Qualification of Public Communication processes in the social and democratic strengthening of the right to information: the Portuguese and Brazilian realities

Detalhes bibliográficos
Autor(a) principal: Figueira, João
Data de Publicação: 2022
Outros Autores: Biffignandi, Fernando
Tipo de documento: Artigo
Idioma: por
eng
Título da fonte: Redes (Santa Cruz do Sul. Online)
Texto Completo: https://online.unisc.br/seer/index.php/redes/article/view/15720
Resumo: This article aims to show important concepts of Public Citizen Communication, comparing the communicational practices, within the scope of local power, between Portugal and Brazil, two countries united by the same language, but with different realities in the social and cultural planes. Based on the Authors' Survey (2018-2019), the work seeks to describe the analysis carried out in four Portuguese and Brazilian cities with the objective of knowing and evaluating the processes of information transmission, by the public power, as a social and constitutional. Through content analysis, the methodology starts from a triple sampling section through interviews with managers and professionals involved in the transmission of public information, in the application of questionnaires to citizens and, finally, through the documentary analysis of the printed and available materials in the internet (websites). The evaluation of the importance of dialogue and effective understanding of information was based on the precepts of Edgar Morin, Luiz Beltrão and Jürgen Habermas, within the scope of the Complexity Paradigm, Folkcommunication and Theory of Communicative Acting, respectively. When confronting the historical model and claiming the right to information to current public policies of transparency and total quality, the results highlighted the importance of dialogue as a democratic instrument for excellence in Public Communication for the benefit of citizenship. The conclusion recommends that the procedures for transmitting information, while public, respect the cultural background and life history of each individual: a new form of communication, dialogical, adopting a simplified language adapting technical knowledge to the common, allowing an effective understanding of the content.
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spelling Qualification of Public Communication processes in the social and democratic strengthening of the right to information: the Portuguese and Brazilian realitiesCalificación de los procesos de Comunicación Pública en el fortalecimiento social y democrático del derecho a la información: las realidades portuguesa y brasileñaQualificação dos processos de Comunicação Pública no fortalecimento social e democrático do direito à informação: as realidades portuguesa e brasileiraPublic CommunicationPublic policyComplexityFolkcommunicationCommunicative actionComunicación públicaPolíticas públicasComplejidadComunicación popularAcción comunicativaComunicação PúblicaPolíticas PúblicasComplexidadeFolkcomunicaçãoAgir Comunicativo.This article aims to show important concepts of Public Citizen Communication, comparing the communicational practices, within the scope of local power, between Portugal and Brazil, two countries united by the same language, but with different realities in the social and cultural planes. Based on the Authors' Survey (2018-2019), the work seeks to describe the analysis carried out in four Portuguese and Brazilian cities with the objective of knowing and evaluating the processes of information transmission, by the public power, as a social and constitutional. Through content analysis, the methodology starts from a triple sampling section through interviews with managers and professionals involved in the transmission of public information, in the application of questionnaires to citizens and, finally, through the documentary analysis of the printed and available materials in the internet (websites). The evaluation of the importance of dialogue and effective understanding of information was based on the precepts of Edgar Morin, Luiz Beltrão and Jürgen Habermas, within the scope of the Complexity Paradigm, Folkcommunication and Theory of Communicative Acting, respectively. When confronting the historical model and claiming the right to information to current public policies of transparency and total quality, the results highlighted the importance of dialogue as a democratic instrument for excellence in Public Communication for the benefit of citizenship. The conclusion recommends that the procedures for transmitting information, while public, respect the cultural background and life history of each individual: a new form of communication, dialogical, adopting a simplified language adapting technical knowledge to the common, allowing an effective understanding of the content.Este artículo busca resaltar conceptos importantes de la Comunicación Pública Ciudadana, comparando prácticas de comunicación, en el ámbito del poder local, entre Portugal y Brasil, dos países unidos por un mismo idioma, pero con realidades diferentes en los planos social y cultural. Con base en la Encuesta del Autor (2018-2019), el trabajo busca describir el análisis realizado en cuatro ciudades portuguesas y brasileñas con el objetivo de conocer y evaluar