CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Latin American Journal of Business Management |
Texto Completo: | https://www.lajbm.com.br/index.php/journal/article/view/502 |
Resumo: | Cities are gaining new formats to become strategically digital to improve citizens' quality of life by requiring municipal objectives and strategies. The objective is to analyze the opinion of citizens in the digital services offered by municipal management in the strategic digital city context. The research methodology was characterized as exploratory and quantitative study with sampling not probabilistic for convenience with 172 citizens', whose collection was performed in person and by electronic means. The results show the conceptual lack of knowledge on the part of the citizens and the municipal management on strategic digital city projects. For support of results analysis, non-parametric statistical tests were applied: Qui Quadrado to ascertain statistical evidence of differences between the groups studied and the Spearman correlation coefficient to verify possible strong positive correlations between the variables studied. The conclusion of the study reiterates that 90% of respondents agree that there should be public spaces with free internet, and that 44% agree that there is a good telecommunication and access network structure. And for 64% of these it is possible, with the current technology, to stimulate the development of the city, reiterating the relevance of strategic and technological projects in the city. |
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CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXTOPINIÃO DOS CIDADÃOS NA OFERTA DE SERVIÇOS DIGITAIS DA GESTÃO MUNICIPAL NO CONTEXTO DA CIDADE DIGITAL ESTRATÉGICADigital services. Citizen participation. Municipal management. Strategic digital city.Serviços digitais. Participação dos cidadãos. Gestão municipal. Cidade digital estratégica.Cities are gaining new formats to become strategically digital to improve citizens' quality of life by requiring municipal objectives and strategies. The objective is to analyze the opinion of citizens in the digital services offered by municipal management in the strategic digital city context. The research methodology was characterized as exploratory and quantitative study with sampling not probabilistic for convenience with 172 citizens', whose collection was performed in person and by electronic means. The results show the conceptual lack of knowledge on the part of the citizens and the municipal management on strategic digital city projects. For support of results analysis, non-parametric statistical tests were applied: Qui Quadrado to ascertain statistical evidence of differences between the groups studied and the Spearman correlation coefficient to verify possible strong positive correlations between the variables studied. The conclusion of the study reiterates that 90% of respondents agree that there should be public spaces with free internet, and that 44% agree that there is a good telecommunication and access network structure. And for 64% of these it is possible, with the current technology, to stimulate the development of the city, reiterating the relevance of strategic and technological projects in the city.As cidades estão ganhando novos formatos para tornarem-se estrategicamente digitais visando melhorar a qualidade de vida dos cidadãos requerendo objetivos e estratégias municipais. O objetivo é analisar a opinião dos cidadãos na oferta de serviços digitais da gestão municipal no contexto da cidade digital estratégica. A metodologia da pesquisa foi caracterizada como estudo exploratório e quantitativo com amostragem não probabilística por conveniência junto a 172 cidadãos, cuja coleta foi realizada pessoalmente e por meio eletrônico. Os resultados auferidos mostram os desconhecimentos conceituais por parte dos cidadãos e da gestão municipal sobre projetos de cidade digital estratégica. Para apoio das análises dos resultados foram aplicados testes estatísticos não paramétricos: o Qui Quadrado para averiguar evidências estatísticas de diferenças entre os grupos pesquisados e o coeficiente de correlação de Spearman para validar possíveis fortes correlações positivas entre as variáveis pesquisadas. A conclusão do estudo reitera que 90% dos respondentes concordam que deve haver espaços públicos com internet gratuita e 44% concordam que há uma boa estrutura de telecomunicação e rede de acesso. E para 64% destes é possível, com a tecnologia atual, estimular o desenvolvimento da cidade, reiterando a relevância de projetos estratégicos e tecnológicos na cidade.edUNITAU2019-04-06info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por paresapplication/pdfhttps://www.lajbm.com.br/index.php/journal/article/view/502Latin American Journal of Business Management; Vol. 9 No. 2 (2018)Latin American Journal of Business Management; Vol. 9 Núm. 2 (2018)Latin American Journal of Business Management; v. 9 n. 2 (2018)2178-4833reponame:Latin American Journal of Business Managementinstname:Universidade de Taubaté (UNITAU)instacron:UNITAUporhttps://www.lajbm.com.br/index.php/journal/article/view/502/228Copyright (c) 2019 Latin American Journal of Business Managementinfo:eu-repo/semantics/openAccessChiusoli, ClaudioRezende, Denis Alcides2019-04-07T16:59:10Zoai:ojs2.lajbm.com.br:article/502Revistahttps://www.lajbm.com.br/index.php/journal/indexPUBhttp://www.lajbm.net/index.php/journal/oaimarcela.moraes@unitau.com.br||editor@lajbm.net2178-48332178-4833opendoar:2019-04-07T16:59:10Latin American Journal of Business Management - Universidade de Taubaté (UNITAU)false |
