO, VIVIAN SIMÕES BRAVOinfo:eu-repo/semantics/openAccessBravo, Vivian SimõesMello, Simone Portella Teixeira de2020-08-20T18:05:46Zoai:ojs.pkp.sfu.ca:article/3554Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:27:43.544689Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false
dc.title.none.fl_str_mv Performance Evaluation in the Public Sector: the case of a Public University in Southern Brazil
Evaluación del Desempeño en el Sector Público: el caso de una Universidad Pública en el Sur de Brasil
A Avaliação de Desempenho no Setor Público: o caso de uma Universidade Pública no Sul do Brasil
title Performance Evaluation in the Public Sector: the case of a Public University in Southern Brazil
spellingShingle Performance Evaluation in the Public Sector: the case of a Public University in Southern Brazil
Bravo, Vivian Simões
Avaliação de Desempenho
Servidor Público
Técnico-Administrativo em Educação.
Evaluación del Desempeño
Empleado Estatal
Técnico-Administrativo en Educación.
Performance Evaluation
Public Servant
Technical-Administrative in Education.
title_short Performance Evaluation in the Public Sector: the case of a Public University in Southern Brazil
title_full Performance Evaluation in the Public Sector: the case of a Public University in Southern Brazil
title_fullStr Performance Evaluation in the Public Sector: the case of a Public University in Southern Brazil
title_full_unstemmed Performance Evaluation in the Public Sector: the case of a Public University in Southern Brazil
title_sort Performance Evaluation in the Public Sector: the case of a Public University in Southern Brazil
author Bravo, Vivian Simões
author_facet Bravo, Vivian Simões
Mello, Simone Portella Teixeira de
author_role author
author2 Mello, Simone Portella Teixeira de
author2_role author
dc.contributor.author.fl_str_mv Bravo, Vivian Simões
Mello, Simone Portella Teixeira de
dc.subject.por.fl_str_mv Avaliação de Desempenho
Servidor Público
Técnico-Administrativo em Educação.
Evaluación del Desempeño
Empleado Estatal
Técnico-Administrativo en Educación.
Performance Evaluation
Public Servant
Technical-Administrative in Education.
topic Avaliação de Desempenho
Servidor Público
Técnico-Administrativo em Educação.
Evaluación del Desempeño
Empleado Estatal
Técnico-Administrativo en Educación.
Performance Evaluation
Public Servant
Technical-Administrative in Education.
description This study aims to analyze the Program of Performance Evaluation of Technical-Administrative in Education of the Public University in southern Brazil, from its origin to the present time. The methodology is of qualitative nature, through content analysis and interview application. The results reveal an intervention proposal, combined with theory and document analysis, based on the following actions: to establish concepts for factors that integrate the evaluation, to expand the number of analyzed factors, to modify the classification scale and its conceptualization, to include issues involving management activities, work team evaluation and user evaluation, to include working conditions evaluation stage, to add training demands, to invest in training for evaluators and evaluated, to sensitize evaluators and evaluated about the importance of the evaluation process and the feedback stage, to estimate indicators and targets for the evaluation process and to adjust the system so that it can generate performance evaluation reports.
publishDate 2020
dc.date.none.fl_str_mv 2020-04-18
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/3554
10.33448/rsd-v9i6.3554
url https://rsdjournal.org/index.php/rsd/article/view/3554
identifier_str_mv 10.33448/rsd-v9i6.3554
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/3554/3819
dc.rights.driver.fl_str_mv Copyright (c) 2020 SIMONE PORTELLA TEIXEIRA DE MELLO, VIVIAN SIMÕES BRAVO
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2020 SIMONE PORTELLA TEIXEIRA DE MELLO, VIVIAN SIMÕES BRAVO
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Research, Society and Development
publisher.none.fl_str_mv Research, Society and Development
dc.source.none.fl_str_mv Research, Society and Development; Vol. 9 No. 6; e97963554
Research, Society and Development; Vol. 9 Núm. 6; e97963554
Research, Society and Development; v. 9 n. 6; e97963554
2525-3409
reponame:Research, Society and Development
instname:Universidade Federal de Itajubá (UNIFEI)
instacron:UNIFEI
instname_str Universidade Federal de Itajubá (UNIFEI)
instacron_str UNIFEI
institution UNIFEI
reponame_str Research, Society and Development
collection Research, Society and Development
repository.name.fl_str_mv Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)
repository.mail.fl_str_mv rsd.articles@gmail.com
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