CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT

Detalhes bibliográficos
Autor(a) principal: Chiusoli, Claudio
Data de Publicação: 2019
Outros Autores: Rezende, Denis Alcides
Tipo de documento: Artigo
Idioma: por
Título da fonte: Latin American Journal of Business Management
Texto Completo: https://www.lajbm.com.br/index.php/journal/article/view/502
Resumo: Cities are gaining new formats to become strategically digital to improve citizens' quality of life by requiring municipal objectives and strategies. The objective is to analyze the opinion of citizens in the digital services offered by municipal management in the strategic digital city context. The research methodology was characterized as exploratory and quantitative study with sampling not probabilistic for convenience with 172 citizens', whose collection was performed in person and by electronic means. The results show the conceptual lack of knowledge on the part of the citizens and the municipal management on strategic digital city projects. For support of results analysis, non-parametric statistical tests were applied: Qui Quadrado to ascertain statistical evidence of differences between the groups studied and the Spearman correlation coefficient to verify possible strong positive correlations between the variables studied. The conclusion of the study reiterates that 90% of respondents agree that there should be public spaces with free internet, and that 44% agree that there is a good telecommunication and access network structure. And for 64% of these it is possible, with the current technology, to stimulate the development of the city, reiterating the relevance of strategic and technological projects in the city.
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spelling CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXTOPINIÃO DOS CIDADÃOS NA OFERTA DE SERVIÇOS DIGITAIS DA GESTÃO MUNICIPAL NO CONTEXTO DA CIDADE DIGITAL ESTRATÉGICADigital services. Citizen participation. Municipal management. Strategic digital city.Serviços digitais. Participação dos cidadãos. Gestão municipal. Cidade digital estratégica.Cities are gaining new formats to become strategically digital to improve citizens' quality of life by requiring municipal objectives and strategies. The objective is to analyze the opinion of citizens in the digital services offered by municipal management in the strategic digital city context. The research methodology was characterized as exploratory and quantitative study with sampling not probabilistic for convenience with 172 citizens', whose collection was performed in person and by electronic means. The results show the conceptual lack of knowledge on the part of the citizens and the municipal management on strategic digital city projects. For support of results analysis, non-parametric statistical tests were applied: Qui Quadrado to ascertain statistical evidence of differences between the groups studied and the Spearman correlation coefficient to verify possible strong positive correlations between the variables studied. The conclusion of the study reiterates that 90% of respondents agree that there should be public spaces with free internet, and that 44% agree that there is a good telecommunication and access network structure. And for 64% of these it is possible, with the current technology, to stimulate the development of the city, reiterating the relevance of strategic and technological projects in the city.As cidades estão ganhando novos formatos para tornarem-se estrategicamente digitais visando melhorar a qualidade de vida dos cidadãos requerendo objetivos e estratégias municipais. O objetivo é analisar a opinião dos cidadãos na oferta de serviços digitais da gestão municipal no contexto da cidade digital estratégica. A metodologia da pesquisa foi caracterizada como estudo exploratório e quantitativo com amostragem não probabilí­stica por conveniência junto a 172 cidadãos, cuja coleta foi realizada pessoalmente e por meio eletrônico. Os resultados auferidos mostram os desconhecimentos conceituais por parte dos cidadãos e da gestão municipal sobre projetos de cidade digital estratégica. Para apoio das análises dos resultados foram aplicados testes estatí­sticos não paramétricos: o Qui Quadrado para averiguar evidências estatí­sticas de diferenças entre os grupos pesquisados e o coeficiente de correlação de Spearman para validar possí­veis fortes correlações positivas entre as variáveis pesquisadas. A conclusão do estudo reitera que 90% dos respondentes concordam que deve haver espaços públicos com internet gratuita e 44% concordam que há uma boa estrutura de telecomunicação e rede de acesso. E para 64% destes é possí­vel, com a tecnologia atual, estimular o desenvolvimento da cidade, reiterando a relevância de projetos estratégicos e tecnológicos na cidade.edUNITAU2019-04-06info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por paresapplication/pdfhttps://www.lajbm.com.br/index.php/journal/article/view/502Latin American Journal of Business Management; Vol. 9 No. 2 (2018)Latin American Journal of Business Management; Vol. 9 Núm. 2 (2018)Latin American Journal of Business Management; v. 9 n. 2 (2018)2178-4833reponame:Latin American Journal of Business Managementinstname:Universidade de Taubaté (UNITAU)instacron:UNITAUporhttps://www.lajbm.com.br/index.php/journal/article/view/502/228Copyright (c) 2019 Latin American Journal of Business Managementinfo:eu-repo/semantics/openAccessChiusoli, ClaudioRezende, Denis Alcides2019-04-07T16:59:10Zoai:ojs2.lajbm.com.br:article/502Revistahttps://www.lajbm.com.br/index.php/journal/indexPUBhttp://www.lajbm.net/index.php/journal/oaimarcela.moraes@unitau.com.br||editor@lajbm.net2178-48332178-4833opendoar:2019-04-07T16:59:10Latin American Journal of Business Management - Universidade de Taubaté (UNITAU)false
dc.title.none.fl_str_mv CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT
OPINIÃO DOS CIDADÃOS NA OFERTA DE SERVIÇOS DIGITAIS DA GESTÃO MUNICIPAL NO CONTEXTO DA CIDADE DIGITAL ESTRATÉGICA
title CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT
spellingShingle CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT
Chiusoli, Claudio
Digital services. Citizen participation. Municipal management. Strategic digital city.