los procesos de transmisión de información, por parte del poder público, como un medio social y constitucional. A través del análisis de contenido, la metodología se basa en un enfoque de triple muestreo a través de entrevistas a gestores y profesionales implicados en la transmisión de información pública, en la aplicación de cuestionarios a la ciudadanía y, finalmente, mediante el análisis documental de los materiales impresos y disponibles en el Internet (sitios web). La evaluación de la importancia del diálogo y la comprensión efectiva de la información se basó en los preceptos de Edgar Morin, Luiz Beltrão y Jürgen Habermas, en el ámbito del Paradigma de la Complejidad, la Comunicación Popular y la Teoría del Actuar Comunicativo, respectivamente. Al confrontar el modelo histórico y reivindicar el derecho a la información a las políticas públicas vigentes de transparencia y calidad total, los resultados destacaron la importancia del diálogo como instrumento democrático de excelencia en la Comunicación Pública en beneficio de la ciudadanía. La conclusión recomienda que los procedimientos de transmisión de información, mientras sean públicos, respeten el trasfondo cultural y la historia de vida de cada individuo: una nueva forma de comunicación, dialógica, que adopta un lenguaje simplificado adaptando los conocimientos técnicos a lo común, permitiendo la comprensión del contenido de forma eficaz.Este artigo busca evidenciar conceitos importantes da Comunicação Pública Cidadã, cotejando as práticas comunicacionais, no âmbito do poder local, entre Portugal e Brasil, dois países unidos pela mesma língua, mas com realidades diversas nos planos social e cultural. Tendo como base a Pesquisa dos autores (2018-2019), o trabalho procura descrever a análise realizada em quatro cidades, portuguesas e brasileiras, com o objetivo de conhecer e avaliar os processos de transmissão da informação por parte do poder público, como um direito social e constitucional. Através da análise de conteúdo, a metodologia parte de um recorte de tripla amostragem por meio de entrevistas com os gestores e profissionais envolvidos na transmissão da informação pública na aplicação de questionários aos cidadãos e, finalmente pela análise documental dos materiais impressos e disponibilizados na internet (websites). A avaliação sobre a importância do diálogo e da efetiva compreensão da informação teve como lastro teórico os preceitos de Edgar Morin, Luiz Beltrão e Jürgen Habermas, no âmbito do Paradigma da Complexidade, da Folkcomunicação e Teoria do Agir Comunicativo, respectivamente. Ao confrontar o modelo histórico e reivindicatório do direito à informação nas atuais políticas públicas de transparência e qualidade total, os resultados ressaltaram a importância do diálogo como instrumento democrático, pela excelência na Comunicação Pública em benefício da cidadania. A conclusão recomenda que os procedimentos de transmissão da informação, enquanto pública, respeitem a bagagem cultural e a história de vida de cada indivíduo: uma nova forma de comunicação, dialógica, que adote uma linguagem simplificada adequando o conhecimento técnico ao comum, permitindo a compreensão do conteúdo de maneira eficaz.Edunisc - Universidade de Santa Cruz do Sul2022-08-31info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfhttps://online.unisc.br/seer/index.php/redes/article/view/1572010.17058/redes.v26i0.15720Redes ; Vol. 26 (2021)Redes; Vol. 26 (2021)Redes; Vol. 26 (2021)Redes; v. 26 (2021)1982-6745reponame:Redes (Santa Cruz do Sul. Online)instname:Universidade de Santa Cruz do Sul (UNISC)instacron:UNISCporenghttps://online.unisc.br/seer/index.php/redes/article/view/15720/pdfhttps://online.unisc.br/seer/index.php/redes/article/view/15720/pdf_1Copyright (c) 2021 Redesinfo:eu-repo/semantics/openAccessFigueira, JoãoBiffignandi, Fernando2021-09-17T19:05:01Zoai:ojs.online.unisc.br:article/15720Revistahttp://online.unisc.br/seer/index.php/redeshttp://online.unisc.br/seer/index.php/redes/oairedes_unisc_maff@terra.com.br||etges@unisc.br1982-67451414-7106opendoar:2021-09-17T19:05:01Redes (Santa Cruz do Sul. Online) - Universidade de Santa Cruz do Sul (UNISC)false
dc.title.none.fl_str_mv Qualification of Public Communication processes in the social and democratic strengthening of the right to information: the Portuguese and Brazilian realities
Calificación de los procesos de Comunicación Pública en el fortalecimiento social y democrático del derecho a la información: las realidades portuguesa y brasileña
Qualificação dos processos de Comunicação Pública no fortalecimento social e democrático do direito à informação: as realidades portuguesa e brasileira
title Qualification of Public Communication processes in the social and democratic strengthening of the right to information: the Portuguese and Brazilian realities
spellingShingle Qualification of Public Communication processes in the social and democratic strengthening of the right to information: the Portuguese and Brazilian realities
Figueira, João
Public Communication
Public policy
Complexity
Folkcommunication
Communicative action
Comunicación pública
Políticas públicas
Complejidad
Comunicación popular
Acción comunicativa
Comunicação Pública
Políticas Públicas
Complexidade
Folkcomunicação
Agir Comunicativo.
