Digital practices to minimize the impact of COVID-19 on educational institutions
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Data de Publicação: | 2021 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Research, Society and Development |
Texto Completo: | https://rsdjournal.org/index.php/rsd/article/view/24002 |
Resumo: | In the context of the Coronavirus 2020-21 Pandemic, services mediated by Information and Communication Technologies are essential for various social sectors, especially for Education. The feasibility of conducting online classes and working remotely allow the maintenance of activities without the need for displacements or crowding. In this sense, this research aimed to analyze the perception of administrative technical servants of the Instituto do Noroeste Fluminense for Higher Education (INFES / UFF) with regard to the carrying out of activities originating in Information and Communication Technology and their daily lives during the remote work. This research is characterized as quantitative and descriptive, having used a questionnaire as a data collection instrument, made available via the WhatsApp group. The results obtained showed that the institution's IT sector is of paramount importance for the good development of the work of administrative technicians, in person or remotely. Still, the strategic planning of this user's sector, the proper functioning of its structure, as well as the implementation of tools to enable remote work during a pandemic, ensuring efficient support to users. |
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Digital practices to minimize the impact of COVID-19 on educational institutionsPrácticas digitales para minimizar el impacto del COVID-19 en las instituciones educativasPráticas digitais para minimizar o impacto do COVID-19 nas instituições de ensinoPandemicInformation technologyGovernancePublic managementHigher educationICT.PandemiaTecnologia da informaçãoGovernançaGestão públicaEnsino superiorTIC.Tecnología de la informaciónGobernanzaGestión públicaEducación superiorTIC. In the context of the Coronavirus 2020-21 Pandemic, services mediated by Information and Communication Technologies are essential for various social sectors, especially for Education. The feasibility of conducting online classes and working remotely allow the maintenance of activities without the need for displacements or crowding. In this sense, this research aimed to analyze the perception of administrative technical servants of the Instituto do Noroeste Fluminense for Higher Education (INFES / UFF) with regard to the carrying out of activities originating in Information and Communication Technology and their daily lives during the remote work. This research is characterized as quantitative and descriptive, having used a questionnaire as a data collection instrument, made available via the WhatsApp group. The results obtained showed that the institution's IT sector is of paramount importance for the good development of the work of administrative technicians, in person or remotely. Still, the strategic planning of this user's sector, the proper functioning of its structure, as well as the implementation of tools to enable remote work during a pandemic, ensuring efficient support to users.En el contexto de la Pandemia del Coronavirus 2020-21, los servicios mediados por las Tecnologías de la Información y la Comunicación son fundamentales para diversos sectores sociales, especialmente para la Educación. La viabilidad de realizar clases online y trabajar de forma remota permite el mantenimiento de actividades sin necesidad de desplazamientos ni hacinamiento. En este sentido, esta investigación tuvo como objetivo analizar la percepción de los servidores técnicos administrativos del Instituto Noroeste Fluminense de Educación Superior (INFES / UFF) con respecto a la realización de actividades originadas en las Tecnologías de la Información y la Comunicación y su vida cotidiana durante el remoto trabaja. Esta investigación se caracteriza por ser cuantitativa y descriptiva, habiendo utilizado un cuestionario como instrumento de recolección de datos, puesto a disposición a través del grupo de WhatsApp. Los resultados obtenidos mostraron que el sector de TI de la institución es de suma importancia para el buen desarrollo del trabajo de los técnicos administrativos, de manera presencial o remota. Aún así, la planificación estratégica del sector de este usuario, el buen funcionamiento de su estructura, así como la implementación de herramientas que permitan el trabajo remoto durante una pandemia, asegurando un apoyo eficiente a los usuarios.No contexto da Pandemia do Coronavírus 2020-21 os serviços mediados pelas Tecnologias da Informação e Comunicação se tornaram essenciais para diversos setores sociais, especialmente para a Educação. A viabilidade de realização de aulas online e do trabalho remoto permitiram a manutenção de atividades sem a necessidade de deslocamentos ou aglomerações. Nesse sentido, a presente pesquisa teve por objetivo analisar a percepção dos servidores técnico administrativos do Instituto do Noroeste Fluminense de Educação Superior (INFES/UFF) no que se refere à realização de atividades de origem da Tecnologia da Informação e Comunicação (TIC) e seus cotidianos durante o trabalho remoto. Esta pesquisa é caracterizada como quantitativa e descritiva, tendo utilizado como instrumento de coleta de dados um questionário, disponibilizado via grupo de Whatsapp. Os resultados obtidos demonstraram que o setor de TI da referida instituição é de suma importância para o bom desenvolvimento do trabalho dos técnicos administrativos, presencial ou remotamente. Ainda, o planejamento estratégico desse setor permitiu o bom funcionamento da estrutura do mesmo, bem como a implantação