Serviços digitais. Participação dos cidadãos. Gestão municipal. Cidade digital estratégica.
title_short CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT
title_full CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT
title_fullStr CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT
title_full_unstemmed CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT
title_sort CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT
author Chiusoli, Claudio
author_facet Chiusoli, Claudio
Rezende, Denis Alcides
author_role author
author2 Rezende, Denis Alcides
author2_role author
dc.contributor.author.fl_str_mv Chiusoli, Claudio
Rezende, Denis Alcides
dc.subject.por.fl_str_mv Digital services. Citizen participation. Municipal management. Strategic digital city.
Serviços digitais. Participação dos cidadãos. Gestão municipal. Cidade digital estratégica.
topic Digital services. Citizen participation. Municipal management. Strategic digital city.
Serviços digitais. Participação dos cidadãos. Gestão municipal. Cidade digital estratégica.
description Cities are gaining new formats to become strategically digital to improve citizens' quality of life by requiring municipal objectives and strategies. The objective is to analyze the opinion of citizens in the digital services offered by municipal management in the strategic digital city context. The research methodology was characterized as exploratory and quantitative study with sampling not probabilistic for convenience with 172 citizens', whose collection was performed in person and by electronic means. The results show the conceptual lack of knowledge on the part of the citizens and the municipal management on strategic digital city projects. For support of results analysis, non-parametric statistical tests were applied: Qui Quadrado to ascertain statistical evidence of differences between the groups studied and the Spearman correlation coefficient to verify possible strong positive correlations between the variables studied. The conclusion of the study reiterates that 90% of respondents agree that there should be public spaces with free internet, and that 44% agree that there is a good telecommunication and access network structure. And for 64% of these it is possible, with the current technology, to stimulate the development of the city, reiterating the relevance of strategic and technological projects in the city.
publishDate 2019
dc.date.none.fl_str_mv 2019-04-06
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Avaliado por pares
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://www.lajbm.com.br/index.php/journal/article/view/502
url https://www.lajbm.com.br/index.php/journal/article/view/502
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://www.lajbm.com.br/index.php/journal/article/view/502/228
dc.rights.driver.fl_str_mv Copyright (c) 2019 Latin American Journal of Business Management
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2019 Latin American Journal of Business Management
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv edUNITAU
publisher.none.fl_str_mv edUNITAU
dc.source.none.fl_str_mv Latin American Journal of Business Management; Vol. 9 No. 2 (2018)
Latin American Journal of Business Management; Vol. 9 Núm. 2 (2018)
Latin American Journal of Business Management; v. 9 n. 2 (2018)
2178-4833
reponame:Latin American Journal of Business Management
instname:Universidade de Taubaté (UNITAU)
instacron:UNITAU
instname_str Universidade de Taubaté (UNITAU)
instacron_str UNITAU
institution UNITAU
reponame_str Latin American Journal of Business Management
collection Latin American Journal of Business Management
repository.name.fl_str_mv Latin American Journal of Business Management - Universidade de Taubaté (UNITAU)
repository.mail.fl_str_mv marcela.moraes@unitau.com.br||editor@lajbm.net
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