dc.title.none.fl_str_mv |
CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT OPINIÃO DOS CIDADÃOS NA OFERTA DE SERVIÇOS DIGITAIS DA GESTÃO MUNICIPAL NO CONTEXTO DA CIDADE DIGITAL ESTRATÉGICA |
title |
CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT |
spellingShingle |
CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT Chiusoli, Claudio Digital services. Citizen participation. Municipal management. Strategic digital city. Serviços digitais. Participação dos cidadãos. Gestão municipal. Cidade digital estratégica. |
title_short |
CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT |
title_full |
CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT |
title_fullStr |
CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT |
title_full_unstemmed |
CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT |
title_sort |
CITIZENS 'OPINION IN THE OFFER OF MUNICIPAL MANAGEMENT DIGITAL SERVICES IN THE STRATEGIC DIGITAL CITY CONTEXT |
author |
Chiusoli, Claudio |
author_facet |
Chiusoli, Claudio Rezende, Denis Alcides |
author_role |
author |
author2 |
Rezende, Denis Alcides |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Chiusoli, Claudio Rezende, Denis Alcides |
dc.subject.por.fl_str_mv |
Digital services. Citizen participation. Municipal management. Strategic digital city. Serviços digitais. Participação dos cidadãos. Gestão municipal. Cidade digital estratégica. |
topic |
Digital services. Citizen participation. Municipal management. Strategic digital city. Serviços digitais. Participação dos cidadãos. Gestão municipal. Cidade digital estratégica. |
description |
Cities are gaining new formats to become strategically digital to improve citizens' quality of life by requiring municipal objectives and strategies. The objective is to analyze the opinion of citizens in the digital services offered by municipal management in the strategic digital city context. The research methodology was characterized as exploratory and quantitative study with sampling not probabilistic for convenience with 172 citizens', whose collection was performed in person and by electronic means. The results show the conceptual lack of knowledge on the part of the citizens and the municipal management on strategic digital city projects. For support of results analysis, non-parametric statistical tests were applied: Qui Quadrado to ascertain statistical evidence of differences between the groups studied and the Spearman correlation coefficient to verify possible strong positive correlations between the variables studied. The conclusion of the study reiterates that 90% of respondents agree that there should be public spaces with free internet, and that 44% agree that there is a good telecommunication and access network structure. And for 64% of these it is possible, with the current technology, to stimulate the development of the city, reiterating the relevance of strategic and technological projects in the city. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-04-06 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Avaliado por pares |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.lajbm.com.br/index.php/journal/article/view/502 |
url |
https://www.lajbm.com.br/index.php/journal/article/view/502 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://www.lajbm.com.br/index.php/journal/article/view/502/228 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2019 Latin American Journal of Business Management info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2019 Latin American Journal of Business Management |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
edUNITAU |
publisher.none.fl_str_mv |
edUNITAU |
dc.source.none.fl_str_mv |
Latin American Journal of Business Management; Vol. 9 No. 2 (2018) Latin American Journal of Business Management; Vol. 9 Núm. 2 (2018) Latin American Journal of Business Management; v. 9 n. 2 (2018) 2178-4833 reponame:Latin American Journal of Business Management instname:Universidade de Taubaté (UNITAU) instacron:UNITAU |
instname_str |
Universidade de Taubaté (UNITAU) |
instacron_str |
UNITAU |
institution |
UNITAU |
reponame_str |
Latin American Journal of Business Management |
collection |
Latin American Journal of Business Management |
repository.name.fl_str_mv |
Latin American Journal of Business Management - Universidade de Taubaté (UNITAU) |
repository.mail.fl_str_mv |
marcela.moraes@unitau.com.br||editor@lajbm.net |
_version_ |
1809281664167182336 |