de ferramentas para viabilizar o trabalho remoto durante a pandemia, garantindo suporte eficiente aos usuários. Research, Society and Development2021-12-18info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/2400210.33448/rsd-v10i16.24002Research, Society and Development; Vol. 10 No. 16; e538101624002Research, Society and Development; Vol. 10 Núm. 16; e538101624002Research, Society and Development; v. 10 n. 16; e5381016240022525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/24002/21188Copyright (c) 2021 Arnold de Araujo Freitas; Matheus Carvalho do Nascimento; Geórgia Regina Rodrigues Gomes; João Paulo de Oliveira Fariahttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessFreitas, Arnold de Araujo Nascimento, Matheus Carvalho do Gomes, Geórgia Regina Rodrigues Faria, João Paulo de Oliveira 2021-12-20T11:03:07Zoai:ojs.pkp.sfu.ca:article/24002Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:42:41.788467Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false |
dc.title.none.fl_str_mv |
Digital practices to minimize the impact of COVID-19 on educational institutions Prácticas digitales para minimizar el impacto del COVID-19 en las instituciones educativas Práticas digitais para minimizar o impacto do COVID-19 nas instituições de ensino |
title |
Digital practices to minimize the impact of COVID-19 on educational institutions |
spellingShingle |
Digital practices to minimize the impact of COVID-19 on educational institutions Freitas, Arnold de Araujo Pandemic Information technology Governance Public management Higher education ICT. Pandemia Tecnologia da informação Governança Gestão pública Ensino superior TIC. Tecnología de la información Gobernanza Gestión pública Educación superior TIC. |
title_short |
Digital practices to minimize the impact of COVID-19 on educational institutions |
title_full |
Digital practices to minimize the impact of COVID-19 on educational institutions |
title_fullStr |
Digital practices to minimize the impact of COVID-19 on educational institutions |
title_full_unstemmed |
Digital practices to minimize the impact of COVID-19 on educational institutions |
title_sort |
Digital practices to minimize the impact of COVID-19 on educational institutions |
author |
Freitas, Arnold de Araujo |
author_facet |
Freitas, Arnold de Araujo Nascimento, Matheus Carvalho do Gomes, Geórgia Regina Rodrigues Faria, João Paulo de Oliveira |
author_role |
author |
author2 |
Nascimento, Matheus Carvalho do Gomes, Geórgia Regina Rodrigues Faria, João Paulo de Oliveira |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Freitas, Arnold de Araujo Nascimento, Matheus Carvalho do Gomes, Geórgia Regina Rodrigues Faria, João Paulo de Oliveira |
dc.subject.por.fl_str_mv |
Pandemic Information technology Governance Public management Higher education ICT. Pandemia Tecnologia da informação Governança Gestão pública Ensino superior TIC. Tecnología de la información Gobernanza Gestión pública Educación superior TIC. |
topic |
Pandemic Information technology Governance Public management Higher education ICT. Pandemia Tecnologia da informação Governança Gestão pública Ensino superior TIC. Tecnología de la información Gobernanza Gestión pública Educación superior TIC. |
description |
In the context of the Coronavirus 2020-21 Pandemic, services mediated by Information and Communication Technologies are essential for various social sectors, especially for Education. The feasibility of conducting online classes and working remotely allow the maintenance of activities without the need for displacements or crowding. In this sense, this research aimed to analyze the perception of administrative technical servants of the Instituto do Noroeste Fluminense for Higher Education (INFES / UFF) with regard to the carrying out of activities originating in Information and Communication Technology and their daily lives during the remote work. This research is characterized as quantitative and descriptive, having used a questionnaire as a data collection instrument, made available via the WhatsApp group. The results obtained showed that the institution's IT sector is of paramount importance for the good development of the work of administrative technicians, in person or remotely. Still, the strategic planning of this user's sector, the proper functioning of its structure, as well as the implementation of tools to enable remote work during a pandemic, ensuring efficient support to users. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-12-18 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/24002 10.33448/rsd-v10i16.24002 |
url |
https://rsdjournal.org/index.php/rsd/article/view/24002 |
identifier_str_mv |
10.33448/rsd-v10i16.24002 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/24002/21188 |
dc.rights.driver.fl_str_mv |
https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
https://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Research, Society and Development |
publisher.none.fl_str_mv |
Research, Society and Development |
dc.source.none.fl_str_mv |
Research, Society and Development; Vol. 10 No. 16; e538101624002 Research, Society and Development; Vol. 10 Núm. 16; e538101624002 Research, Society and Development; v. 10 n. 16; e538101624002 2525-3409 reponame:Research, Society and Development instname:Universidade Federal de Itajubá (UNIFEI) instacron:UNIFEI |
instname_str |
Universidade Federal de Itajubá (UNIFEI) |
instacron_str |
UNIFEI |
institution |
UNIFEI |
reponame_str |
Research, Society and Development |
collection |
Research, Society and Development |
repository.name.fl_str_mv |
Research, Society and Development - Universidade Federal de Itajubá (UNIFEI) |
repository.mail.fl_str_mv |
rsd.articles@gmail.com |
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1797052698937262080 |