title_short Qualification of Public Communication processes in the social and democratic strengthening of the right to information: the Portuguese and Brazilian realities
title_full Qualification of Public Communication processes in the social and democratic strengthening of the right to information: the Portuguese and Brazilian realities
title_fullStr Qualification of Public Communication processes in the social and democratic strengthening of the right to information: the Portuguese and Brazilian realities
title_full_unstemmed Qualification of Public Communication processes in the social and democratic strengthening of the right to information: the Portuguese and Brazilian realities
title_sort Qualification of Public Communication processes in the social and democratic strengthening of the right to information: the Portuguese and Brazilian realities
author Figueira, João
author_facet Figueira, João
Biffignandi, Fernando
author_role author
author2 Biffignandi, Fernando
author2_role author
dc.contributor.author.fl_str_mv Figueira, João
Biffignandi, Fernando
dc.subject.por.fl_str_mv Public Communication
Public policy
Complexity
Folkcommunication
Communicative action
Comunicación pública
Políticas públicas
Complejidad
Comunicación popular
Acción comunicativa
Comunicação Pública
Políticas Públicas
Complexidade
Folkcomunicação
Agir Comunicativo.
topic Public Communication
Public policy
Complexity
Folkcommunication
Communicative action
Comunicación pública
Políticas públicas
Complejidad
Comunicación popular
Acción comunicativa
Comunicação Pública
Políticas Públicas
Complexidade
Folkcomunicação
Agir Comunicativo.
description This article aims to show important concepts of Public Citizen Communication, comparing the communicational practices, within the scope of local power, between Portugal and Brazil, two countries united by the same language, but with different realities in the social and cultural planes. Based on the Authors' Survey (2018-2019), the work seeks to describe the analysis carried out in four Portuguese and Brazilian cities with the objective of knowing and evaluating the processes of information transmission, by the public power, as a social and constitutional. Through content analysis, the methodology starts from a triple sampling section through interviews with managers and professionals involved in the transmission of public information, in the application of questionnaires to citizens and, finally, through the documentary analysis of the printed and available materials in the internet (websites). The evaluation of the importance of dialogue and effective understanding of information was based on the precepts of Edgar Morin, Luiz Beltrão and Jürgen Habermas, within the scope of the Complexity Paradigm, Folkcommunication and Theory of Communicative Acting, respectively. When confronting the historical model and claiming the right to information to current public policies of transparency and total quality, the results highlighted the importance of dialogue as a democratic instrument for excellence in Public Communication for the benefit of citizenship. The conclusion recommends that the procedures for transmitting information, while public, respect the cultural background and life history of each individual: a new form of communication, dialogical, adopting a simplified language adapting technical knowledge to the common, allowing an effective understanding of the content.
publishDate 2022
dc.date.none.fl_str_mv 2022-08-31
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dc.identifier.uri.fl_str_mv https://online.unisc.br/seer/index.php/redes/article/view/15720
10.17058/redes.v26i0.15720
url https://online.unisc.br/seer/index.php/redes/article/view/15720
identifier_str_mv 10.17058/redes.v26i0.15720
dc.language.iso.fl_str_mv por
eng
language por
eng
dc.relation.none.fl_str_mv https://online.unisc.br/seer/index.php/redes/article/view/15720/pdf
https://online.unisc.br/seer/index.php/redes/article/view/15720/pdf_1
dc.rights.driver.fl_str_mv Copyright (c) 2021 Redes
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2021 Redes
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv Edunisc - Universidade de Santa Cruz do Sul
publisher.none.fl_str_mv Edunisc - Universidade de Santa Cruz do Sul
dc.source.none.fl_str_mv Redes ; Vol. 26 (2021)
Redes; Vol. 26 (2021)
Redes; Vol. 26 (2021)
Redes; v. 26 (2021)
1982-6745
reponame:Redes (Santa Cruz do Sul. Online)
instname:Universidade de Santa Cruz do Sul (UNISC)
instacron:UNISC
instname_str Universidade de Santa Cruz do Sul (UNISC)
instacron_str UNISC
institution UNISC
reponame_str Redes (Santa Cruz do Sul. Online)
collection Redes (Santa Cruz do Sul. Online)
repository.name.fl_str_mv Redes (Santa Cruz do Sul. Online) - Universidade de Santa Cruz do Sul (UNISC)
repository.mail.fl_str_mv redes_unisc_maff@terra.com.br||etges@unisc.br
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